Breakfast, lunch, dinner served; local cuisine

Reviews of Hotel Cardoso

3.5 out of 5
Hotel Cardoso
P.O. Box 35 Avenida Martires de Mueda, 707, 707, Maputo, Cidade de Maputo

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 107 reviews" "
Rating 8 - Good. 51 out of 107 reviews" "
Rating 6 - Okay. 16 out of 107 reviews" "
Rating 4 - Poor. 10 out of 107 reviews" "
Rating 2 - Terrible. 0 out of 107 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel. Great place and wonderful views. Older hotel with great charm!
Stayed 3 nights in Jan 2024
Response from Hotel Cardoso on Jan 29, 2024
Dear Mr.Jeremy;Thank you for your feedback regarding our Hotel , we really appreciate it and we hope to see you soon.Thank youKind regardsHotel Management

8/10 Good

Estevao

Stayed 2 nights in Dec 2023
Response from Hotel Cardoso on Jan 12, 2024
Dear Mr. Estevao;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of bridge from terrace!
Stayed 1 night in Dec 2023
Response from Hotel Cardoso on Dec 31, 2023
Dear Ms.Donna;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

STEPHEN STEWART

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel, fabulous views from the rooms and most of the hotel overlooking Maputo bay, great breakfast, excellent service.
Stayed 1 night in Nov 2023
Response from Hotel Cardoso on Nov 29, 2023
Dear Mr.Stephen;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.I am very happy to read that you loved our hotel service, breakfast and the fabulous view of the ocean.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

4/10 Poor

Marian

Liked: Staff & service
Disliked: Amenities
Walking distance to downtown (20-30 minutes). The grounds are nice because they have a nice view to the ocean and a nice lawn. All the rooms face the ocean. The food is not good. Breakfast was very limited in its selection. Good place for a social, but not to stay. Rooms, gym, and general areas need updating.
Stayed 4 nights in Nov 2023
Response from Hotel Cardoso on Nov 20, 2023
Dear Mrs. Marian;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.We are so proud to know that you loved the hotel, and the view.We have taken into consideration your comments about the food and we are in process of improving our breakfast options so that will be more selective.I would also use this opportunity to inform that we have remodulation plan in place scheduled for next year and I am sure that the appearance of our rooms will be different. If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

Kenneth

Been coming to Mozambique for 20 years. Love the location and service at Cardoso!
Stayed 8 nights in Oct 2023
Response from Hotel Cardoso on Oct 20, 2023
Dear Mr.Kenneth;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.We are so proud to know that you had memorable stay at Cardoso Hotel and we will always ensure that service quality and is ongoing.If you’re travelling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

Sarah

Stayed 6 nights in Apr 2023
Response from Hotel cardoso on Apr 25, 2023
Dear Sarah;Thank you for choosing Cardoso Hotel, Maputo and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our visit. Loved all the old features that have been retained. The wooden staircase was really beautiful. The views from the pool area were also spectacular.
Stayed 3 nights in Apr 2023
Response from Hotel Cardoso on Apr 19, 2023
Dear Mr.Ian;Thank you for choosing Cardoso Hotel, Maputo and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.We are so proud to read that you had memorable stay and we will ensure that service quality is ongoing.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking.Thank youKind regardsHotel Management

4/10 Poor

Albert

Stayed 5 nights in Mar 2023
Response from Hotel Cardoso on Mar 21, 2023
Dear Albert;Thank you for taking your time and provide us with feedback regarding to your recent stay with us.We hope to host you in your next stay in the near future.Warm regardsHotel Management

10/10 Excellent

Marc

Liked: Staff & service, amenities, property conditions & facilities
Beautiful harbor views, attractive grounds, pleasant staff, solid Internet performance
Stayed 2 nights in Feb 2023
Response from Hotel Cardoso Management on Mar 2, 2023
Dear Marc, Warm greetings from Hotel Cardoso!Thank you so much for leaving us this amazing review of your stay! Happy to know that you enjoyed our views and quality service from our friendly staff as well as our internet. It will be a pleasure hosting you again in our hotel in the near future!Best regards

10/10 Excellent

Sabine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is in the center of Maputo with a beautiful view. Book a see view room.
Stayed 3 nights in Jan 2023
Response from Hotel Cardoso Management on Mar 2, 2023
Dear Sabine, Warm greetings from Hotel Cardoso!It was a great pleasure having you staying in our hotel and we are extremely happy that you enjoyed our beautiful views from your sea view room. Looking forward for your next visit!Best regardsH

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2022
Response from Hotel Cardoso Team on Dec 7, 2022
Dear valued Guest, Warm greetings from Hotel Cardoso!Thank you for sharing the review and we hope to welcome you again in the near future. Best regardsHotel Cardoso Team

8/10 Good

Nithiyananthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking view and good location
Cardoso's location is breathtaking. Perched up on a hill overlooking the Indian Ocean with a nice garden and good swimming pool, it offers a breathtaking view, inclusive of the sunset. Staff are pleasant and friendly. I enjoyed using the pool, and restaurant which also shared the great view. I could not use the gym which offered the same grand panoramic view from level 5. Even though it was past 2pm when I arrived, it took a while to be given my room. While I had paid a premium for a sea view room, I was initially given a room which did not offer any view. On rejecting it, I was given a room with a proper sea view only after 3pm. When I got in to the room, the TV was not working and a technician had to be called to fix it. Subsequently two days later, the TV stopped working completely and I had to move to another room as it could not be fixed. Only to find out the air condition was not working in the newly allocated room. While taking up a lot of precious time changing rooms and waiting for technicians, it also indicated the hotel was dated and tired looking. Also, there was no fridge in the room. Apart from these inconveniences the hotel has easy access to the museum and is walking distance from the popular Dhow and other restaurants. I still expect to stay here on my next visit to Maputo.
Stayed 3 nights in Mar 2020
Response from Jango on Mar 13, 2020
Dear Mr. Nithiyanathan, First we would like to thank you for choosing Hotel cardoso for your stay. its a pleasure to receive a guest feedback to help us improve more our service. apologise on the delay check in we will follow up with the team at reception to find out what gappen . And regarding the the fridges the hotel provide it soon the guest require as we dont enough, and the maintenace team are working hard with the TVs to make sure all the TVs are getting better signal. Once again thank you for your feedback and we hope to welcome you back in not distance future. Warm Regards Divina Jango

6/10 Okay

FATIH

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
bad smell in carpets. Blocked sink
Stayed 2 nights in Dec 2019
Response from Jango on Feb 12, 2020
Dear Mr. Fatih Thank you for choosing Hotel Cardoso for yoir stay. Sorry to hear that your room had a bed smell in carpet, we are work with house keeping team to find out what happen in the room to had that smell, Once again thant you for your review and we looking farward to welcome you in not distance future. Regards

6/10 Okay

Jan

Business traveler
Disliked: Property conditions & facilities
Confusing somewhat disinterested
Bit run down. Service not great. Somewhat unfriendly. It seems as if the staff doesn’t know their own hotel. Changed rooms twice.
Stayed 1 night in Jan 2020
Response from Candido on Jan 14, 2020
Dear Jan Thank you for your constructive feedback and for pointing out where we need to improve. This kind of feedback, particularly from loyal customers such as yourself is paramount to the success of our business. We always aim to create the best possible experience for our guests with all the comfort and commodity expected from a product such as the Cardoso, and to that end, I have shared your comments with our Front Office Manager for his perusal and urgent follow up. We are very much appreciate your contribution with us your experience and concerns. Last but not least, many thanks for the kind remarks regarding our teams which I will make sure to pass this on. We look forward to welcome again in Maputo, which will allow us to make amends this situation and , exceed your expectations. I extend my own apologies for the inconvenience this problem has caused you. Wishing you all the best.

8/10 Good

Rui

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2019
Response from Candido Chitache on Jan 4, 2020
Dear Mr.Rui Thank you for taking the time to complete our survey. We are thrilled that you enjoyed the facilities as well as the service that you received throughout the hotel and we very much looking forward to welcoming you back, in the near future. Kind regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from Chitache on Jan 2, 2020
Dear Sir/Madam Thank you for taking the time to complete our survey. We are thrilled that you enjoyed the facilities as well as the service that you received throughout the hotel and we very much looking forward to welcoming you back, in the near future. Best Regards

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019
Response from Jango on Dec 3, 2019
Muito Obrigada pela sua avaliacao e esperamos ve-lo em breve, Cumprimentos Divina Jango

10/10 Excellent

HASEENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
It wad perfect
Stayed 1 night in Oct 2019
Response from Jango on Oct 21, 2019
Dear Haseena, Thank you for your feedback regarding our Hotel. Its always a pleasure to hear form our guests feedback. We Hope to welcome you in not distance future. Warm Regards Divina Jango Guest Relations

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little stay next to business district
Hotel is old but still well maintained, very good breakfast and services. Staff very friendly and helpful.
Stayed 3 nights in Sep 2019
Response from Jango on Oct 2, 2019
Dear Mr. Dave Thank you so much for choosing Hotel Cardoso for your stay. Its a really pleasure to know that you enjoy our Hotel and you love our breakfast. In fact our team work hard to make sure the guest fill confortable and felt at home. Once again thank you very much for your feedback and we hope to welcome you in not distance future. Warm regards Divina Jango Guest Relations

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Jango on Sep 11, 2019
Estimado Sr. Armando Obrigada pelo seu feedback e ficamos honrados em saber que desfrutou da sua estadia em nosso Hotel. Esperamos ve-lo em breve. Cumprimentos Divina Jango Guest Relations

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Jango on Sep 10, 2019
Dear Sir/Madam Thank you for your feedback and thank you for choosing Hotel Cardoso. We take care for all your feedback and we hope to see you in not distance future. Regards Divina Jango Guest Relations

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a couple of misunderstandings about our booking we met with Guest Relations and Hotel Manager who upgraded us to a great new room that was fantastic and great celebration for a special day!
Stayed 2 nights in Jul 2019
Response from Jango on Aug 5, 2019
Dear Sir/ Madam, First we woul like to thank you for choosing Hotel Cardoso. And we are very happy to hear that you had a special day celebration.. it was a pleasure to offer you a great new as you are celebrating your day. Thank you very much and we hope to welcome you in not distance future. Regards Divina Jango Guest Relations

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love the Cardoso! True. It is getting a bit old but staff service and location makes it a perfect place to stay. The hotel view is spectacular.
Stayed 3 nights in May 2019
Response from Diva on May 15, 2019
Good Morning, Thank you very much for you feedback, its very important for us. we are happy to hear that you had a great stay and enjoy our Hotel. We hope to welcome you in not distance future. Regards Divina Jango Guest Relations

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019
Response from Diva on Apr 15, 2019
Thank you for feedback . Its very important for us . we hope to welcome you soon. Regards Divina Jango

10/10 Excellent

Statesman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from diva on Mar 14, 2019
Thank you very much for your feedback... This is very important for us . Regards Divina Jango Guest Relations

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with my stay at Hotel Cardoso. The hotel is in a fantastic area, with many great restaurants within a short walk. The view from the hotel is also excellent. Service was good. My only complaint is that the wifi in the rooms was frequently quite weak.
Stayed 12 nights in Feb 2019
Response from diva on Mar 8, 2019
Dear Mr. Robert, Thank you very much for sharing your experience during your stay. Glad that you had a great stay and and you enjoy all our services. Very sorry that internet was quite weak on your room, its already fixed to make sure that all guest can feel confortable in the rooms. Once again thank you for your feedback and we hope to welcome you very soon. Regards Divina Jango

10/10 Excellent

LeahW, Toronto, Canada

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My room was spotless and huge - loved the rainfall shower. Breakfast had a nice variety of hot and cold options and juices. Service at the cafe and bar was very polite but quite slow at times. Overall would recommend the Cardoso Hotel and would stay here again. It was good value for money. Special thanks to Isaac who was very helpful!
Stayed 3 nights in Feb 2019
Response from Diva on Mar 4, 2019
Dear Ms. Leahw, Thank you very much to complete our guest questionnaire, your feedback is very important for us . we are very happy to know that you had a great experience during your stay and it was value for money. Glad that our team could assist you on time in all orders. once again thank you so much we hope to welcome you soon and please dont hesitate to contact us in case you need assistance. regards Divina Jango

8/10 Good

Johnson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Was good experience but hotel restaurant needs better menu, food was standard.
Stayed 2 nights in Feb 2019
Response from Revenue Manager on Feb 26, 2019
Dear Mr. Johnson, Thank you for you preference and for sharing your experience at Cardoso Hotel. we take a note on your restaurant concern and the good new is that we already have restaurant refurbish full project and works will be taking place very soon, menu will be completely revised.

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018
Response from Revenue Manager on Jan 2, 2019
Dear Valued customer, Thank you for your kind Preference. We are delighted to know that you had pleasant stay at Cardoso Hotel and we hope to welcome you back soon. kind regards

6/10 Okay

Tanya

Liked: Cleanliness, staff & service, room comfort
Friendly staff but few speak English. Checking in great but the checking out experience was terrible, it took over 30 minutes due to the language barrier which then delayed the departure to the airport.
Stayed 3 nights in Nov 2018
Response from Eduardo Chongo on Nov 13, 2018
Dear Valued Guest, thank you for your time and feedback, we have noted your concern about check in process and language barrier. we have shared your comment with our front office Manager, who will be working to fix it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018
Response from Eduardo Chongo on Nov 2, 2018
Dear Valued customer, We thank you so much for the score, we delight to see that your overall stay was pleasant.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Revenue Manager on Aug 23, 2018
Dear Valued customer, We thank you so much for the punctuation and we would highly appreciate if we could receive relevant comments. We do hope to welcome you back very soon to the Cardoso Hotel. kind regards Eduardo Chongo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Revenue Manager on Apr 4, 2018
Dear Valued Customer, We thank you so much for your time and your punctuation, we hope to welcome you back at Cardoso Hotel. regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff - so friendly.
Stayed 8 nights in Feb 2018
Response from Revenue Manager on Apr 4, 2018
Dear Valued Customer, We are happy to know that your overall stay was so pleasant and we hope to welcome you back in near future. kind regards

6/10 Okay

Ezera

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Revenue Manager on Jan 16, 2018
Dear Valued Customer, Thank you very much for your preference and for your time to complete our questionnaire. however we would appreciate if you could indicate with some precision the highlights of your stay in our beautiful hotel. With regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Matt, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick 24 hour stay
Quick 24 hour stay, lovely stay in grand hotel, good breakfast although if you want espresso coffee get it from the bar.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
lovely hotel, perfect location
the hotel needs a bit of TLC to bring it up to standard but this is made up for by the friendliness of the staff and the fantastic location.
Response from Revenue Manager on Jan 16, 2018
Dear Valued Customer, Thank you so much for your valid contribution, we have taken in consideration and there is a plan in place for rooms and Bathrooms renovation soonest possible, currently we have invested to boost our wi-fi internet, we painted entire hotel faced and we have renovated air condition system to new and modern environmental A/C system. With compliments

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room service could be improved
Room service could be improved............................................
Response from Revenue Manager on Jan 16, 2018
Dear Valued Customer, thank you for your time and we have taken in consideration your comment and our main chef has just updated room service menu in order to offer better quality service for our guests. with complements

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cardo(paradi)so.
My stay was veeerrryyyy nice. Thanks to the whole team - reception/laundry/room service/restaurant (fresh food). Perfect - will recommend.

8/10 Good

Said, Zambia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Very good stay. The staff were very friendly, polite and helpful. The environment and view of the hotel are very nice. I would advise that the hotel should also reburbish and put modern facilities in the right wing of the hotel- the city view. Its a very hotel with professional staff. I do recommend it to any visitor to Maputo.

8/10 Good

Verified traveler

Liked: Cleanliness
Good value, clean, safe, comfortable
Visiting friends in Maputo

8/10 Good

Nico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay at the Hotel was a pleasant experience but the traffic is very bad especially getting in and out of Maputo via Matola not to mention the traffic cops

8/10 Good

Mads, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view over Downtown and Maputo Bay
Cardoso Hotel is a lovely older hotel on a hill overlooking the town and the bay. The hotel is very nice, staff is friendly and food is OK. I was expecting a bit more quality and skill especially on the seafood side, the salt usage was over the top. Also, each room is equipped with South African power outlets, so bring your adaptors, getting one from Hotel or even the mall proved very difficult.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible food
Terrible Food spoilt a really great hotel

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Adam, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
The Cardoso is an awesome hotel. It is a little old but this is more than made up for by its location and fantastic staff.