Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
60% of guests recommend
3.4 Room cleanliness
3.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Cazfrom UK

Everything you want!

Posted Jun 3, 2014
Pros: Cleanliness, staff, surroundings, choice.
Cons: More multi-lingual staff - only because the majority of residents were English.
Location: Boat taxi to Marmaris. Boat trip to Turrunc! Loads of bag shopping on your doorstep. The traders hassle you a bit but you get used to it.
Great fantastic. All types of food and drink and lots of it in and out of the restaurant. Breakfast - any and everything - desserts to die for. Everything close by - water taxis to Marmaris. Recommend boat trips to Turrunc! Bags galore but seek out quality - lots of snide bags but most shops similar and some better than others. Sauna and steam - free, Haggle for the pamper packages. Beautiful complex - cant fault it. A lot of older residents and families so hotel entertainment wasn't great but if you want all inclusive its perfect. For a 5 star hotel with so many English speaking residents - I expected more multi lingual staff. I had a couple of issues with room service and food on their menus. Reception and restaurant staff struggled. Reception sent me someone to fix my phone after trying to explain for an hour that Room Service sent me a chicken sandwich instead of a cheese one.!!! Also they couldn't understand some of their own menu in their Italian restaurant but we laughed about it. Staff great and very attentive. Rooms lovely and clean- towels and minibar refreshed daily. Mini bar - all free! Certain imported drinks like martell, etc. you have to pay for but everything else - FREE! Bring your own travel iron as they don't provide it. Great hotel - spoil yourself!
5 out of 5
for Everyone
by Saleh

Great hotel for any one

Posted Aug 19, 2013
Pros: Pool,food,cleanses
Location: Good
This hotel is suitable for all ages,ther is some thing for every one, the guest all nice and respectable,sunbeds can be scarce at busy time.we stayed one week on 11/08/2013.my wife I and 16 year son and13 year daughter enjoyed our holiday.
5 out of 5
for Families
by Mrs.Selimovic

This traveler left a rating score only Posted Jul 30, 2013 on Hotels.com
2 out of 5
by A verified traveler

needs lots of improvement

Posted Sep 15, 2008 on Hotels.com
We booked in the area on the late side (2 months before travel) and at the time only Aqua was available. The hotel is not worth the money. It is falling apart, the front desk was unhelpful and rude, and our room had not been fully cleaned when we got there!
1 out of 5
by A verified travelerfrom London

Aqua service

Posted Aug 20, 2007
This hotel ia a five stars Hotel but I do not know for what and from where has got this quilification as five stars?? Theservice from staff up to cleanning is like a 3 Stars maybe even not.I would not recomment this hotel for unless you have to.