Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom buffalo wy

Friendly hotel staff

Posted Mar 24, 2015
Nice rooms friendly hotel staff . The hotel pool area was dirty hair floating in pool and a film of something on top of water was disappointed we didn't get to swim
3 out of 5
Recommended
for Everyone
by A verified travelerfrom houston

Good value

Posted Mar 24, 2015
Good value. The staff kept a large college event under control and isolated on another floor so our night was quiet! Well done! Room temperature control was difficult. Breakfast was good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Green Bay Wi

Posted Mar 10, 2015
Good value. Easy shuttle to Love field. Only stayed one night to miss the March 2015 ice storm.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate NY

Serviceable and reasonably pleasant

Posted Feb 26, 2015
This hotel - on the edge of downtown - is older but well-maintained. The staff was helpful and friendly, the room was clean and comfortable, parking was easy and it's a straight run to DFW airport. It has a very small indoor pool and tiny workout room and - when most of the guests tried to eat in as a result of bad weather - its small restaurant was overwhelmed. On the other hand, its rates are good value and - while away from the center of things - it's easy to get from there to almost any place in Dallas.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Shreveport, Louisiana

Business Travel overnight stay

Posted Feb 24, 2015
Pros: Everything!
Cons: Felt all was provided to my expectations.
Location: Very accessible and convenient.
Staff greeted me with smiles and a nice welcome. It was later in the evening when I checked in, so I was tired. Staff got me to my room, with a free bottle of water. Would recommend the Crowne Plaza to anyone traveling in the DFW area. Very nice and positive experience.
2 out of 5
by A verified travelerfrom belton tx

Pictures must've been taken in good lighting

Posted Feb 21, 2015
Room is small - very dusty !!! Doesn't come with a refrigerator and good luck getting one! We stayed for 2 nights our room was never cleaned. The curtains had huge stains on them. The hotel looks dirty - and it's very humid. I'll never stay here again. I've never been so uncomfortable and I travel a lot.
2 out of 5
by A verified traveler

Could have been better.

Posted Feb 19, 2015
Really old hotel with weird smell. They didn't allow me to check in earlier. It had to be til 3pm and on top of that, they gave me a room with 2 beds when I had reserved a standard room with one bed only.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom longview

Nice hotel & very clean

Posted Feb 16, 2015
Me and my boyfriend really liked this hotel it was nice and clean and our room was big for a good price, we will defiantly go back! And the breakfast is really good!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas

Nice hotel

Posted Feb 16, 2015
Everything was nice. The staff was very nice..it was my wedding day and I was pleasantly surprised.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location with a friendly staff

Posted Feb 10, 2015
This was my second stay at this hotel. The staff is very friendly and helpful. When I arrived at the hotel, my room was really hot. I went to the front desk to report it and they sent someone to fix it immediately. By the time I returned to my room from dinner, my A/C was fixed. Addressing problems quickly and professionally goes a long way with me. No trip is perfect without bumps. This hotel was great about makes sure I was comfortable.