Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Reviews of Days Inn by Wyndham Novato/San Francisco

2.5 out of 5
Days Inn by Wyndham Novato/San Francisco
8141 Redwood Blvd, Novato, CA

Reviews

7.2

Good

Rating 10 - Excellent. 218 out of 935 reviews" "
Rating 8 - Good. 359 out of 935 reviews" "
Rating 6 - Okay. 178 out of 935 reviews" "
Rating 4 - Poor. 111 out of 935 reviews" "
Rating 2 - Terrible. 69 out of 935 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Toby

Liked: Cleanliness, property conditions & facilities
Convenient location. Decent room and fair price for Marin Breakfast is an after thought, a few pieces of fruit and some rools/ muffins. No Decaf coffee.....!!
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Traveled with group
Liked: Amenities
It was nice.
Stayed 1 night in Mar 2024
Response from melanie sanchez on Mar 22, 2024
Thank you!

10/10 Excellent

Jorge

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
its a quiet area, you can see the cows on the hill side behind the hotel in the morning.
Stayed 2 nights in Feb 2024
Response from Melanie Sanchez on Mar 6, 2024
Thank you for your feedback. We love the area too.

4/10 Poor

David

Disliked: Staff & service
Staff not very friendly or enthusiastic. Didn’t feel appreciated at all as a customer. People checking in at all hours and talking loud, singing and slamming doors. First room I was in the fridge didn’t work and the smell was bad. Rooms not well-maintained and badly in need of an upgrade.
Stayed 3 nights in Jan 2024
Response from melanie sanchez on Feb 8, 2024
Thank you for sharing your feedback, all of our guest rooms are currently in the process of being updated.

6/10 Okay

Gavin

Traveled with partner, Traveled with pets
Ni microwave or refrigerator
Stayed 2 nights in Jan 2024
Response from melanie sanchez on Feb 8, 2024
Thank you for rating our property.

6/10 Okay

Ben

Stayed 1 night in Jan 2024
Response from melanie sanchez on Feb 8, 2024
Thank you for rating our property.

6/10 Okay

DAVID

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from melanie sanchez on Feb 8, 2024
Thank you for your rating.

10/10 Excellent

Cassandra

Stayed 1 night in Dec 2023
Response from melanie sanchez on Feb 8, 2024
Thank you

10/10 Excellent

Hilario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from melanie sanchez on Feb 8, 2024
Thank you.

10/10 Excellent

Audrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and relaxing
I had a hard day, long drive, and upon arrival the staff were friendly and said the hot tub was still open. They gave me a warm cookie which was so sweet and n my age me feel welcomed.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For whatever reason, the bed was especially comfortable. And I really liked the giant TV.
Stayed 7 nights in Dec 2023

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
realy bad
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service
An older property but ran very well. I was there for work. Staff was very friendly and accommodating. Very clean I would pick here to stay again if visiting Novato
Stayed 1 night in Nov 2023
Response from Melanie Sanchez on Nov 29, 2023
Thank you Amanda, We hope to see you again.

10/10 Excellent

Noemi

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Thomas

Stayed 2 nights in Nov 2023

6/10 Okay

Thomas

Stayed 1 night in Nov 2023

8/10 Good

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Stayed 1 night in Nov 2023

6/10 Okay

Michael

Traveled with family
Stayed 1 night in Nov 2023

8/10 Good

plowe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Willa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easy to find and a comfortable stay for the night. Would stay there again.
Response from Melanie Sanchez on Nov 29, 2023
Thank you, We hope to see you again.

10/10 Excellent

Wade

Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Flys everywhere
Stayed 1 night in Oct 2023

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean recent property. Breakfast (!?) nothing to write home about.
Stayed 3 nights in Oct 2023

6/10 Okay

Benjamin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness
Disappointed
Bath tub lever didn’t close to draw a bath and hair in the drain!
Stayed 1 night in Oct 2023

8/10 Good

Malcolm

Stayed 1 night in Oct 2023

4/10 Poor

Eric

Disliked: Cleanliness, amenities, property conditions & facilities
I asked for Non Smoking room when I booked … got here, first room I checked into obviously had a smoker prior to me, went and asked for another room non-smoking, desk guy was nice gave me another room, that room too was Smoke smelling … only here one night so I will deal with it … lights in room are dim … Days Inn corporate needs to renovate this hotel or raze it … would not stay here again
Stayed 1 night in Oct 2023

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was on the first floor with a handicap rail in the shower, as we requested. But there was a 1 and 1/2 inch roach on the wall in the room. We have never had this happen previously in any of the hotels, airBNB's etc that we have stayed at. I reported it to management and we were gone all day. When we returned to our room it smelled like they sprayed with insecticide. We never saw the roach again.
Stayed 3 nights in Sep 2023

2/10 Terrible

DONALD

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here
Stayed 1 night in Sep 2023

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Was good enough.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 4 nights in Sep 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay!
Enjoyed my stay. Nice view of courtyard and pool. Nice water fountain and sound.
Stayed 1 night in Sep 2023

6/10 Okay

Diana

Traveled with partner
It was ok. Little older which is fine. I just didn’t like seeing roaches on the walls.
Stayed 1 night in Sep 2023

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What you would expect
This is my second time here for a one night business stay. It is what you would expect from a Day's Inn. No surprises.
Stayed 1 night in Sep 2023

6/10 Okay

Gerard, Killen, AL

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rate was very reasonable.
Stayed 1 night in Sep 2023

8/10 Good

Timothy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days Inn, Novato
Quiet stay in Novato. Close to Petaluma for our workshop. Breakfast was skimpy. Coffee maker didn’t work.
Stayed 3 nights in Sep 2023

2/10 Terrible

Lidia

Traveled with group
Disliked: Staff & service
Brandon Manager thebworst at customer Service
My experience was terrible , the hotel put a hold on 2 credit card after I paid and checked out. Brandon the manager, needs more training on his customer service. I will also be contacting BETTER BUSINESS Bureau. The practice is terrible. Brandon left me with a terrible impression of the Hotel
Stayed 2 nights in Sep 2023

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service
My room did not have a coffeemaker.
Stayed 1 night in Sep 2023

6/10 Okay

Richard, Reno

Traveled with family
Liked: Cleanliness, staff & service, amenities
Two concerns overall. The DirecTV service was intermittent and cut out in the middle of Sunday night football. The continental breakfast was lacking. They usually have pastries. All they had was cereal and yogurt. The coffee had zero flavor.
Stayed 1 night in Sep 2023

10/10 Excellent

Terry

Stayed 1 night in Sep 2023

6/10 Okay

Timothy

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First room checked into tv and microwave not working and weird smell, figured out fridge had leaked and there was mould underneath! Was assigned new room next day, but cause was out all day, back late and minimal housekeepers had to collect new key around midnight and no msg passed onto new staff - could have been interesting, plus new room didn't have fridge or microwave that we'd paid for for in original booking! Both staff we dealt with were kind, helpful and friendly. Have stayed there many times before but not sure if will stay again without assurance of a good room and appliances.
Stayed 2 nights in Sep 2023

10/10 Excellent

rachelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Easy access off the freeway, rooms are a little older but very well maintained and cleaned. Will stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

tahnee

Traveled with family
Liked: Cleanliness, staff & service, amenities
We didn’t get a chance to use the pool but it looked great!
Stayed 1 night in Sep 2023

8/10 Good

Mark

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a nice pool, very comfy beds
Stayed 2 nights in Aug 2023

8/10 Good

Erika

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023