Ratings based on 2 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.5 Hotel condition
They paid and stayed.
Recommendedby A verified traveler from London, England
European Hotel -'the best in Mariupol'Posted Sep 3, 2011 on Hotels.com
I was relieved at check-in to find the receptionists spoke English. All very polite. The room was clean, but no towels, and no tea/coffee facilities, and no room service. The water was hot, everything worked, but the bed was small and uncomfortable. Only one pillow. Everything seemed to point to 'use the mini bar' which was predictably expensive. In late August there seemed to be no guests. I counted 3 people at breakfast. The serving staff spoke no English which meant ordering a la carte was a lottery. My eggs on toast were poorly cooked. On my second day the breakfast arrangements were decidedly makeshift as the restaurant had been used the night before by a wedding party and was being cleared up. No one seemed bothered that the breakfast set up in a side room was very poor. I sat on a sofa with the edge of the table up to my chest!Everything was slow. The hotel was quiet, apart from a succession of weddings, organised in the car park behind the hotel, which my room overlooked. it was an interesting sight to see Ukrainians 'at home'. The beach was very close, and accessible, over a railway bridge. The town was a good walk away, and there were 2 restaurants nearby. The hotel was efficient, the staff helpful, and polite, and I felt safe. This was meant to be the best hotel in Mariupol. Well I'd have hated to stay at the worst then.
for Couplesby Mariza from Seattle, WA
Great hotelPosted Jun 1, 2011
We found the saff extremely competent and helpful and the hotel very clean. The restaurant in the small garden had good food and was very restful.