Ratings based on 184 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler
Posted Jan 4, 2015
Booked a Penthouse Suite and got a lesser room. The bartenders at the Rum Cave are too notch. Food was just ok. Massage was excellent.
for Everyoneby A verified traveler
Great hotel at the bay, great view, friendly staffPosted Apr 26, 2014
The only recommendation I would have is to have more vegetarian or local dishes. Have other types of breakfast food ( similar to Latin culture;) rice, fish, etc.,
Recommendedby Peter Mfrom UK
Will leave a lasting and happy memoryPosted Apr 24, 2014 on Hotels.com
Am writing this review, sitting on the balcony, drinking the complimentary rum, ice and coconut water, of our room at the Capella Marigot Bay, at the end of a superb few nights here. This is our second time here, once with a standard room, and once with a 1 bed apartment. Both are superbly appointed and a pleasure to use. Especially the spacious bathroom, with his and hers vanity areas. The days start well with a pre breakfast coffee looking out across the moored yachts to the verdant hillside beyond. So lovely to enjoy the bay fully - many island tours stop by on the hill above for a phote opp, before heading on their way. The breakfast room is lovely with good views, tasty food, with friendly and courteous staff. As are the staff throughout the resort. A kayak trip is worthwhile, 15 minutes takes one outside the bay to a nice snorkel location, a few minutes more to a sandy beach. In the centre of which is a 20 foot wide sand bar, and one can kayak up the river Roseau. Peaceful with just the sound of birds and the breeze in the sugar cane. In the evening, one can eat in the hotel, or stroll along the boardwalk, admiriring the yachts before a 2 minute ferry to Doolittles for a happy hour cocktail. One can eat there, or for a more romantic dinner, stroll to the Rainforest Hideaway. If visiting St Lucia, a few days at the Capella Marigot Bay, will leave a lasting and happy memory.
for Business Travelersby Joseph Janikfrom Boca Raton Fl
Posted Apr 17, 2014 on Hotels.com
This hotel is in transition at the moment. It has been purchased by a new company and they are doing some renovation. The rooms are nice and the comp breakfast was very good. All the staff were were very friendly. The hotel is difficult to find as there are no signs along the roadway. I rented a car but would suggest a taxi or a shuttle bus.
for Everyoneby Love St. Luciafrom Atlanta, GA
Nice hotel, GREAT StaffPosted Apr 13, 2014
Location: The closest beach is fairly small and must get there by water taxi/ferry but still fun, lots of water sports.
My family and I had a great time at this hotel. The rooms are spacious and well kept. It is definitely ideal for couples however, my children had a great time. The staff is simply beautiful. We really enjoyed ourselves and can't wait to see the hotel after the renovations.
for Spaby A verified traveler
service impeccable personnel très aimablePosted Apr 9, 2014 on Hotels.com
Hôtel très agréable, très propre, avec un personnel charmant. Cadre magnifique et reposant .Bien situé pour une visite complète de l'ile en voiture. Un piano bar serait toute fois agréable pour les soirées. Nous avons pris nos repas au restaurant de l'hôtel et nous avons regretté que la carte soit la même pendant 15 jours.
for Everyoneby Annfrom Hertfordshire, UK
Lovely hotel, great settingPosted Apr 6, 2014
Pros: Beautiful pool area; great views from balconies; lovely friendly staff.
Cons: Put information about water taxis, the beach, and activities in each room, rather than leaving guests to find it out themselves.
Location: On the marina, with free water taxi access to nearby beach and restaurants; good dive centre a few minutes away (Dive Fair Helen).
Relaxing 9 days in the sun - with good food and plenty of days out diving. And lots of boat watching in the marina. Made to feel really welcome and looked after by the staff.
for Everyoneby Rfrom New York, NY
Excellent and Great Place To StayPosted Apr 4, 2014
Very professional and helpful staff. Almost never says no to most of the requests if they can do anything to help your stay more pleasant. Excellent breakfast choices and many things to see around there. Great location, awesome views!
for Everyoneby Faribafrom UK
Brilliant staff, very professional management.Posted Apr 1, 2014
Pros: Great location. Very friendly staff and great management.
Location: Mid of island so great to reach both south for pitons, sulphar baths, etc and close to castries town centre and hotels t the north, like rodney bay.
My husband and I have just come back and could not have been happier. We chose this bay as it seemed to be midway between north and south. It was a good decision as we hired a car and visited all points of attractions without any problems as everything is signposted. The bay is the most beautiful in the region. The staff are more than helpful and friendly. We both felt it was the brilliant management that lead to very polite and genuinely friendly staff. There was a minor issue with telephone line which we needed for work however, it was dealt with immediately and put right. We could not recommend this hotel higher. It was run better than most 5 stars we have been to.
Recommendedby Angelafrom New Jersey USA
Posted Mar 29, 2014 on Hotels.com
All staff was warm, welcoming and offered excellent service. The hotel grounds are lovely. Marigot Bay is beautiful but you will need to travel by car or boat to experience the better beaches, a variety of restaurants and St. Lucian sites.