Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Trinidad

Comfortable hotel, well located

Posted Aug 13, 2014
Pros: Location and Restaurant
Cons: More welcoming seating by the fireplace.
Location: Markville Mall is close but not withing walking distance.
This hotel was just right for my stay during a family wedding. Easy access to relatives and close enough to Markville Mall, and other smaller plazas. The indoor pool was a definite plus. Hotel staff were really accommodating and professional...especially the staff at Menaggio! Thank you for a lovely stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Staff excellent, courteous helpful

Posted Aug 5, 2014
Pros: Courtesy and staff expertise. Hotel was also clean
Cons: Ensure that shampoos, cups, lotions coffee etc. are replenished on a daily basis
Location: Did not stay long enough to give recommendations. Caribana was great--just a once per year Carnival though. City of Markham and subway to Toronto
Staff provided directions, advice and guidance when requested. Printed out address and directions without any hesitation. Went above and beyond.
Comment from Hotel Management
Aug 14, 2014 by Sabrina, Hotel Management
We're glad we were able to help and we look forward to serving you again in the future!
3 out of 5
Recommended
for Families
by A verified traveler

Reasonable

Posted Jul 19, 2014
Pros: Very, very clean.
Cons: Better breakfast offerings, the included continental breakfast is very underwhelming
Its not a bad hotel, but its nothing super fancy either. Middle of no-where suburbia, with good amenities, but the breakfast was very under-whelming. I've stayed at less expensive places that offered inclusive breakfast that are full breakfasts.
4 out of 5
Recommended
for Families
by A verified traveler from New York

nice neighborhood

Posted Jul 16, 2014
Pros: It is close to an Asian shopping plaza. Thee are quite a few descent Asian restaurants there.
Cons: better training of the staff.
Location: We realized the hotel is located in an Asian community. So, the best thing to do was enjoying the food.
The hotel is fine but the staff members are not as friendly as most of other places. The continental breakfast does not offer good choices.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Close to Pacific Mall

Posted Jul 7, 2014
Pros: location, service, clean
Cons: Please think of a way to block the pool from public view. For a three star hotel, I would expect the complimentary breakfast to have more varieties.
Location: Close to Pacific Mall and major highways.
Great location, close to every where we want to go. Staff is fantastic. Hats off to front desk Manager and staff, who helped me to work through the reservation problem. We had a minor issue with the light and a staff came up to help within minutes. Great service!! Room is very clean and comfortable. Will come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Buffalo, New York

We went to Markham for the " Taste of Asia "

Posted Jul 6, 2014
Pros: Location, newer, Cleam ... very updated and modern.
Cons: Bleach the linens
Location: Asian area if you enjoy the culture, shopping and imported foods.
Hotel was nice, seems to be newer and room was as expected. Booked this hotel cuz of location in Asian area and found many asian stores and restaraunts close by on Steels Avenue and also Near Pacific Mall. only issue is 2 of the 6 pillows on king bed didn't seem to be clean enuff and we just didn't use them" i always bring my own pillow cases and towels from home just in case. I would stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel

Posted Jul 2, 2014
Room is clean as the hotel is new. Complimentary breakfast was really simple and there wasn't much food left 15 mins before 10am. Nice staff.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Clean and friendly hotel

Posted May 30, 2014
Pros: Quiet and clean
Clean, fairly modern hotel on outskirts of Toronto. Beds were comfy, bathroom was clean. Staff at front desk and restaurant were very friendly and helpful. Most guests are business people. Large well lit parking lot, easy access to major roads.
5 out of 5
Recommended
for Everyone
by Jan from Chicago

Nice hotel in downtown Markham.

Posted May 27, 2014
Friendly staff. Nice hotel!!!! I would recommend this hotel.
4 out of 5
Recommended
for Everyone
by a from Edmonton

Nice hotel for a short stay.

Posted May 17, 2014
Nice rooms and convenient location, great for a family trip.