Hivernage Hotel And Spa (Marrakech, Morocco)

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from
$208
per night

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Location

Harmonising contemporary design with age-old Moorish craftsmanship, this smart, six-floor city-centre hotel is located in the upmarket Hivernage neighbourhood, a kilometre from the medina and souks. Show more

Property amenities

Luxuriate in the state of the art spa and chose between international or Moroccan flavours in two fine restaurants; a panoramic terrace offers views over Agdal Gardens and the Atlas Mountains.

Guestrooms

Characterised by a union of contemporary and Moorish influences, the individually designed guestrooms all open on to balconies and include minibars, cable TV and Internet connections. Hide

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/22/2013. The check-out date cannot be after 06/22/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.

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Discounts may be offered to children of certain ages.

Room type

Standard Double


		1 double bed or 2 twin beds. Balcony. Desk. In-room safe. Wired high-speed Internet access (complimentary). Flat-panel television. Cable television service. Satellite television service. DVD player. Direct-dial phone. CD player. Minibar. Bidet. Bathrobes. Slippers. Handheld showerhead. Hair dryer. Complimentary newspaper. Blackout drapes/curtains. Iron/ironing board (on request). Air conditioning. Window opens. Smoking permitted. Housekeeping.

Deluxe Room with Hammam - Koutoubia view


		Two twin beds. Contemporary Moorish decor incorporating warm Mediterranean earth tones, traditional materials and modern furnishings. Balcony. Flat-screen television with satellite channels, CD player, DVD player (on request). Complimentary high-speed Internet access. Minibar. Bathroom with hair dryer and bathrobes.

Junior Suite with Jacuzzi or Menzah


		Two twin beds. Contemporary Moorish decor incorporating warm Mediterranean earth tones, traditional materials and modern furnishings. Balcony. Flat-screen television with satellite channels, CD player, DVD player (on request). Complimentary high-speed Internet access. Minibar. Bathroom with hair dryer and bathrobes.

Deluxe Suite with Jacuzzi and Sauna - BB


		Two twin beds. Contemporary Moorish decor incorporating warm Mediterranean earth tones, traditional materials and modern furnishings. Balcony. Flat-screen television with satellite channels, CD player, DVD player (on request). Complimentary high-speed Internet access. Minibar. Bathroom with hair dryer and bathrobes.

Standard - Non Refundable


Balcony. Desk. In-room safe. Cable television service. Satellite television service. Direct-dial phone. CD player. Minibar. Handheld shower. Bidet. Bathrobes. Slippers. Hair dryer. Complimentary newspaper. Blackout drapes/curtains. Iron/ironing board (on request). Air conditioning. Window opens. Smoking permitted.

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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Small pets considered
Pets accepted
Small pets only
Check-in time starts at Noon
Check-out time is Noon

Mandatory Fees and Taxes

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
- A tax is imposed by the city: MAD 8.60 per person, per day
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Property Amenities

The Wellbeing Philosophy Spa and Fitness Centre offers state of the art equipment and decor. Among its attractions are a traditional hammam, essential oil baths, aromatherapy and massage treatments, a sports hall and gym, a sauna, hot tub and pool. Those who prefer relaxing with a drink can head to the contemporary Le Premium bar, and relax on the terrace, which has a panorama that takes in the Bab Jdid ramparts, Agdal Gardens and the snowy peaks of the Atlas Mountains.

Sauna
Bar/lounge
Total number of rooms - 85
Safe-deposit box at front desk
24-hour front desk
Audio-visual equipment
Babysitting or child care
Number of floors - 6
Air-conditioned public areas
Banquet facilities
Tennis on site
Beauty services
Business center
Business services
Coffee in lobby
Complimentary newspapers in lobby
Complimentary breakfast
Computer rental
Concierge desk
Multiple large conference rooms
Currency exchange
Doorman/doorwoman
Dry cleaning/laundry service
Elevator/lift
Express check-in
Express check-out
Fireplace in lobby
Fitness facilities
Full-service health spa
Gift shops or newsstand
Hair salon

Health club
Internet access - wireless
Laundry facilities
Limo or Town Car service available
Massage - spa treatment room(s)
Medical assistance available
Multiple small meeting rooms
Multilingual staff
Parking (free)
Secure parking
Valet parking
Patio
Poolside bar
Porter/bellhop
Restaurant(s) in hotel
Room service (24 hours)
Secretarial services
Security guard
Shoe shine
Shopping on site
Spa services on site
Steam room
Swimming pool - children's
Swimming pool - indoor
Swimming pool - outdoor
Television in lobby
Tour assistance
Umbrella
Wedding services
Wireless (high-speed) Internet access - complimentary

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Hivernage Hotel And Spa, Marrakech, Morocco, Property Amenities Exterior

Rooms

The Hivernage Hotel offers 85 air-conditioned guestrooms located on six floors, accessible by lift. Individually designed, all guestrooms feature contemporary Moorish decor incorporating warm Mediterranean earth tones, traditional materials and modern furnishings. Amenities include minibars, flatscreen televisions with satellite channels, DVD players (on request), and complimentary high-speed Internet connections.

Room Amenities

High-speed Internet access
CD player
Balcony
Complimentary newspaper
Air conditioning
Blackout drapes/curtains
Internet access (complimentary)
Direct-dial phone
Minibar
Wake-up calls
Daily housekeeping
Bathrobes
Hair dryer
In-room massage available

Sewing kit
Slippers
Bidet
Extra towels/bedding in room
Handheld showerhead
Satellite television service
Cable television service
Electronic/magnetic keys
In-room safe
Iron/ironing board (on request)
Desk
Window opens
Smoking permitted

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Dining

Guests of Hivernage Hotel enjoy a complimentary hot buffet breakfast each morning.

La Table du Marche Restaurant - Incorporating warm mauve and rose-hued contemporary decor with velvet-covered seating alongside traditional Moroccan touches, this restaurant specialises in fine international cuisine. Also features a semi-open veranda and a shop specialising in pastries and traditionally baked products.

La Table Orientale Restaurant - Offering Moroccan cuisine with an ambience that fuses characteristic regional styles with contemporary western design.

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Hivernage Hotel And Spa, Marrakech, Morocco, Dining Restaurant

Recreation

Golfers are well served by three nearby courses: Royal Golf, Amelkis Golf and Palmeraie Golf.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Golfing nearby
Golf - driving range nearby
Mountain biking nearby
Horse riding/rental nearby

Aerobics on site
Bicycle rentals on site
Scooter/moped rentals on site
Yoga classes/instruction on site

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Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hivernage Hotel And Spa

3.8

out of 5

avg. guest rating

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Showing 1 - 10 results (of 10)

A Traveler from Italy

3.0

out of 5

“Rooms too noisy and worst wireless connection ever.”

We´ve stayed at Hivernage from 26.11 to 02.12 and were not impressed about general hotel services. We were on the 5th floor and could hear the guests in room 604 walk on heals and each time they´d drop things on the floor; this went on almost every night. The sound isolation system is poor. The wireless system was the worst ever. It went from very poor to idle. At first the reception said it was a one day problem, but it never got fixed. The staff despite being friendly were at times messed up and services would at times take very long (toilet paper missing in the room; city maps at reception; plates at breakfast, etc...). We wondered whether the hotel should be a 5 star. It is a good 4 star hotel, but not more than that. Location was very good and the spa services were very good. The restaurante La Table du Marche is very good. However, you can enjoy that, the spa and the good location staying in another nearby hotel for the same or similar room rate, but better overall services.

Area recommendations

Stay near La Koutoubia, which is near the area called Hivernage, if you do not want to stay in the Medina. It is just a few meters away. In the souk there are great cafes to sit and get delighted with the sounds, the people and different (spicy) smells the souk offers. Take the tour to the Menara gardens and the "marrakesh romantique" tour, the latter in the afternoon for the sunset. We loved it.

A Traveler from Toronto

5.0

out of 5

“Gorgeous, great spa”

We really enjoyed our stay at the Hotel Hivernage and Spa. Close enough to the medina, great staff in the pool/bar/spa. Highly recommended---although don't ask for change (or anything else) at the front desk.

A Traveler from Pennsylvania

1.0

out of 5

“NO running water; ANTS all over the floor”

During our second night there, we noticed an ARMY OF ANTS crawling around the floor near the bed. We spent 30 minutes trying to "remove" them. We contacted the front desk about this issue, but they did nothing about it. Also during that night, we realized there was NO RUNNING WATER. We thought it would only last a couple of hours, but no, it lasted until the next morning at checkout. With the 100 degree heat, it would've been nice to enjoy a shower of two. We complained during checkout the next moring, but the staff was not at all concerned. They said that nothing could be done because only the manager would have the ability to address the issue. They lied and told me the manager was not on site. After a few more minutes of haggling, the manager mysteriously appeared. Unfortunately, he was even more lackadaisical than his staff. He told me that notices had been handed out in advance warning guests of the situation. NO - we did not receive any such notice! He then said that the water had since been turned on. Unfortunately that didn't help us, considering we were already checking out and about to miss our flight! The Hivernage staff does not excel in customer service. I couldn't believe that we didn't have access to running water. However, I was more disappointed with the way the hotel staff mishandled the matter. I am very disappointed and would not recommend this hotel to anyone. You would have finer amenitities in a Medina riad for a fraction of the price.

A Traveler from calgary, Canada

4.0

out of 5

“Rooms were good, staff friendly, food was so so”

The hotel rooms were great in a good location, I just would not eat in the hotel

Sondes B from Tunis,TN

5.0

out of 5

“Will definately go back”

You are in heaven in this hotel, if you can succeed to avoid staff indiscretion in the SPA (asking personal questions). it is part of the culture. The service is excellent and very fast.

Traveler's tip

I recommend that you take advantage of your day, nightlife is for those who look for trouble; you can spend the day traveling around Marrakech, trying restaurants, Souks...

Robert S from Iowa

5.0

out of 5

“An oasis in Maroc”

The Hotel Hivernage has the most helpful staff I have ever experienced. the front desk helped me contact local tourist services, change my flights and secure reservations. The breakfast buffet was very good and the pool service and food were quite pleasing. My room was large, well furnished with a balcony overlooking the Medina.

alex v from pasadena ca

1.0

out of 5

“very pleasant stay. outstanding staff”

excellent

Traveler's tip

very conveniant for visiting medina

A Traveler from Egypt

4.0

out of 5

“Good experience in Hevirnage Hotel”

The hotel is small but very good. It's very close to the Madena (the old city) but ask for the direction before you move. The rooms are very clean and the staff is very helpful. The Spa was not very good, heated swimming pool was not warm enough; the Hamam was very hot so I can not stay for more than 10 min. the massage was very poor, Spa services are very expensive compare to other Spa from all over the world. The overall experience was very good, I recommend this hotel for all travelers, you will enjoy Marrakech through this hotel.

A Traveler from Sudan

4.0

out of 5

“Nice to stay”

The location was good within the walking distnce to Medina. Although the receptionists were not kind enough, house keepers and concierges were nice and helpful. The hotel equipmnt such as bedside lights and a hair drier were not working probably due to poor maintennce. However, cleanlnss concerned, it is fine. As for the spa, it was a bit confusing without any good instructions on where to wait and go. The restaurant was excellent. Overall, I was quite satisfied.

Traveler's tip

If you are a French speaker, it would be better. Most of the guiding tours had rich French explanation but not Enlish.

Joel G from Orlando, FL

5.0

out of 5

“Luxurious and Comfortable”

Great location, wonderful staff, and great accomodations. My only complaint is that the bed was a little worn and that they dont have individual room air conditioning (meaning if the whole hotel has the heater on, you cannot get your room to have cool air come in). I would definitely stay here again as the breakfast was excellent (it is a MUST to buy the breakfast included package) and it was only a short taxi drive to all the major sites.

Traveler's tip

The excursion to Essaouira is not worth it, as the port and beach are very average. However, the Berber trail excursion is well worth it! Also, do not hire a guide to show you around the city! You're best bet is to hire a very friendly and honest taxi driver and hire him for the day(s). Plus, since they don't make commissions, they will take you to the truly less expensive shops.

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Nearby Points of Interest

Bab El Djedid - 0.5 km / 0.3 mi
Palais des Congres - 0.9 km / 0.5 mi
Koutoubia Minaret - 1 km / 0.6 mi
Majorelle Garden - 1.2 km / 0.7 mi
Djemaa el Fna - 1.4 km / 0.9 mi
Souk Smarine - 1.4 km / 0.9 mi
Mouassine Mosque - 1.5 km / 0.9 mi
Kasbah Mosque - 1.6 km / 1 mi
Saadian Tombs - 1.6 km / 1 mi
Rahba Kedima - 1.7 km / 1 mi
Criee Berbere - 1.7 km / 1 mi
Almoravid Koubba - 1.8 km / 1.1 mi
Ben Youssef Mosque - 1.8 km / 1.1 mi
El Badi Palace - 1.8 km / 1.1 mi
Palais El Bahia - 1.8 km / 1.1 mi

The preferred airport for Hivernage Hotel And Spa is Marrakech (RAK-Menara) - 3.1 km / 1.9 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

Marrakech, Morocco (RAK-Menara)

Area:

Hivernage, Marrakech, Morocco: Near central Marrakech, the Hivernage section of the city is the site where many luxury villas were built during the French protectorate. Also in the area are the Menara Gardens, surrounding a large man-made lake and popular with both locals and visitors. The gardens feature several orchards of palm, olive, and fruit trees and offer an oasis from Morocco's desert heat.

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