3 outdoor pools, pool umbrellas, sun loungers

Reviews of Iberostar Club Palmeraie Marrakech - All Inclusive

4 out of 5
Iberostar Club Palmeraie Marrakech - All Inclusive
Commune Rurale Ouidane Sidi Youssef Ben, Ali. BP.: 3759, Amerchich, Marrakech

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 569 reviews" "
Rating 8 - Good. 210 out of 569 reviews" "
Rating 6 - Okay. 49 out of 569 reviews" "
Rating 4 - Poor. 20 out of 569 reviews" "
Rating 2 - Terrible. 12 out of 569 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Zowhair

Liked: Cleanliness, staff & service, property conditions & facilities
The food is great - the rooms are very clean
Stayed 4 nights in Jan 2024

8/10 Good

Andrew

Stayed 6 nights in Dec 2023

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, food, drinks, staff, rooms and facilities all excellent.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2023

10/10 Excellent

Luis

Stayed 3 nights in Dec 2023

10/10 Excellent

Vanessa

Stayed 2 nights in Nov 2023

4/10 Poor

Kim

Stayed 4 nights in Nov 2023

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Really good stay. Bar staff in particular are very friendly and attentive. Some of the best food we've had at an all inclusive. Rooms are fairly basic but spacious. We used the free shuttle into the city a few times which was very easy, and there were always taxis outside the hotel if you wanted to use those also. The one thing that let the trip down was the noise from the hotel you could hear from the room, not sound proofed at all. We got used to it by the end of the week but the first few nights were not that pleasant because of it.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very friendly, helpful and accommodating
Stayed 2 nights in Sep 2023

8/10 Good

Oluwatomisin

Liked: Staff & service
Disliked: Property conditions & facilities
Room wasnt well yaken care of and had to kill some flies and spider within yhe first hour of settling in. Internet broadband was terrible. Entertainment was great as staff were courteous and made good efforts to activities lifely and engaging. Great food options for breakfasts lunch and dinner. Nice children swimming people with safety staff always visible. Stayed between 12 to 16 August 2023
Stayed 4 nights in Aug 2023

10/10 Excellent

Kim, Hayward

Stayed 5 nights in Jun 2023

10/10 Excellent

Morag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful oasis
The staff were amazing going above and beyond our expectations … a special mention to Adrahi by the pool for his wonderful happy service. We had a fabulous stay . The grounds were kept beautifully and the rooms and communal areas clean and well looked after. The entertainment staff were energetic and fun. Actually couldn’t fault the hotel or it’s staff Thankyou for a fabulous few days we wish we had been staying longer 🤗
Stayed 4 nights in Jun 2023

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent holiday experience
The stay at Iberostar Marrakech was fabulous. The staff were so freindly and attentive to all our needs. Nothing seemed too much trouble! The food across the day was of a very high quality and there was so much choice it was amazing. Free shuttle bus to the city was also a real plus.
Stayed 4 nights in May 2023

10/10 Excellent

Christine

Stayed 7 nights in Mar 2023

10/10 Excellent

Yurislaidis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, I was very impressed by this hotel. Amazing location, leas than a minute from the bus stop and train station. Near by attractions. The hotel was very nice. Room were big and clean. I would definitely stay here again. Check in/out were fast.
Stayed 3 nights in Mar 2023

8/10 Good

Renu

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, right balance for adults and kids. Lots of things going on to keep everyone entertained. Food was amazing however it was not labelled which caused problems due to having food allergies. Allergens were also not clearly marked and there was a lot of cross contamination (due to guests mixing tongs). The different meats should also be labelled.
Stayed 5 nights in Mar 2023

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are extremely friendly and helpful. The food is fantastic!
Stayed 2 nights in Mar 2023

10/10 Excellent

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for families! Friendly and kind staff - especially the front desk, photography and animation Beautiful grounds - felt as if an oasis Lots of options in buffet for all types of diets- food was not labeled but if you asked they would let you know what was in it. Pizza and french fries always available for those picky eaters. Kids loved the food truck by the pool- burgers, hotdogs, crepes and french fries Multiple pools and large areas to sit and by the pool Lots of drink options - non-alcoholic and alcoholic Stayed in suite 600 - magnificent with 2 en-suite bathrooms Location: This is about 15-20 minutes drive out of the city but that worked for our family because we wanted to unwind. Very easy to get into the city. If you want to walk in the main parts of Marrakech you should choose another hotel.
Stayed 4 nights in Mar 2023

8/10 Good

Helen

Stayed 7 nights in Feb 2023

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely for a short stay.
Really friendly, clean and lots of space. 25 mins out from the city and so good if you just want to relax. Rooms a little on the tired side. Pools were great. Opportunities for activities, if you wanted them.
Stayed 4 nights in Feb 2023

10/10 Excellent

Edita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing resort
Everything was perfect, friendly staff very clean! A lot of food choice, free shuttle bus to the city 5 times a day .
Stayed 4 nights in Jan 2023

10/10 Excellent

Henry, Kettering

Traveled with partner
Liked: Staff & service, property conditions & facilities
Wonderful
Stayed 7 nights in Jan 2023

10/10 Excellent

MS O

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resort is located in a quiet suburb of Marrakech, but the Hotel provided complimentary shuttle coach for guest, with ample pick up and return times.

10/10 Excellent

jad, Laval

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience 👏
Stayed 1 night in Nov 2022

10/10 Excellent

Lyndsey

Stayed 5 nights in Nov 2022

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff who are happy to go the extra mile. Sara especially was fantastic and we look forward to heading back as soon as possible.

2/10 Terrible

Mayuri Pravinkumar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The food hygiene at this hotel is a serious issue and there are very serious issues with food labelling which are disappointing of a hotel of this standard. Food was not labelled clearly and the hotel took no action to rectify it despite being informed of allergens and intolerances. The cleanliness of the rooms was also a serious issue with room floors left dirty on a daily basis
Stayed 6 nights in Oct 2022

2/10 Terrible

Nilpa

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food is not labelled so if you have allergies or are veggie then i would choose a different hotel. Chefs had no idea what meat was in a dish and each chef would tell you different meats. Not enough tongs for each dish so lots of cross contamination. The tongs were also extremely hot that we got burnt a few times. Rooms outdated and most things broken. Cleaners didnt clean the floors as my soles were black. Bedsheets had red marks on them and very dirty. Its far away from the medina. I got diarrhoea from the food. Also the food is same practically everyday and they need to do proper theme nights like chinese, italian etc. The pillows are rock hard but there are soft ones in the cupboards or you can ask to get different ones. All inclusive doesnt include branded drinks even though the advertising suggests it includes them and the cocktails are not great. It says all inclusive but hardly any food outside the normal lunch, breakfast and dinner times. So no food after 10pm even though advertised as having food out of hours. Swimming pools are not heated and are freezing. The food truck is full of flies and again cross contamination with food. The shuttle service is great.
Stayed 6 nights in Oct 2022

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice time here. Staff was great and accommodating. Food was really good. I would go back!
Stayed 5 nights in Sep 2022

8/10 Good

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room had a list of problems, no water pressure in shower, safe not working, fridge warm and door not able to lock. Thanks to Mohamed and Sara I was changed to another room with a view over the pool. Lovely room but noisy from entertainment day and evening. In fact much of the entertainment was too loud for my liking. The staff team are lovely, friendly and welcoming. The food was repetitive and often the meat far over cooked until tough but there was choices (albeit much same daily) desserts were lovely but again repetitive. Had a wonderful hammam and massage.
Stayed 6 nights in Sep 2022

10/10 Excellent

MOHAMMED

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely return back for the 3rd time
Special thanks for (Boushra, Zakria @ Reception) & ( Loubna - housekeeper) they are such a wonderful, professional and helpful staff overall all staff were friendly Food were tasty, lot of varieties “basically huge buffet” Drinks food available all day long for free Keep you and your kids busy all day “don’t remember going back to my room rather than to sleep” YOU SHOULD TRY IT :-)
Stayed 4 nights in Aug 2022

10/10 Excellent

OTHMANE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was a great experience
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Perfect getaway
My boyfriend and I stayed here for just 2 nights on a trip to Marrakech as we wanted a few days all-inclusive after our busy days in a Riad! For that purpose this hotel was great! It has a few pools and we spent the trip at the adults-only pool which was really quite and peaceful and had a bar right next to it where the service was very efficient! We went early June and the resort was the quietest all inclusive i've ever been to but honestly thats not a bad thing - plenty of sunloungers, quick service! Food was nice and lots of lovely drinks included - cocktails, wines, beer, soft drinks, coffees, and plenty of cold water coolers (needed!) Snacks throughout the day too and lots of activities to try - although far too hot in June! We tried tennis and table tennis and there wasn't any wait for anything, also after checkout before our flight they gave us another room to shower in which was so needed! It wasn't the most upmarket resort by any means (chipped paintwork, lifts barely had any markings left on them) but the lovely staff make up for this and honestly if you want a nice all inclusive with a pool and excellent service, this is a great choice!
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic all around
Absolutely lovely place to stay. Lots to do all the time, there’s also a quiet pool if you don’t want to do a lot and just want to relax. Super clean, staff is helpful, the food and drinks are plentiful. We did all inclusive, and it’s ridiculously good value. The shuttle into town to see the Medina runs frequently and is very handy. The rooms are very spacious and spotless. The grounds are beautiful (there’s even a peacock). Absolutely loved our stay here! We’ll definitely be back
Stayed 7 nights in May 2022

8/10 Good

Rachel

Traveled with family and small children
Liked: Cleanliness, amenities
Great for a few dats r and r.Lovely grounds - quiet, immaculately kept, area for kids ( animals, pond). Food good particularly veggie / salad. Some staff amazing particularly male waiters and male receptionist. Kids pool and quiet pool superb. Rooms clean and beds comfortable. Getting a bit tired. Loads of facilities but just not well run - yoga did not resemble yoga, table tennis bats broken, golf not available, bus timetables out of date, no print out of what was on when/ how to get towels etc. Hotel far too noisy ( family pool has constant music blasting out ALL day, can hear from a way away. Also constant noisy games/ aerobics. Might be personal preference but was awful. Also a pub music quiz on in bar every night / so totally ruined vibe of eating outside. Might be deliberate to stop lingering? did stop quickly tho. Just beware - we booked garden room with preference that messaged hotel about for a quiet room on ground floor through Expedia. Got given 1 st floor overlooking bar and pool( noisy). Also told couldn’t guarantee sane room fir rest of booking. Was told to chill out it would all get sorted next day by female receptionist. After seeing room, I went back to get it sorted which to be fair they did - but took me to be very demanding- so don’t be fobbed off. Male receptionist was lovely and helpful after this. It’s not cheap and felt like just needs to up game a bit.
Stayed 3 nights in Apr 2022

10/10 Excellent

anastasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC RESORT!
FANTASTIC FOR KIDS AND ADULTS
Stayed 8 nights in Oct 2021

8/10 Good

Samantha

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
small rooms and balcony and bathrooms dated. not 5 star. food is ok but became boring after a couple of days, very moroccan resort for food and entertainment not international appeal. staff are a bit frosty and abrupt unless getting tips , very off putting.
Stayed 2 nights in Aug 2021

10/10 Excellent

yahdih

Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Jun 2021

10/10 Excellent

Yacine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Good bang for the buck.
Great place for families with kids. A lot of activities throughout the day. We booked a pool view and it turned out to be a big mistake because the music near the pool area started at 8 am on a Saturday, so we couldn’t get a noise free sleep. This place is definite Not for couples!!
Stayed 2 nights in Jun 2021

10/10 Excellent

Achraf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Experience
Very nice hotel with very good staff. Mini club is very good and staff around the pool for children are very careful and it's very pleasant. Mohamed Ali, Front desk manager and her colleague Sara are very welcoming and are always available to help us. I really recommend to visit this hotel which is very well maintained (amazing green area, rooms...) and the food is very good.
Stayed 3 nights in Jun 2021

10/10 Excellent

jabri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family hotel .
Every thing was perfect, the staff, the food , the service , the room was spacious, check in and check out was quick , and the all inclusive formula is the best way to go . Will stay any time I’m in MARRAKECH.
Stayed 3 nights in May 2021

10/10 Excellent

jabri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
We had an amazing time, the staff are friendly and helpful, everything was included in the price I paid( the stay, the food , the activity) will go back again but next time it will be for longer stay.
Stayed 1 night in Mar 2021

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent holiday
My friend and I stayed at the Iberostar Palmeraie for 5 nights. We couldn’t fault the stay
Stayed 5 nights in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service
The restaurant/dining area is filthy - tables, plates, utensils. Just terrible. Ended up with food poisoning.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet staff is very nice and big place to walk around with the whole family
Stayed 3 nights in Jan 2020

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, but a little way out of town
After a slightly hesitant start this turned out the be one of the best hotels I have ever stayed in. When we first arrived, the staff were a bit offhand and we were charged local taxes even though we had prepaid the tax when we booked. Their demeanour was "sullen" when we pointed this out but they wouldn't budge. We were then braceletted, apparently because we were Bed and Breakfast not full board This felt somewhat demeaning especially as it was never checked. But once we were passed this, the rest was wonderful. The rooms are a little small, but the public areas are vast (be aware that from Building 2 it is a bit of a walk to the dining area.) We had a particular technical problem and the staff could not have been more helpful - truly world class service. The only downside is that the hotel is a long way out of town. There is a free shuttle, but if you have to take a taxi it will take 25 minutes and cost £15- £20. But if you are just planning to use it as a resort (and why not, it has everything!) then the hotel is as good as it gets.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in every aspect. A relaxing end to our hectic trip to Morocco.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Long weekend Ever!
Absolutely loved my stayed at Iberostar, wanted a restful long weekend, and that is what we got. the hotel's environment has the most relaxed atmosphere, the grounds have different acitvities, you can just walk or sleep all day like we did. the food was amazing and my friend and i loved it so much we have decided we are doing back with our respective families. They also have a shuttle bus service that takes you to the medina/souk which is great. The hotel is tucked away in an oasis of calm away from all the bustle of the city. If you a light sleeper like myslef, extra bonus is you won't hear any early morining call to prayer. I am not really into Riads, as when I am on holiday, i Like a little luxury and calm. saw some of the Riads right inside the Medina/ market, not my idea of a relaxing break. I believe the "all inclusive" is a good idea as there are no restuarants in the area. Thank you to the staff for a lovely break.
Stayed 3 nights in Dec 2019

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019