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Reviews of Holiday Inn Marquette, an IHG Hotel

3 out of 5
Holiday Inn Marquette, an IHG Hotel
1951 US 41 West, Marquette, MI

Reviews

8.2

Very Good

Rating 10 - Excellent. 266 out of 581 reviews" "
Rating 8 - Good. 182 out of 581 reviews" "
Rating 6 - Okay. 78 out of 581 reviews" "
Rating 4 - Poor. 34 out of 581 reviews" "
Rating 2 - Terrible. 21 out of 581 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tayler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was perfect for our kids. The rooms were clean and staff were friendly.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaxson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
loved this hotel will definitely be coming back. housekeeping was phenomenal!! and i LOVE the infused water in the lobby. restaurant food could’ve been a little better. room was comfy and clean and affordable!! i loved the pool, hot tub and the sauna. really great experience will definitely be back when it’s warmer out to experience some outdoor activities more!
Stayed 2 nights in Mar 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in
Stayed 1 night in Mar 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location an clean rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean!
Stayed 2 nights in Feb 2024

6/10 Okay

Kendra

Liked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

LORRAINE, SHEPHERD

Traveled with family and small children
Liked: Amenities
Very clean
Stayed 1 night in Jan 2024
Response from Amber on Feb 1, 2024
Dear Lorraine,Thank you for choosing Holiday Inn Marquette for your recent stay. We sincerely appreciate your positive feedback and are thrilled to hear that you enjoyed your time with us.We would like to express our gratitude for your mention of the cleanliness of our establishment. Ensuring a clean and comfortable environment for our guests is a top priority for us, and we are delighted that it was noteworthy during your stay.Your satisfaction is our priority, and we are encouraged by your positive comments. Our team is dedicated to providing exceptional service, and it's rewarding to know we met your expectations.We look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Jason

I appreciate a 12 V outlet in the parking lot to plug in my EV
Stayed 1 night in Jan 2024
Response from Amber on Feb 1, 2024
Dear Jason,Thank you for choosing Holiday Inn Marquette for your recent stay. We appreciate your positive feedback and are delighted to hear that you enjoyed your time with us.Your satisfaction is our priority, and we are encouraged by your comments. Our team is dedicated to providing exceptional service, and it's rewarding to know we met your expectations. We look forward to the opportunity to welcome you back in the future.

8/10 Good

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean & comfortable rooms. Pool area was nice, hot tub was wonderful. Would definitely stay here again if passing through the area.
Stayed 1 night in Jan 2024
Response from Amber on Feb 1, 2024
Dear Jennifer,Thank you for choosing Holiday Inn Marquette for your recent stay. Your positive feedback brings us immense joy, and we appreciate the time you took to share your experience with us.We are especially grateful for your kind words regarding the comfort of our rooms and the excellence of our pool area. Providing a cozy and enjoyable atmosphere for our guests is at the core of our mission, and we are thrilled that these aspects stood out during your visit.Your satisfaction is our top priority, and we are motivated by your positive comments. Our team is committed to delivering exceptional service, and it's truly rewarding to know we met your expectations. We look forward to the pleasure of welcoming you back in the future.

10/10 Excellent

Cory James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amber on Feb 1, 2024
Dear Cory James, Thank you for choosing Holiday Inn Marquette for your recent stay. We appreciate your positive feedback and are delighted to hear that you enjoyed your time with us.Your satisfaction is our priority, and we are encouraged by your comments. Our team is dedicated to providing exceptional service, and it's rewarding to know we met your expectations. We look forward to the opportunity to welcome you back in the future.

8/10 Good

Kimberly

Stayed 1 night in Jan 2024
Response from Amber on Feb 1, 2024
Dear Kimberly, Thank you for choosing Holiday Inn Marquette for your recent stay. We appreciate your positive feedback and are delighted to hear that you enjoyed your time with us.Your satisfaction is our priority, and we are encouraged by your comments. Our team is dedicated to providing exceptional service, and it's rewarding to know we met your expectations. We look forward to the opportunity to welcome you back in the future.

2/10 Terrible

shelly

Stayed 1 night in Dec 2023
Response from Amber on Jan 4, 2024
Thank you for taking the time to review our property. I apologize if you didn't enjoy your stay or our facilities. I do wish we knew what missed the mark for you as we are always looking to improve and feedback from our guest aids in that. I do hope you give us another try in the future, and we can make your experience a great one.Sincerely,

10/10 Excellent

Andrey

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amber on Jan 4, 2024
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Thank you for choosing the full-service Holiday Inn of Marquette.Sincerely,

8/10 Good

Darcy, Manistique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Nice pool
Stayed 1 night in Dec 2023
Response from Amber on Jan 4, 2024
Thank you for taking the time to write a review. We are happy that you enjoyed our modern look. Thank you for choosing the full-service Holiday Inn of Marquette.Sincerely,

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent management and great dinner at thanksgiving
Stayed 5 nights in Nov 2023
Response from Amber on Jan 4, 2024
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. We appreciate the feedback on our team we think all of our staff is amazing too. Thank you for choosing the full-service Holiday Inn of Marquette.Sincerely,

8/10 Good

Toni

Traveled with family
Stayed 1 night in Nov 2023
Response from Amber on Jan 4, 2024
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Thank you for choosing the full-service Holiday Inn of Marquette.Sincerely,

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again! Spotless rooms and great staff!
Stayed 1 night in Nov 2023
Response from Amber on Jan 4, 2024
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Thank you for choosing the full-service Holiday Inn of Marquette.Sincerely,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Food at restaurant was very good.
Stayed 2 nights in Oct 2023

6/10 Okay

Natalie

Traveled with family
Hotel was very busy, room was not ready on time. No continental breakfast, pool area was nice.
Stayed 1 night in Oct 2023

8/10 Good

Natasha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short issue with the reservation, but they found a room
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice with the recent renovations. There was a weird clicking and scraping noise that started around 5a not sure if it was a critter or just something outside our window. The staff was very friendly and breakfast was delicious!
Stayed 1 night in Oct 2023

8/10 Good

Timothy

Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

10/10 Excellent

Robbi

Liked: Staff & service, amenities, property conditions & facilities
All was good , not a single word to say about nothing ❤️
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Carey

Stayed 2 nights in Sep 2023

8/10 Good

Todd

Stayed 1 night in Sep 2023

2/10 Terrible

Adolph

Traveled with group
Stayed 1 night in Sep 2023

2/10 Terrible

Rick

Traveled with family and small children
My problem is with EXPEDIA, not the hotel, there was charges never told to me and the 22$ extra you pay for breakfast is actually just a credit at the restaurant in the hotel so beware when going through EXPEDIA
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet with comfortable accomodations
Stayed 1 night in Sep 2023

10/10 Excellent

Marian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy. Good breakfast as well.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Darla

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to college
Stayed 2 nights in Aug 2023

10/10 Excellent

Carolyn

Traveled with family
Liked: Amenities
The food at the restaurant was amazing and especially the breakfast buffet!
Stayed 2 nights in Aug 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Michelle

Stayed 1 night in Aug 2023

2/10 Terrible

Don

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn't cleaned and when I called front desk clerk she said housekeeping was gone and nothing she could do about it. Had to carry our trash and used towels outside in the rain to the front desk and pick up clean towels. Also very noisy with slamming doors and kids in hallway. Thin walls. I would not recommend this place to anyone!
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Stayed 3 nights in Aug 2023

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Linda

Stayed 1 night in Aug 2023

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the new furniture, bedding and Dove soap with dispenser set. We liked the ice water with fruit in the stylish lobby. The pool, sauna and hot tub are large and clean. Thank you!
Stayed 1 night in Aug 2023

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2023
Response from Amber on Aug 7, 2023
Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us. Thank you for choosing the Holiday Inn of Marquette.

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
The server in the bar Nichole was very kind and helpful!
Stayed 1 night in Jul 2023
Response from Amber on Aug 7, 2023
Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us. We will pass the kind words onto Nichole. Thank you for choosing the Holiday Inn of Marquette.

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the best hotels our family has ever stayed at together. The breakfast was amazing, the staff were awesome and friendly, the pool was fantastic and the kids eat free coupons were so helpful. Would definitely stay here again!
Stayed 4 nights in Jul 2023
Response from Amber on Aug 7, 2023
Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us. The pool is one of my favorite things on the property too. Thank you for choosing the Holiday Inn of Marquette.

8/10 Good

Timothy

Stayed 5 nights in Jul 2023
Response from Amber on Aug 7, 2023
Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us. Thank you for choosing the Holiday Inn of Marquette.

10/10 Excellent

Roland

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is excellent. I love the night stands with lots of usb and traditional plugins. Night light in the bathroom is great. Only missing the safe in the room and continental breakfast.
Stayed 1 night in Jul 2023
Response from Amber on Aug 7, 2023
Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us. We are so happy that you enjoyed all the USB ports. Thank you for choosing the Holiday Inn of Marquette.

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Will stay again! The front desk staff were very kind, our room was spotless, the pool is 8 ft deep and open late, tons of channels to choose from on tv, and I felt safe. Just what we needed!
Stayed 1 night in Jul 2023
Response from Amber on Aug 7, 2023
Thank you for taking the time to review our property. We are happy that you enjoyed your stay with us. I am happy that you got a chance to enjoy the pool. Thank you for choosing the Holiday Inn of Marquette.