Family Suite, 2 Queen Beds (2nd Floor) | Premium bedding, memory foam beds, in-room safe, desk

Reviews of Comfort Inn Marion near Downtown & Blue Ridge PKWY

2.5 out of 5

Reviews

8.4

Very Good

Rating 10 - Excellent. 231 out of 481 reviews" "
Rating 8 - Good. 162 out of 481 reviews" "
Rating 6 - Okay. 54 out of 481 reviews" "
Rating 4 - Poor. 13 out of 481 reviews" "
Rating 2 - Terrible. 21 out of 481 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Breakfast
Stayed 1 night in Mar 2024
Response from Logan L. Johnson on Mar 17, 2024
Thank you for staying with us. I'm glad you enjoyed our breakfast buffet!

10/10 Excellent

Briana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and quiet
Response from Logan L Johnson on Mar 5, 2024
Thank you for staying with us!

10/10 Excellent

Deenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent
Stayed 2 nights in Feb 2024
Response from Logan L. Johnson on Feb 18, 2024
I'm glad you enjoyed your stay! See you again next time!

8/10 Good

Gaetano

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy, a little outdated and limited options for breakfast
Stayed 3 nights in Jan 2024
Response from Logan L Johnson | General Manager on Feb 5, 2024
We appreciate your feedback; currently for breakfast we are serving bacon, sausage, scrambled eggs, 2 flavors of Golden Malted waffle, muffins, bagels, and yogurt, however we are currently looking at adding more hot food options. Our hotel was recently renovated in 2018, however we are currently in the process of planning another large scale renovation, so I hope you will give us another chance to provide you with an excellent stay.

10/10 Excellent

Brian

Stayed 2 nights in Jan 2024
Response from Logan L Johnson | General Manager on Feb 5, 2024
Thank you for staying with us, come back and see us again soon!

8/10 Good

Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Logan L. Johnson on Jan 28, 2024
Thank you for staying with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Logan L. Johnson on Jan 28, 2024
Thank you for staying with us!

10/10 Excellent

dianna

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Logan L. Johnson on Jan 28, 2024
Thank you for staying with us!

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are super friendly and the room was very clean
Stayed 1 night in Dec 2023
Response from Logan L Johnson on Jan 28, 2024
Thank you for staying with us.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting my husband
My second time staying here and it was great. My family enjoyed our stay even tho it was a short one. Will be back again. Very quiet and nice...
Stayed 2 nights in Nov 2023
Response from Logan L Johnson on Dec 2, 2023
Thank you for staying with us! We look forward to seeing you again on your next trip.

10/10 Excellent

Matthew, Taylorsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleanest hotels I have ever stayed at. The manager visited us and told us about the high standards he sets for the hotel, and they lived up to it. The staff were friendly and responsive to questions and needs. Good hot breakfast options, especially for the price. I would definitely stay there again, and highly recommend it.
Stayed 4 nights in Nov 2023
Response from Logan L Johnson on Dec 2, 2023
We appreciate all of the wonderful feedback! It was a pleasure meeting you guys and I'm glad we were able to provide you with a comfortable stay. I look forward to seeing you guys again next time you visit Marion!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding facility. Comfortable bed and excellent aneneties. Great breakfast.
Stayed 1 night in Nov 2023
Response from Logan L Johnson on Dec 5, 2023
Thank you for staying with us.

8/10 Good

Brenda

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Logan L Johnson on Dec 2, 2023
I'm glad your stay with us was excellent.

8/10 Good

Latasha

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 1 night in Nov 2023
Response from Logan L Johnson on Nov 19, 2023
Thank you for staying with us.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Logan L Johnson on Nov 19, 2023
Thank you for staying with us. Come see us again next time!

8/10 Good

Nanci

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman at the front desk was very friendly and chatted with us about his love for Christmas decorating (which he himself decorated the lobby and it was lovely). The hotel was a extremely clean. It is centrally located. The hot breakfast was ok but could be better given that the sausages were like little bricks! Overall, however, I’d recommend this hotel.
Stayed 2 nights in Nov 2023
Response from Logan L Johnson on Nov 17, 2023
Hi Nanci, it was a pleasure talking to you guys when you checked in, and I hope you'll stop by again in the future! Thanks for letting me know about the sausage, I'll pass that along and make sure it gets taken care of.

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Logan L Johnson on Nov 17, 2023
I'm glad that your stay with us was excelent.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Very clean and comfortable we slept like a baby. Staff was very nice and very friendly I highly recommend this hotel.. I will be back in a few weeks.
Stayed 2 nights in Nov 2023
Response from Logan L. Johnson on Nov 9, 2023
Hi Brenda, I'm glad your stay was excellent. See you again soon!

8/10 Good

Cornelia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Logan L. Johnson on Nov 9, 2023
Thank you for staying with us.

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Logan L Johnson on Nov 7, 2023
I'm glad your stay with us was excellent.

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from Logan L Johnson on Nov 19, 2023
I'm glad that your stay with us was excellent.

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Quiet place friendly staff clean
Stayed 1 night in Oct 2023
Response from Logan L Johnson on Oct 29, 2023
Thank you for staying with us.

8/10 Good

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like vinyl flooring; cheapest, poorest quality toilet paper.
Stayed 1 night in Oct 2023
Response from Logan L Johnson on Oct 27, 2023
Thank you for staying with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Logan L Johnson on Oct 25, 2023
I'm glad your stay was excellent.

10/10 Excellent

Tonja

Stayed 3 nights in Oct 2023
Response from Logan L Johnson on Oct 27, 2023
I'm glad your stay was excellent.

10/10 Excellent

Ted

Traveled with family
Liked: Staff & service, property conditions & facilities
Very peaceful and comfortable room
Stayed 1 night in Oct 2023
Response from Logan L Johnson on Oct 25, 2023
I'm glad you found your room to be comfortable, thank you for staying with us.

10/10 Excellent

Tim, Jasper

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
This is my second year staying here. I love to stay here when I come up to peep the leaves and do some hiking. The hotel is quiet and the beds are so comfortable which is appreciated after a long day of hiking. I always have my canine hiking buddy with me and there is a large grassy area for them to use and a wonderful walking trail right behind the hotel. Marion is quiet when other areas are bumper to bumper. Hotel and Marion are hidden gems.
Stayed 4 nights in Oct 2023
Response from Logan L Johnson on Oct 25, 2023
I'm glad you enjoyed your stay and the convenience of our location! We look forward to seeing you again next year!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Logan L Johnson on Oct 25, 2023
I'm glad that your stay was excellent.

8/10 Good

Joseph

Stayed 3 nights in Oct 2023
Response from Logan L Johnson on Oct 25, 2023
Thank you for staying with us.

10/10 Excellent

Bruce

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Logan L Johnson on Oct 22, 2023
I'm glad that your stay was excellent! We look forward to seeing you again next time.

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Logan L Johnson on Oct 23, 2023
Thank you for staying with us.

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great. Clean! Friendly customer service at the front desk! Breakfast was really good. Comfortable beds! Nothing negative at all. highly recommend.
Stayed 3 nights in Oct 2023
Response from Logan L Johnson on Oct 16, 2023
Thank you for staying with us, I appreciate all of the wonderful feedback and I hope to see you again next time you're in the area!

10/10 Excellent

JoAnn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Logan L Johnson on Oct 10, 2023
Thank you for staying with us! Come back again!

10/10 Excellent

Sherri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Checkin was quick. Staff member gave us all the info we needed - room location, ice machine location, wi-fi info, and breakfast hours and items available along with a list of local restaurants, gas stations, and local attractions.
Stayed 1 night in Oct 2023
Response from Logan L Johnson on Oct 9, 2023
It was a pleasure meeting you this afternoon when I checked you in. Thanks for staying with us, come see us again next time!

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023
Response from Logan L Johnson on Oct 7, 2023
Thank you for staying with us.

10/10 Excellent

Bangmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy to park, environment very quiet. This hotel is just beside Blue ridge Pkwy, we enjoyed the weekend.
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Oct 7, 2023
I'm delighted to hear you guys had a comfortable stay. Come see us again next time you're in Marion!

10/10 Excellent

DAVID, EASTLEIGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location - perfect for getting on the highway whether to Linville and the Blue Ridge Parkway, Asheville or Chimney Rock. Plenty of parking. Close to food outlets and supermarket. Very helpful reception staff. Only gripe - a minor one - scrambled eggs from powder (I presume) at breakfast.
Stayed 4 nights in Sep 2023
Response from Logan L Johnson on Sep 30, 2023
Hi David, I'm glad your stay was both pleasant and convenient. We in fact do not use powdered eggs, rather they are (real) pre-cooked scrambled eggs; we try to make the best effort to provide high-quality and name-brand breakfast items.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Basic Place to Stay
Comfort Inn has become our favorite reasonably priced lodging. I wish you would offer an blankets. I like having the extra weight. Other than that, comfortable amenities are available.
Stayed 1 night in Sep 2023
Response from Logan L. Johnson on Sep 28, 2023
Thank you for staying with us. Blankets, additional bedding and linens are always available upon request at the front desk. we would be delighted to provide you with what you need to make your stay as comfortable and enjoyable as possible. Come see us again next time you're in Marion!

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 28, 2023
Thank you for staying with us!

8/10 Good

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 23, 2023
Hi Jason, thanks for staying with us. I'm glad you enjoyed your stay! Come see us again next time.

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 20, 2023
Thank you for staying with us! Come see us again next time you're in Marion!

10/10 Excellent

Harry

Stayed 1 night in Sep 2023
Response from Logan L. Johnson on Sep 21, 2023
Thank you for staying with us. Come see us again next time!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good for a place to sleep…
The hotel was nice and the breakfast was great. The staff wasn’t very attentive or kind. I checked in and the man working seemed annoyed. When I checked out, the woman was sitting behind the desk on her phone and did not hear me talking to her and asking to check out. So I stood and waited until she looked up before I could leave the hotel.
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 18, 2023
I apologize that you felt our service was subpar. When I checked you in, I was prompt, relayed all necessary information, and told you that if you needed anything during your stay, to feel free to let me know; so I'm not sure where the disconnect or misunderstanding was.

8/10 Good

Clark

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Logan L Johnson on Sep 17, 2023
I'm glad to hear you enjoyed your stay with us! Thank you for the positive feedback.

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 16, 2023
I'm sorry that your experience wasn't satisfactory. I wish that you had left feedback so we could take it into account to improve our guest experience.

10/10 Excellent

Karen

Liked: Property conditions & facilities, room comfort
Best Sleep I’ve Had In Years!
late check-in was a breeze. Very nice lady at the counter. She saved me a room on the quiet side of building as I had requested. The room was clean and well furnished. It looked like it had recently been renovated. The bed was amazing!!! OMG!!! It was the perfect firmness/softness. It had a very high end plush mattress pad that made it like sleeping on a cloud! I the best sleep I’ve had in years. The breakfast was also very good…eggs, sausages, waffles, various pastries, toast, oatmeal, yogurt, instant oatmeal, juices, coffee and tea. Very quick check out. It was an A++++ experience all the way around. It’s worth repeating…the beds are AMAZING!!!
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 15, 2023
I'm very happy to hear that you had such an exceptional experience! Thank you so much for your wonderful feedback! See you again next time!

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms.
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 11, 2023
Hi Patricia, thank you for staying with us. We appreciate your positive feedback and we hope to see you again next time you're in Marion!

6/10 Okay

Marcella

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Logan L Johnson on Sep 8, 2023
Thank you for staying with us.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nope. I’d not go back.
We had blood stains on our curtains, a crack in our tub, peeling brown paint in out bathroom, the halls smelled horrible and there was no coffee in the morning. Not ok!
Stayed 1 night in Sep 2023
Response from Logan L Johnson on Sep 5, 2023
Hello, upon receiving this review, I went up to check the room, and there is no crack in the bathtub. After checking you in last night, you never brought any issues to my attention, however if you had I would've been able to resolve them right away.

2/10 Terrible

cari

Disliked: Staff & service
We were able to book a room online for our 19 year old son to have him drive over 600 miles to visit friends only to be turned away at the front desk because he was under 21. Very disappointed in this policy.
Stayed 3 nights in Aug 2023
Response from Logan L. Johnson on Aug 31, 2023
It is stated on our property's listing that there is a minimum age requirement of 21 to check in.