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Reviews of Best Western Johnson City Inn

2.5 out of 5
Best Western Johnson City Inn
107 Highway 281 And 290, Johnson City, TX

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 720 reviews" "
Rating 8 - Good. 264 out of 720 reviews" "
Rating 6 - Okay. 107 out of 720 reviews" "
Rating 4 - Poor. 62 out of 720 reviews" "
Rating 2 - Terrible. 32 out of 720 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Shannon

Liked: Staff & service
The bathroom needs updating. Not clean. Hard to get hot water.
Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great room for our weekend trip
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

GinaB

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
THE STAFF WAS SUPER FRIENDLY AND VERY HELPFUL - THE ROOMS WERE VERY CLEAN. WE FELT VERY SAFE. WOIULD STAY THERE AGAIN. GINAB
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joe, ROSENBERG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The people.
Stayed 2 nights in Mar 2024

8/10 Good

Ronald P

Liked: Cleanliness, amenities, property conditions & facilities
So far so good.
Stayed 1 night in Mar 2024

10/10 Excellent

Jared

Business traveler, Traveled with partner
The staff was very helpful and attentive. The breakfast was fantastic and fresh. I had a great stay. Jared May Two Ten Entertainment
Stayed 1 night in Feb 2024

10/10 Excellent

Orville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean Breakfast was good
Stayed 1 night in Feb 2024

4/10 Poor

David

Stayed 1 night in Feb 2024

6/10 Okay

D

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service
Did not like the smell of the room when we arrived... the smell of the cleaning products (?). It has a sweet, cheap smell. The carpet smelled dirty and felt dirty or sticky on my feet. The key card only seemed to work for about 6 to 8 hours after which I needed to get a new one. It was difficult to get clean towels on our 2 day.
Stayed 2 nights in Feb 2024

10/10 Excellent

Leonardo

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Bart

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Betty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Jan 2024

6/10 Okay

Rita

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Denise

Traveled with family
Liked: Cleanliness, staff & service
A few updates would enhance the stay. Looks like it is a carry-over from the 80's. At those prices... the next level would be good.
Stayed 1 night in Dec 2023

10/10 Excellent

Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great except washing machine was not good.
Stayed 1 night in Dec 2023

6/10 Okay

Tina

Stayed 1 night in Dec 2023

10/10 Excellent

Sherian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for where we were going and good parking facilities.
Stayed 1 night in Dec 2023

10/10 Excellent

Ginnefer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place!
Stayed 1 night in Nov 2023

8/10 Good

SIEW PING, Austin U

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Close to Johnson City town area.
Stayed 1 night in Nov 2023

10/10 Excellent

Thelma, Morganton.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, breakfast is great. Staff is nice
Stayed 2 nights in Nov 2023

8/10 Good

Tracy

Traveled with group
Liked: Staff & service
its ok
Always stay here during the opening weekend of the deer season. Its old, the beds are not the greatest, the TV's are small, the shower didn't work well but I'll be back next year.
Stayed 2 nights in Nov 2023

4/10 Poor

kelly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Noel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I would not recommend this hotel. The sink had insects living in it The room also had insects flying around. The stairs to the upstairs rooms were poorly designed. There were no elevators. We had to walk 2 flights of stairs carrying luggage. We only had one bath towel even though we indicated 3 people would be in the room. Only one ice machine was working and there was hardly any ice in it.
Stayed 2 nights in Oct 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out fine
Stayed 1 night in Oct 2023

4/10 Poor

MARIO

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unorganized hotel. Clients would get wrong rooms. Two different families tried to get in our room in the day and middle of the night. Terrible service and very expensive stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Stephanie

Traveled with partner
The property is OK
Stayed 1 night in Oct 2023

10/10 Excellent

Melannie

Stayed 1 night in Jul 2023

8/10 Good

Deborah

Disliked: Amenities
Shower paint coming off the shower wall , seen a cockroach in bathroom
Stayed 1 night in Sep 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Very enjoyable. Grounds were beautiful and well maintained. Front desk very welcoming and courteous. Allowed us to check in an hour early as we had an event to attend. This hotel is a gem in a very small town.
Stayed 1 night in Aug 2023

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the property has some age on it, it was well maintained and included conveniences today's guests expect.
Stayed 1 night in Aug 2023

8/10 Good

Anthony

Liked: Cleanliness
Decent hotel for the area...interesting with all the cats on-site. Great marketing angle there. Good referrals for local breweries and live music.
Stayed 1 night in Jul 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Johnson City
The hotel was very clean. Breakfast was delicious. Service was excellent. Will definitely come back next year.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Jul 2023

10/10 Excellent

Joan

Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Stayed 1 night in Jun 2023

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Juan

Disliked: Property conditions & facilities, room comfort
The tv didnt work, i called the front desk and nobody answer.
Stayed 1 night in Jun 2023

6/10 Okay

Maria

Stayed 1 night in Jun 2023

4/10 Poor

Robert

Traveled with family
Disliked: Staff & service, property conditions & facilities
There was nats and flies inside the sink area of the room. Also as we were getting ready to leave I was loading my vehicle and caught the house cleaning young man staring at my wife from the door! I had to get him to leave by raising my voice and within 15 minutes later he was trying to enter our room as we were continuing to gather our items for departure. I brought this up to the staff at the front desk.
Stayed 2 nights in Jun 2023

10/10 Excellent

Alin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, I could not thank enough the people at the front desk for their willingness to help, and I could charge my car every evening. I will use this hotel again on my next trip. Thank you!

6/10 Okay

Linda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast good. People nice and helpful. Floor in room dirty. Property older
Stayed 1 night in Jun 2023

8/10 Good

Noreen

Stayed 1 night in Jun 2023

8/10 Good

Jorge

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, staff was also very pleasing
Stayed 1 night in May 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Colleen

Liked: Staff & service
Disliked: Property conditions & facilities
It was in a great loction!! Outside area nice The hotel is very old, dsrl in the rooms, shower had very little pressure!! Front desk very nice! Iys just old needs to be totally updated!!
Stayed 1 night in Apr 2023

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Staff is friendly property is impeccably clean. Homemade breakfast is delicious
Stayed 1 night in Apr 2023