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The property is very nice and quiet except the reception the Asian looking girl do not even smile and not accommodating she looks mad and most of the staff not looks happy no smile at all
Thank you for taking the time to share your feedback. I am sorry to hear that you did not enjoy your stay with us. To better understand the issue and address it, could you provide me with more details. I look forward to welcoming you back to the hotel.
Noisy heater/AC in the room. Made a weird noise in the middle of the night. My colleague had the same issue but worse in his room. Otherwise the property is quite good. Recommend (as I often do in my hotel stays) turning off the heat completely at night (it doesn't get cold anyway)
Unfortunately we weren't able to take advantage of the facilities ie: swimming or restaurant because my husband was ill. We simply slept overnight and left before even taking a shower. That said the room was clean so was the bathroom. We needed the room to be cool but couldn't figure out how to do that. A few minutes after we called the front desk a very friendly young man came and showed us how to use the system. I wouldn't hesitate to say that I would stay there again if the situation presented itself.
It is easy to go any where. The quilts are the right thickness, not as hot as many hotels, and very comfortable. For the first time I didn't need to use my own prepared blankets.
Pretty good overall. Not much to complain. The room can use a bit of update but other than that it was good. It had everything I needed. I would recommend it.