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out of 7 reviews
“if they accept company in the room, i will return for sure”
as i said it was great but the breakfast was so cheap, and no companionship allowed in the hotel, there should be a solution for this issue afterall we are in marakesh???????
“Very pleasant experience”
The hotel is very nice and modern. The breakfast is ample and with alot of variety. The rooms are spacious. The staff is friendly, helpful and professional. The fitmness center was adequate.Unfortunately, the beautiful large outdoor pool is not heated in the winter because it is too expensive to do so.
“Good for what it is”
Stayed one night before going to Essouaira. Nice enough, good rooms (the biggest bed i've ever seen). Room service food not so good. Pool looked amazing...Oh and breakfast not too shabby.
“Good hotel at an affordable price”
Hotel is fine. Two major minuses - bad air conditioning and dreadful breakfast
“Good Value Hotel with modern facilities”
Large room with large bathroom. Good hotel at this price.
“Clean, modern hotel, free parking, free wireless”
This is a very modern style hotel in excellent shape. The room, pool, grounds, amenities, shops, bar restaurant are all nice. Good breakfast is included, along with free wireless. Only two modest complaints. As with many Moroccan hotels, the desk checkin service is rather slow. You arrive at the desk with luggage in hand and they ignore you for a while. The other complaint is that there was an additional tax that I had to pay on checkout, as I recall 57 dirham, or about $7, which was not included in the Expedia price. This did not happen at riads in Morocco, where the tax seemed to be included in the Expedia price. One other possible problem is plumbing noise, which some friends complained of. I heard it for a bit, gurgling coming from the tub, but this subsided quickly in our room. This hotel is about a 20 minute walk from the Medina, or a 30-50 dirham taxi ride, depending on your negotiating skills. It's a similar taxi ride to the airport. They have free parking if you are driving. Overall, i would definitely recommend this hotel. This hotel is much nicer on the inside than the Mansour Eddhabi across the street, although probably also more expensive. I stayed in both during the same week in April 2012. The rooms in the Mansour Eddhabi are run down, the wireless is only free in the lounge area, and the wireless in the Mansour Eddhabit is slow and intermittent.
“Far from 5 stars”
Not sure what the other reviewers are used to with the ratings they have given. Pay for the Meridien or Sofitel. The fascade of the hotel is quite deceiving, you see that once you walk into the lobby. Then you get to the front desk. You are "greeted" (and I use the term loosely) by the front desk personnel, who are more interested in gossiping with the receptionist and who barely speak english. You get the key to the room and proceed upstairs to this "5 Star" experience. The corridors smell musty, and the carpet is well worn. You arrive at the room in this dimly lit corridor and enter through an almost paper-thin door into a spacious room with a musty smell. The carpet is stained and worn significantly and you find an ashtray, even though it is a non-smoking room. The bathroom is also quite large, but the toilette and bidet both leak from where they meet the floor. Thank god there is a safe in the room, one that you later find out you have to pay additional to use. Then you walk back down to change some money at the counter only t find the board is incorrect and they do not even tell you. Be ware and count your money before you leave. I challenged the clerk regarding the incorrect/misleading information on the currency exchange board and she said, well this paper has the current information, but I will change the board. Two days later, we depart and the currency exchange information is still wrong and misleading. I asked why it had not been changed and no one could answer.