Ratings based on 260 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travelerfrom Markham, Canada

Extremely Bad Experience!

Posted May 26, 2015
Pros: breakfast
Cons: staff rude behavior...hotel room amenities.
Location: location in very nice, its next to Costco. But restaurants are limited to just CHINESE!!!! 90 % restaurants are nearly all Chinese.
Well..too much to say but let me divert your attention towards this. If your bathroom is messed, no matter what kind of luxury they give you, its still not going to be enough. The day I checked in, bathtub and toilet bowl and sink were all chocked up. Toilet bowl was clogging big time (even if I just flush it with nothing in it but water). I complained atleast 4 times and they sent a guy to fix it but I dont know what he did but it sill did not fix the bathtub and sink clogging issue. I was using the hall way bathroom for time being. And the hotel staff/reception area still did not care to put me to any other room until the 4rth day of my trip (3 horus before check out). Very Very bad experience in this hotel. Homewood suits are one of my favorites hotel but this on just bad extremely bad experience to ever try Homewood again. I believe Marriott is not only better in amenities but in staff behavior. Stay away from this area!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, Ontario

Cannot find anything needing improval

Posted May 23, 2015
Pros: Staff and room.
Cons: As I said, I cannot find any.
Location: The location is great for us as we visited nearby friends and shopped around.
We had a happy stay in this great hotel. This hotel is amazing with high quality of service and facility but reasonable price. Room is very clear and comfortable.
4 out of 5
Recommended
for Families
by A verified travelerfrom Decatur, Texas

close to where I need to go

Posted May 21, 2015
good location - easy excess to the highway; off a busy main street so its quiet; wonderful warm stuff welcomed us when we checked in at late night as well as being informative.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Excellent service but less items for the breakfast

Posted May 13, 2015
Pros: good hotel
Cons: Yes, dinner timing should be change
Location: good location
Good experience, and kids enjoyed a lot, they were very happy to stay in such hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel suites in Markham

Posted Apr 14, 2015
Enjoyed it alot. Staff are very frwndly and helpful. Rate is very resonable. Very delicious meals (breakfast and dinner)
4 out of 5
Recommended
for Families
by A verified travelerfrom ottawa valley

Posted Apr 8, 2015
very nice hotel. very family friendly, great breakfast
5 out of 5
Recommended
for Families
by A verified travelerfrom Eastern Ontario

Easter weekend overnight

Posted Apr 7, 2015
Lovely hotel. The children want to come back to the same hotel again! The breakfast was yummy - and the make your own waffles was a highlight. The room was clean, quiet and spacious. The pool was a lot of fun.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Good hotel to stay

Posted Apr 4, 2015
Pros: Sofa bed for kids, and eve receptions.
Cons: Enough food for breakfast and eve receptions.
Location: A bit far from every where.
Nice to have eve receptions from Mondays to thursdays, but i have stayed for three days, i noticed food finished early and pepople are waiting for all three days.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
The receptionist on duty at night was not warmly when we checked in and asked about bedding.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Clean and Great Area

Posted Mar 13, 2015
Pros: Indoor pool, free breakfast.
Cons: The parking lot is a bit shallow and it can sometimes be a challenge to drive around.
Very nice part of Toronto (Markham). Easy part of town to get around and a lot of great restaurants close by. Staff was pleasant and accommodating. I would definitely stay again.