Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
68% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Connor from Madrid, Spain

Good location for a good price

Posted Feb 24, 2014
The hotel itself was great, though there was one big mix up that caused quite a struggle for our stay. Expedia booked our rooms through another booking agency, and doesn't work directly through Hotel Mont Gueliz, so upon our arrival to the hotel our reservations were not listed in the Hotel's computer. They needed a rather large deposit for our first night's stay since they had no proof of our reservation (my confirmation email through Expedia wasn't enough for them) Expedia needs to find a way to work directly with this hotel so mix ups like this don't happen.
2 out of 5
Recommended
by María from Iceland

uhmmmm

Posted Jan 11, 2014 on Hotels.com
Everything was fine except the internet connection. I stayed at Mont Gueliz for five nights and i could never enter the internet. Even thougt it said on hotels.com (before booking) that it was part of the package. For me it means i didn´t get what i paid for. And i had to spend time and money elsewhere to enter the internet.
2 out of 5
by A verified traveler

Poor

Posted Nov 28, 2013
Very average. Unfriendly. Breakfast poor. No bar. Pool shut. Very basic. Wont stay again.
1 out of 5
by Mina from l

Not nice un recommendable

Posted Nov 10, 2013
One room I booked no record we waited over an hour in d loby receptionist can't speak English, toilet not flushing only one toilet paper in a four shared room, we have to ask each day , it's a bad experience for us . Unrecommendable hotel....
2 out of 5
Recommended
by A verified traveler

Building site next door & door noise

Posted Nov 4, 2013 on Hotels.com
There was a building site next to the hotel building and so noise during the day. In the evening, I could hear doors closing in other rooms on different floors - got woken up a few times every night I was there. The location was on the moan road but quite far away from the attractions.
4 out of 5
Recommended
by Assad from uk

nice

Posted Oct 26, 2013 on Hotels.com
nice clean and good price
3 out of 5
by mhammed

nice location, but...

Posted Sep 4, 2013
desk staff was very rude to guests using embarrassing comments to wait in line, not even a hello or welcome. I paid for one room two double beds for 4, but desk staff was insisting i have reservation for two single beds for 2. luckily i had my IPad with me to access my reservation and prove it. the employee didn't care about what I think or said. all towels and bed sheets were wet when delivered. no parking at the hotel, and the staff refused to make suggestion to where to park citing responsibility issues.
1 out of 5
by A verified traveler

Blew my expectation

Posted Aug 29, 2013
Will not clean room on time even after requesting for it, and hen they do they bring wet towels or beddings.
4 out of 5
Recommended
for Everyone
by hussien from London, UK

a comfortable experience

Posted Aug 10, 2013
Pros: Rooms where always looked after
Cons: WiFi only in reception and also no fridge in room
The hotel was always cleaned and looked after, the staff were always present when needed. The location was also good.
3 out of 5
by Humberto

Smoke Odor

Posted Jun 29, 2013
Cons: It's not a 100 percent clean because you can smell that someone smoke in the rooms. There is not internet in the rooms. The pool is really small.
Location: It's close to some restaurants and famous garden.
The area is close to a nice garden but has to improve the cleanliness and channels are only in French and Arabic. No English channels :(