Ratings based on 58 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom saint raphael

Très bel hotel

Posted Mar 12, 2015
Pros: Service propreté
Cons: Les prix du spa et surtout effacer ou englober les taxes rajoutées en fin de sejour qui n étaient pas prévues
Je regrette juste le prix exorbitant du Spa et aussi de la taxe qui est à payer en fin de sejour !! Inadmissible !!! Le prix de l hotel étant deja conséquent je trouve cela indécent vraiment
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Awesome 5 star hotel

Posted Mar 2, 2015
Pros: Location, professionalism, part of a bigger complex with a casino, hotel and a nightclub. Huge swimming pool and a smaller heated one; lovely garden
Cons: It was a bit disappointing that the huge lagoon swimming pool was not heated a bit; it was very cold;staff should not allow birds to eat the breakfast
Location: 1.5 km from the main square - Jemma el Fna; close to other hotels and restaurants and 1.5 km to Gueliz (a more modern area than the souk one);
I stayed at the Palace at the end of February and was impressed by this hotel: everything - from the interior to the fact that there is an art gallery floor was great. The staff were very professional, polite and always helpful. Rose petals in the bathroom as well as candles everywhere around the corridors in the night were something that provided that special touch. The hotel has a huge lagoon swimming pool (not heated) and a heated smaller (round) swimming pool. The gardens are lovely and a pleasure to walk around.Overall I went away with an excellent impression of this hotel!
5 out of 5
Recommended
for Couples
by A verified travelerfrom Warrington, UK

5 star

Posted Mar 1, 2015
Location: 5 minutes from the Medina
Great price, great suite, great staff and great facilities
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Fabulous family-run hotel

Posted Feb 27, 2015
Pros: The hotel is family-run and you could sense the pride and the desire to offer an extremely high quality service through many small touches.
Cons: Perfect in every way.
Location: Within a 20 minute walk of the main square in the old town and the Souk but also a good base for exploring the new town. Some restaurants nearby.
This hotel is superb in every respect. We were due to stay in an executive suite in the Palace and were upgraded to one of the Ksar villas in the hotel grounds. Everything about the villa was luxurious and the hotel grounds are amazing. The pool is spectacular and includes a part that is heated in the winter season. Breakfast offered huge choice of excellent quality food and the on site spa was also exceptional. Every single member of staff - and there seem to be plenty of them - could not be faulted. Without exception they were welcoming, friendly and helpful and added to the enjoyment of our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Superbes suites

Posted Jan 11, 2015
Personnel o top ...a l écoute de nos demandes ...nous étions avec bébé ...et bebe a ete servi comme petit prince ;)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Garcia

Hotel muy bueno. Instalaciones excelentes.

Posted Dec 18, 2014
Me ha gustado mucho el hotel. Muy próximo al centro. Personal muy amable y servicial. Buena comida. Instalaciones y habitación magnifica.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Great choice in Marrakech

Posted Dec 3, 2014 on Hotels.com
Great hotel, great location
5 out of 5
Recommended
for Personal Event
by Jean Yvesfrom paris

Cinq jours magnifiques

Posted Nov 22, 2014 on Hotels.com
j'ai passé dans cet hôtel en novembre cinq jours magnifiques. Beaucoup d'espaces et de calme. Le service et les prestations sont à la hauteur de cette catégorie d'établissement. Le parc et la très grande piscine (en partie chauffée) sont un atout important. Luxueux spa, hammams et vaste piscine circulaire à l'intérieur. Le restaurant La cour des lions est un peu froid et moyen côté gastronomique. Le petit déjeuné en salle est à améliorer (celui servi en chambre le jour de mon départ était, lui, délicieux)
4 out of 5
Recommended
for Couples
by A verified traveler

Flott hotell i rolig område

Posted Nov 10, 2014 on Hotels.com
Veldig bra hotell. Stor, flott suite, fantastiske uteområder. Godt å komme hit etter en hektisk dag i gamlebyen.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

hotel bruyant

Posted Nov 6, 2014
Pros: Son jardin
Cons: Les repas
Location: Par contre hotel fort bien situé pour se déplacer rapidement dans la ville
Trop proche de l'aéroport et de l'avenue menant à Marrakech chambre obligation de fermer les baies vitrées pour se reposer piscine tres bruyante avec beaucoup d'enfants et aucune discipline de l'hôtel