Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.7 Service & staff
3.9 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Sutton Coldfield
Brilliant location- superb views of the seaPosted Jul 27, 2014
Pros: Practically everything!
Cons: More staffing levels- particularly room cleaners and waiters/waitresses
Location: The location is stunning, I can't describe it any other way. Perfect.
Brilliant location with superb views of the sea. This really is an idyllic place to stay. The hotel boats a lot of space around numerous swimming pools. You don't feel cramped next to other holiday makers. The staff are so friendly and always work so hard. In my personal opinion the hotel could have done with more waiters/waitresses at meal times but other than that, the service was excellent. Excellent display and variety of food. Like myself, you may need to go on a diet after your holiday! The bedroom was very spacious- unfortunately as a 3rd person in the room, I had a sofa bed which wasn't the most comfortable of places to sleep, but nevertheless I slept! Again, I think staffing levels were low as the room cleaning was missed some days or left until about 5pm. The guest relation team work hard ensuring all guests are happy with their stay and are seen everyday walking around and talking to guests. The big pool is where they do all the activities such as water polo, water games, zumba etc but the slightly smaller pool is kept for relaxation, so if you don't want to participate, you can still enjoy a relaxing swim in the other pools. The grounds of the hotel are amazing. They have looked at every little detail and perfected it. There are trees and plants everywhere. It is stunning! I don't think my camera quite handled all the photo's I was taking! This is the most beautiful and perfect location to holiday.
by A verified traveler from boston
Posted Jul 20, 2014
It was good but still the bad thing is the stuff no one understand English
for Familiesby kadir from New York
Pleasant StayPosted Feb 9, 2014 on Hotels.com
Because of the winter season half of hotel was closed. Open buffet breakfast was delicious. We enjoyed other amenities as well. There was a water outage in the morning other than that everything was good.
for Couplesby Mk man from England
Good but could be betterPosted May 12, 2013
Pros: Food, staff
Cons: Disorganised, room cleanliness
Overall, a good hotel in a good location with very hardworking staff who try their best to please. The room on arrival however was disappointingly dirty with left over pescription tablets from previous guests. Plus, even though I told numerous members of staff that it was my honeymoon prior to and on arrival they did nothing to make it feel special. Talk of free room upgrades never materialised. Entertainment is also very average and I'm not sure what the animation team actually do apart from walking around shouting show time every five minutes. The pianist was excellent though. Dinner time is a bit disorganised. A simple welcome where someone shows you to a seat would make a massive difference. Guests are often left to their own devices trying to find a table and cutlery to eat.
Ideal locationPosted Oct 17, 2012 on Hotels.com
A lovely relaxing hotel of very high standard. It's in an ideal location, close to the village of icmeler, plenty of shops, bars and restaurants, although when in hotel it has an atmosphere of relaxation and serenity.
for Everyoneby Andy
Overall very good, but communication was a problemPosted May 17, 2012
Location: Excellent, right by the beach
Food was great, only issue was the communication between staff, everyone was extremely helpful and willing to please however, as it was our honeymoon we were supposed to receive breakfaset to the room on the first day, they forgot, and the next day after we reminded them and they had assured us it would happen the next day, they got it right the third day. One of my firends had reserved a massage in the spa for us both as a surprise gift for when we arrived, but this wasn't communicated until after we had already booked one ourselves. they did however, compensate us for the misunderstanding. also on the final day our bags were left in the open after we were told they were being put inthe storage room whilst we wiated 3 hours to leave for our flight. Iasked the person twice and he said they would be put inthe room, but they were just by the front door, so anyone could have taken them. Also, for a five star international hotel, you would expect the wiaters and staff to speak English, at reception some people did, but in the restaurants we never got any of our questions about the food answered with anything but a big smile, in the end we gave up and just went with it, we aren't thaat fussy, but i can see this being an issue for others that are more so. Food, friendliness and facilities were excellent though.
Recommendedby A verified traveler from Malaga, Spain
Good but not Great in Marmaris/IcmelerPosted Jun 29, 2008
While Marti Resort might be the best hotel in Marmaris, it needs some improvements. We requested two rooms, and were upgraded to a villa, which sounds good, but that's not what we wanted. The restaurants and bars were a nice surprise. We had half board, which included an impressive breakfast and a very nice dinner buffet. Drinks are expensive, but that's the same at most beach resorts. The place is beautiful, perfect setting, particularly for families. The pools are large, the beach is clean, the water is crystal clear. Our big complaint was the air conditioning doesn't work during the day (or that's what they told us), so there was no escape from the heat (except the pool and sea). Staff was responsive and they had a good activities program for both kids and adults. Lots to do in the area, and reasonably priced.