Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
71% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Emma from Caracas

Great service

Posted Jul 7, 2013 on Hotels.com
The hotel in general was great the staff were very accommodating. The only thing I would change is that they took more care when cleaning the rooms, the bathroom smelt of urine. But the rest was ok. The coffee in the room did not have milk, a suggestion would be to add milk and tea for those that don not like coffee.
2 out of 5
by Luis from Miami, FL, USA

bad stay in Maracaibo

Posted May 27, 2013
The Hotel has leaks, the promise rooms with a view, both rooms were to an inside patio overlooking the air conditioned equipment in the lower floor an a wall in front, the bed was rigid as the floor,
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 6, 2013 on Hotels.com
2 out of 5
by A verified traveler from Irvine, CA

Not a 5 stars hotel

Posted Feb 16, 2013
this is not a 5 stars hotel, very dissapointed. Will not come back again
4 out of 5
Recommended
by A verified traveler

Posted Jan 25, 2012 on Hotels.com
The beds were really hard. And the water had a yellow color to it. But everything else was nice. Good service and beautiful pool.
4 out of 5
Recommended
for Everyone
by Graciela from Houston, Tx

My stay at Maruma on December 18-22, 2012

Posted Jan 2, 2012
Pros: breakfast "a la criolla"
Cons: the casino was closed
Location: so so. Very close to the airport. Not so close to the attractions.
The stay was very pleasent. Probably the bathroom could have a touch up. There is no casino due to the actual political situation. In overall it was very good.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 8, 2011 on Hotels.com