Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
2.2 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby University prof from Kingston ON
Nice but isolated from the cityPosted Feb 21, 2013
Pros: The breakfasts were always wonderful. Anything you wanted. Get the room-with-breakfast option.
Cons: There was nowhere nearby to buy groceries. The only way to get bottled water was to buy it with a meal at one of the hotel restaurants.
Location: Located in a relatively remote area, isolated from all the things you might like to see in the city. If you only want to golf, it is ok.
The hotel is located on the northeast fringe of Marrakech close to a golf course. It is relatively isolated from the rest of the city. It has a number of restaurants associated with it that are all quite nice but there is nowhere within walking distance to buy water or groceries. I felt a bit trapped by the geographical arrangement. A decision to go into the medina required taking the hotel shuttle and a substantial time commitment. A hotel closer to the centre of town would have been better for walking to the sights from the hotel. If you have a rental car, these concerns may be mitigated. My own sense of it is that the resort experience can be had anywhere if you want to pay the money. If you want to see the city, stay in the city.
for Everyoneby Emeka from Lagos, Nigeria
Good hotel...butPosted Jan 2, 2013
The reason I have rated the hotel poorly on service is that after we made our bookings the hotel tried to unilaterally move us to another property because they were planning to have a new year party for 4 days. This is despite assurances that we were ok with the arrangement via Expedia. We felt this was in poor taste and got the hotel stay off on a poor note. Other than than the rather epileptic wifi service in the room, the rest of the stay was excellent.
for Everyoneby A verified traveler
Great hotelPosted Aug 7, 2012
Pros: Friendly staff & beautiful kept hotel
Location: Short shuttle or taxi ride to city centre
Great hotel friendly staff clean only improvement could be food as gets a bit samey however Ramadam so main restaurant closed so this should reopen after.
by A verified traveler
Staff disappointingPosted Jun 8, 2012
Hotel, room and pool gorgeous. Unfortunately the staff was very unfriendly and the shuttle service to Marrakech town very disappointing. We had the feeling that tourists are not very welcome although they are somewhat dependent on them. Not a 5* experience at all!
Recommendedby A verified traveler from Lagos, Nigeria
Hotel du GolfPosted Nov 1, 2011 on Hotels.com
Staff were very friendly and eager to assist in spite of the language barrier as most do not speak English. Very prompt service. Concierge was able to arrange a good driver to take me to tour Marrakesh. Good food at the resturant as well. Lovely and welcoming ambiance at the reception. However the tv in my room was epileptic and limited news channels. I had no access to CNN.