Ratings based on 69 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Carol from NJ
9 day vacationPosted Dec 9, 2013
Cons: Hidden charges & tipping
Location: Location was Dove Mountain Tucson, AZ Location was very far from everything, you need to rent a car to get around.
Parking area for guests was very far away and not well lite making it a dangerous situation for guests. Guests have no choice but to pay an extra $20.00 per day for valet plus tip each and every time you used your car. NO free coffee offered in the Ritz lobby as do the Fairmont & Four Seasons Hotels. The Ritz has set up their operation to charge for Every and all ammenities. Plan for constant tipping, $5.00 cup of coffee each am, $20 a day for valet & another $20 per day for use of the gym or pool. Will not stay at a Ritz again. Stay with Fairmonts, Four Seasons or the Plaza.
for Everyoneby A verified traveler
Posted Nov 16, 2013
for Everyoneby bruce
TerrificPosted Aug 27, 2013
Pros: Service, niceness of staff, physical set-up, food
Location: Liked the feeling of being away from thongs, still close enough to airport etc. for convenience
Wonderful relaxation, great service, nice pool, good cuisine, nice nice nice
for Overnight Stay Before Destinationby Shannon
Posted Aug 24, 2013 on Hotels.com
for Everyoneby Kirk from Cayman Islands
Complete relaxationPosted Aug 20, 2013
This is the perfect location to get away and relax
Recommendedby 8/10/13 from 8/12/13
wowPosted Aug 16, 2013 on Hotels.com
The place is awesome, serive was extraordinary only issue I had was the menu items being very upscale price wise and not for kids.
for Business Travelersby Carl
Posted Jul 10, 2013 on Hotels.com
for Familiesby Jorge from El Paso
Must Stay Here Again!Posted Jul 2, 2013 on Hotels.com
Wow! What a hotel! From the friendly and helpful front desk staff to the upbeat bellman and pool staff, we were treated like royalty. I really felt that all my needs were met, and my kids really enjoyed the slide (no lines), the pool, and the scavenger hunt. It's just the type of thing that sets this hotel apart. The room itself was exactly what one would expect from a Ritz-Carlton. It was spacious, clean and very, very comfortable. We will definitely be back!
for Everyoneby Angelyn from Phoenix, AZ
Great weekend getawayPosted May 28, 2013
The hotel and staff were great. We had a room with a mountain view-which was beautiful. The pool was open late into the night and they had nightly entertainment in the lobby. The spa was fabulous. Overall-a great stay. I will definitely go back.
for Business Travelersby Kim from NYC
Amazing hotel but too many events!Posted Apr 29, 2013 on Hotels.com
The hotel, service, and grounds are 5 star but the pool was closed at 3pm each day of our stay for an event. They need to build another event space or a nice pool when they have an event.