Reception

Reviews of Hilton Garden Inn Toronto/Markham

3 out of 5
Hilton Garden Inn Toronto/Markham
300 Commerce Valley Dr E, Markham, ON

Reviews

8.6

Excellent

Rating 10 - Excellent. 529 out of 1047 reviews" "
Rating 8 - Good. 347 out of 1047 reviews" "
Rating 6 - Okay. 89 out of 1047 reviews" "
Rating 4 - Poor. 46 out of 1047 reviews" "
Rating 2 - Terrible. 36 out of 1047 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rishabh Ramesh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet place. Helpful staff. Economical
Stayed 2 nights in Mar 2024

8/10 Good

Alice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was pleasant
Stayed 1 night in Mar 2024

10/10 Excellent

Meiyun

Liked: Cleanliness, staff & service, property conditions & facilities
Qualified service but at night it was a bit loud since my room closed to the elevator
Stayed 1 night in Mar 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint was the beds were not comfy
Stayed 2 nights in Mar 2024

8/10 Good

Kamalesh

Traveled with family
Liked: Amenities
Good location
Stayed 1 night in Mar 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room...i've stayed there before. Really like the uncomplicate parking. Room service was fantastic food.
Stayed 1 night in Mar 2024

8/10 Good

hossein

Liked: Cleanliness, staff & service
It could be better if there were mote facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia, Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jim

Stayed 1 night in Mar 2024

10/10 Excellent

Lindsey

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff, fair price, amazing breakfast.
Stayed 3 nights in Feb 2024

8/10 Good

Maria Cristina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is very nice and quiet except the reception the Asian looking girl do not even smile and not accommodating she looks mad and most of the staff not looks happy no smile at all
Stayed 1 night in Feb 2024

10/10 Excellent

Thamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and tidy, nice room layout. Wish the bathroom had a fan
Stayed 1 night in Feb 2024

10/10 Excellent

Aviel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If i have the opportunity ill stay at the hotel again when i come to Toronto
Stayed 1 night in Feb 2024

10/10 Excellent

Kamyar

Stayed 3 nights in Feb 2024

8/10 Good

YUN WAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Carmen

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2024

6/10 Okay

Lijenny

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Lynda Cheong on Feb 20, 2024
Thank you for taking the time to share your feedback. I am sorry to hear that you did not enjoy your stay with us. To better understand the issue and address it, could you provide me with more details. I look forward to welcoming you back to the hotel.

10/10 Excellent

Erika

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
great stay! exactly what we needed!
Stayed 1 night in Feb 2024

10/10 Excellent

Fei

Business traveler
good
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom ventilation could be improved. Other than that, everything is great.
Stayed 3 nights in Jan 2024

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and rooms updated nicely.
Stayed 1 night in Jan 2024

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy heater/AC in the room. Made a weird noise in the middle of the night. My colleague had the same issue but worse in his room. Otherwise the property is quite good. Recommend (as I often do in my hotel stays) turning off the heat completely at night (it doesn't get cold anyway)
Stayed 2 nights in Jan 2024

10/10 Excellent

Jin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Pang Hao, Chino

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jiayu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

DeAndrea, davie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very helpful and the property was very clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

WENDY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

8/10 Good

ANYAN

Traveled with family and small children
Stayed 3 nights in Dec 2023

8/10 Good

Libby

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice, big clean spacious room
Stayed 1 night in Dec 2023

8/10 Good

Jessica

Traveled with family
Liked: Amenities
Overal is satisfied !
Stayed 1 night in Dec 2023

2/10 Terrible

Yasamin

Disliked: Cleanliness, staff & service, property conditions & facilities
The next door has a dog and it was barking all night and I couldn’t sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

kajan

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sunny

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Kai Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Unfortunately we weren't able to take advantage of the facilities ie: swimming or restaurant because my husband was ill. We simply slept overnight and left before even taking a shower. That said the room was clean so was the bathroom. We needed the room to be cool but couldn't figure out how to do that. A few minutes after we called the front desk a very friendly young man came and showed us how to use the system. I wouldn't hesitate to say that I would stay there again if the situation presented itself.
Stayed 1 night in Dec 2023

10/10 Excellent

tie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great staff
Stayed 1 night in Dec 2023

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Yolande, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big room,clean
Stayed 1 night in Dec 2023

6/10 Okay

JINGJUE

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is easy to go any where. The quilts are the right thickness, not as hot as many hotels, and very comfortable. For the first time I didn't need to use my own prepared blankets.
Stayed 1 night in Nov 2023

8/10 Good

Xiao

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good overall. Not much to complain. The room can use a bit of update but other than that it was good. It had everything I needed. I would recommend it.
Stayed 3 nights in Nov 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and nice
Stayed 2 nights in Nov 2023

10/10 Excellent

Jin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet place.
Stayed 1 night in Nov 2023

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jianji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

YU

Stayed 1 night in Nov 2023