Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
1.2 out of 5
1.2 Room cleanliness
1.5 Service & staff
1.2 Room comfort
1.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by Emma from London

Holiday From Hell

Posted Sep 13, 2013
Pros: NOTHING
Cons: EVERYTHING
Location: Not located on the on or near the beach - far from the main part of Marmaris
Hotel was advertised as a 4* - it was more like a slighlty upgraded hostel, and we were later told it was downgraded to a 1*. The food was disgusting and the meal times were more like a school canteen atmosphere - long quees and not enough food. The rooms were dirty and run down. Toilets were dirtys, especially the toilet brush. The showere was grimmy and looked like it hadent been cleaned for years. The Toilet was leaking from the roof into the room - furthermore the cleaner refused to clean the room, i had to clean the water myself. Bed sheets and towels were dirty - and not changed for the 6 days we were there. our room was not cleaned for the duration of our stay (6 days). We had to wait 72 hours for a room, spent the night in reception. Not enough sun loungers around the pool. All-Inclusive, what a joke, there was a option of Water, Coke, Fanta, Sprite, House wine or Vodka I would not reccomend this hotel to my dog. Its a waste of money, dont go there its disgusting and needs closing down!!!!!!!!!
1 out of 5
by Jay from London

Not a four star. Rooms are worse than a jail cell

Posted Aug 19, 2013
Pros: Pools
Cons: Rooms
Location: Good location. Close to the beach.
This is the worst hotel I have ever been to in my life. The hotel staff are rude and unhelpful. The quality of the rooms were disgraceful for a 4 star hotel. We were given a tiny room which was worse than a jail cell and we managed to change it to a slightly bigger jail cell. The food is ok but there's no clear lines for people to queue up which causes a lot of arguments. The pools are the only decent thing about the hotel. Everyday I heard complaints of people who weren't given what they paid for. This is not a 4 star hotel!!! U would not recommend anyone to go this hotel because your holiday will be ruined. I saw families leave devastated after a long journey and not having a room they paid for. I also say families sleep on the foyer all night because they overbooked rooms. Never go to this hotel. Never never never!!!!!
2 out of 5
by A verified traveler

Oh No

Posted Sep 25, 2009 on Hotels.com
The good news: all inclusive meals and drinks. The bad news: Needs maintenance bad - run down. Noisey and crowded with mainly Russian tourists. When people asked where are you staying and we told them; they said "oh no".
1 out of 5
by A verified traveler from Lancashire

4* its a joke

Posted Sep 7, 2007
You get what you pay for on a holiday . This hotel is more like a 2* . I am not a moaner and believe me i have stopped in basic accomadation before but this hotel is filthy ! The rooms are dirty , we had to bleach bathroom down before we used it , the carpets stunk , but we thought hey ! its only a place to sleep the hotel must better , well we were wrong . Everywhere was filthy , there was graffiti on some of the walls , the toilets stunk , and the food ! What can i say about the food , i,m not a fussy eater but most of it was inedible had to eat out most days . The all inclusive drinks consisted of Tuborg lager (watered down), vodka(watered down)and the worst wine i have ever tasted . The only good thing i can say about the hotel is that the pool areas are nice if not a little dirty and the hotel staff try hard even though they are worked into the ground .If you have booked this hotel and you can change it i would highly recommend that you do , if you can,t don,t fret you make your holiday not the hotel . Marmaris is beautiful and its very cheap eating out , good luck !!