Ratings based on 451 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

NIce hotel clean room, nice restaurant, friendly

Posted Nov 24, 2014
Pros: The restaurant exceeded our expectations
Cons: The bathrooms are a little outdated, however very clean.
The hotel was great, clean well maintained. The staff were very friendly and helpful if you need anything. We ate a very nice meal at their restaurant.
Comment from Hotel Management
Nov 26, 2014 by Delta Markham Management, Hotel Management
Thank you very much for giving us your comments. We are very delighted that you enjoyed your stay and had a very good meal at the Tivoli Garden Restaurant. We are likewise thrilled that you found the staff very friendly and helpful. Your comment about the bathroom was passed to our ownership as, regrettably, we do not control the amount of capital work performed at the property. We hope that you will give us other opportunities to welcome you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Quebec, CA

Nice hotel for Quality/Price

Posted Nov 18, 2014
Pros: Price vs Quality
Cons: Prices of restaurant, too expensibve!
I like it, the room was clean and quit! The hotel staff was friendly and helpful!
Comment from Hotel Management
Nov 21, 2014 by Delta Markham Management, Hotel Management
Thank you for taking the time to give us your comments. We are very delighted that you found your room clean and quiet. We will likewise make sure that the team is aware of your remarks about them. As for the food prices in Tivoli Garden Restaurant, our Executive Chef will certainly take your observation into consideration.
4 out of 5
Recommended
for Families
by A verified traveler

Nice location, room is clean

Posted Nov 10, 2014
Free parking. Nice location besides high way (easy for our purpose at least), lots of restraints in the area within driving distance.
Comment from Hotel Management
Nov 20, 2014 by Delta Markham Management, Hotel Management
Thank you for giving us your comments. We are delighted that you enjoyed your stay and that our location served you well. We are likewise very pleased that you found your room clean. We will certainly relay your remark to the Housekeeping Department. We hope that you will again give us the opportunity to welcome you back in the near future.
2 out of 5
by A verified traveler

Terrible Front Desk staff

Posted Oct 29, 2014
Pros: Location
Cons: Service and Staff training
I lived nearby. Because of home renovation, I had to stay at the hotel for one night last friday. I booked at Expedia at the last minute. When checked in, I showed the confirmation email to the front desk lady. Instead she just asked for my ID and said the information had not arrived from Expedia. She said I have to wait until 11:00 PM. It was already 10:00 PM and kids were tired. We waited over an hour.finally I had enough and challenged her why we could not check in with Expedia confirmation. Then she looked at the email and said the hotel was booked under my wife's name. Why she didn't look at the email in the first place? We waited in vain for an hour in the lobby.
Comment from Hotel Management
Nov 1, 2014 by Delta Markham Management, Hotel Management
We sincerely apologize for disregarding the print out / email you presented to the Front Desk when you arrived. Our staff was reminded to be a warm and gracious host and acknowledge every guest at all times. And we clearly fallen short of this. Again our apologies for what you have experienced. We hope that you will give us another opportunity to make up for our shortcoming.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Thornhill, ON

Nice hotel

Posted Oct 27, 2014
Pros: The beds softness can be adjusted on each side. The room was clean.
Cons: Gym could be vastly improved.
Location: The location was great, walking distance to a variety of resturants and a movie theatre. Addtionally it was right by the main bus line.
The hotel was very nice, the only things that were not amazing were the pool and gym. The pool was fairly small but thats pretty reasonable for a hotel. However, the workout room was very small and had fairly dusty/old equiptment that had clearly seen its wear and tear. Otherwise the room and rest of the hotel were wonderful and there are no other complaints. The staff was nice and everything was as advertised.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to wedding.

Posted Oct 20, 2014
Pros: It was quiet and accessible.
Cons: No.
Location: I wasn't there long enough.
My stay was very comfortable and quiet. Comfortable bed, soft towels.
Comment from Hotel Management
Oct 23, 2014 by Delta Markham Management, Hotel Management
Thank you for taking the time to give us your comments about your recent stay with us. We are very delighted that the hotel is conveniently located for the wedding you attended. We are also very happy that your stay was comfortable and quiet, especially the beds and the towels. We hope that we will have the pleasure of a longer visit in the near future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sudbury

Close to our travel area

Posted Oct 19, 2014
Pros: Then convenience of it all
It was all good, the location was perfect for our visit in that area
1 out of 5
by A verified traveler

worst hotel I have ever stayed

Posted Oct 16, 2014
Pros: nothing
Cons: the hotel standard.
Location: location is good but the service is very poor
I think the management should take the leadership role by upgrading the standard of the room. The TV set in the room is old, the fridge is not cooling well, the heater is of ancient, the bed and the mattress are the worst ever i have seen
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted Oct 11, 2014
Pros: Location
Cons: Rooms need updating but they are clean.
Decent value hotel. Rooms are clean. Updated look is needed though.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 10, 2014
Pleasant staff. Quiet location