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Reviews of Riad Al Jazira

4 out of 5
Riad Al Jazira
07 derb Myara Sidi Ben Slimane, Marrakech, Marrakech-Safi

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 56 reviews" "
Rating 8 - Good. 15 out of 56 reviews" "
Rating 6 - Okay. 4 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 3 out of 56 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in the Heart of Marrakech
My friends and I had an amazing stay. From our pickup at the airport to on site spa services to amazing breakfast I can't recommend this location more. Thank you to the amazing staff for your wonderful restaurant recommendation and help navigating the city.
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveler

Liked: Cleanliness
Looks great but so so
This hotel is really decorated beautifully but was not my favorite riad we stayed at as some of the staff was not that helpful/welcoming. However, there were a few members who were far more helpful, really depended on who you dealt with. I also thought the area around the riad was a bit more dodgy than other areas we stayed in. If I were a female traveling alone I would recommend other areas. The rooms were nice and had air con which was nice. The breakfast was also great!
Stayed 2 nights in Dec 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Alexander

Liked: Staff & service
just okay
3 stars at best. We just stayed here for 2 nights and the hotel left a lot to be desired. First off the WiFi connectivity is absolutely horrible unless you are standing by reception. We basically had no internet in our room and none in the roof top lounge area. Our room was right by the common area so it was very loud at night and in the morning. The doors are a joke and offer no privacy and sound proofing same goes with the windows. The location is good if you want to be in the old town and it's about a 20 minute walk to get to the new area. The staff are friendly and helpful. Note that you have to pay a local tax for each room night stay per person.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay - there was a great pool, and very helpful staff.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2018

10/10 Excellent

McCauley

Liked: Cleanliness, staff & service, property conditions & facilities
The property was perfectly located, have a great staff that was very attentive, and ownership bent over backwards to make the visit a pleasure. Will certainly recommend to anyone visiting Marrakesh for the first time or any returns there after.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
We had an amazing last night in Morocco here. Although hard to find, we were so happy with our stay! Abu was incredible at check in, giving us a tour and ensuring we were happy and comfortable. Breakfast was good compared to our other hotels - but sitting by the pool while we ate made it amazing.
Stayed 1 night in Oct 2018

8/10 Good

Jiayao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night to early morning shift service is the best!
I stayed here for 3 nights with my mom in the junior suite, it’s a lovely establishment. First and foremost, the front desk host for the evening/night/early morning is amazing! He checked us in and got all of our requests taken care of in a very timely manner and is always happy to help. For our early morning departure on the last day, he served us breakfast with very fast service, organized a taxi for a very reasonable price and moved all of our luggage to the taxi stan!! For this, I am giving a 5 Star for service! the day shift staff are ok. Medina is very chaotic but this part of the Medina is nice and quiet, other parts I say avoid staying. All the hustle and bustle does get too much! I think my experience here was good but not spetacular. The pool is great for cooling off. Value for money is good. We had a living room downstairs (no ac, so it can get hot), Private Stairs to bedroom (yes ac, but it’s hard to find a perfect temperature, directly over the bed so if you leave it on it’s too cold with the thin layer of cover, if you turn it off it’s too hot in summer) and bathroom and Terrace entry. There’s restoration, construction going on for some part of the roads that you have to pass by, it’s all muddy and dirty. (But that’s almost everywhere) Breakfast is nice and I’ll say give this a go if you want to experience a nice Medina riad experience.
Stayed 3 nights in Aug 2018

8/10 Good

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Riad! Everyone there are very friendly and helpful. Booking a transfer with the Riad is recommended, it’s not easy to find!
Stayed 4 nights in Jul 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad
The service was amazing. Any possible need we had they were more than willing to accommodate. The room was wonderful and the beautiful 17th century property was like taking a step into the history books. The only thing that could make it better is parking instructions.
Stayed 1 night in Jul 2018

8/10 Good

Max W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rid al Jazira
Very nice Riad in the old Médina. Friendly staff and clean nice Riad. Only thing is their recommendations are all for very pricey options, tours, resto’s etc. Best to just book tours and restos on your own.
Stayed 1 night in May 2018

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Really amazing hidden Riad. Hidden and tucked away but when you walk through the doors? WOAH is it beautiful.
Stayed 3 nights in May 2018

8/10 Good

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Pat, Weybridge UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A calm oasis in a hectic city
Initially we were given a room on the ground floor, and after requesting a change of rooms the staff couldn’t have been more accommodating and gracious as they moved us to a lovely room on the first floor. The night manager was so kind in recommending, accompanying and collecting us from our restaurant on two evenings and everyone was absolutely charming and friendly. The hotel has authentic and charming courtyards, although some greenery on the roof terrace would be nice.
Stayed 3 nights in Mar 2018

10/10 Excellent

George, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely Riad in the old twin.
The Riad is in a secluded part of the old town which gives a welcome break from the hustle of the surrounding area. Amazing food in Marrakech with plenty to see but you will be harassed.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Unique Stay
The contrast between exterior and interior is stark: a dark, low approach and a soaring, light interior. The staff is nice and able to arrange transportation transfers. The food service is surprisingly good, thus sparing me the hassle to negotiating the intimidating neighborhood by myself at night to seek dinner. My room was an interesting enclosed area next to one of the beautiful courtyards, comfortable bed, nice hot shower, good wifi. There were only slivers of windows, and the only way to really get light was to leave the massive, wooden doors open, with just a white curtain partition to the public space. Unfortunately for me, it is winter now and quite cold, so I could not really enjoy the courtyards or rooftop. The location is about 30 minute walk to the main square (not that pleasant for a solo tourist due to aggressive locals).
Stayed 2 nights in Jan 2018

10/10 Excellent

Michelle , Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Riad
Lovely riad! We were so happy with our experience and wished we could have stayed longer. We are so happy to have had the chance to discover Riad Al Jazira and hope to be able to return soon. We will happily recommend this riad to our friends and family.
Stayed 3 nights in Nov 2017

10/10 Excellent

Michelle, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wish We could stay longer
Wonderful atmosphere with lovely staff. Food was amazing and the rooms are elegantly decorated with true Moroccan spice. We adored it!
Stayed 1 night in Nov 2017

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous in Marrakesh !
The staff at this wonderful riad can not do enough to ensure that your stay is comfortable. Their attention to detail and hospitality is evident from the moment you enter the beautiful surroundings. Breakfast in the lovely pool area is plentiful and delicious. The room is serene. Beds are comfortable. Anything you need to fulfill your sightseeing goals of the area can be provided. I hated to leave and would love to return.
Stayed 4 nights in Oct 2017

10/10 Excellent

Bill, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Tucked away in the Northern medina this raid deserves to be sought out. Tranquil and understated, the staff are attentive without being intrusive. We stayed in and ordered from the menu on the first night - delicious and authentic! Directions to various sights, bars and restruants and recommendations all excellent. We also had an in house hamman which at the end of a hot day in the souks was a great way to unwind and recharge. 10/10
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven in the medina
An amazing first stay in Morrocco! Definitely recommend this Riad.

10/10 Excellent

Lisa T, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem.
This Riad was beautiful. The rooms were lovely and clean and the staff was incredibly accommodating. The breakfast that was included was delicious! It would be hard to find if we didn't have a driver pick up at the airport but once we figured out where it was we were good to go! I would definitely return should we visit Marrakesh again.

10/10 Excellent

Jim & Georgina, London, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Super place to stay - classic building set around courtyards and pool. Great roof terrace. The place was absolutely spotless but the best aspect was the staff. They were helpful and polite. Everything was possible and nothing too much trouble. A 15 minute stroll to the main square once we had worked out how to get around - definitely advise you to get the hotel to send a car to meet you at the airport on arrival.

8/10 Good

Verified traveler

Liked: Staff & service
Hotel in the middle of the medina
This hotel is located in the middle of the medina. A taxi will take you to a gate of the medina where you will find a boy/man ready to show you how to get to the hotel as the medina is laberinth and there is no possible way you can get there with a map. I guess you can contact the hotel ahead of time or from the airport/train station and asked them to met you at the taxi drop off point. The hotel is a beautiful house adapted as a hotel. Decorated with lamps, launch chairs. Has a small swiming pool more for cooling down than to swim. The staff was cordious and help ful. Our room was small but adequate.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in a perfect location
We ventured to Marrakech for long weekend in October and our stay at the Riad Al Jazira made a welcome retreat from the hustle and bustle of the souks and the Djeema El Fina. The staff were all pleasant and we were well looked after by Harrid. Breakfast was complimentary and I well recommend filling up on the pancakes, bread and jams, house-made yogurt, eggs and fresh OJ whilst sat on the roof terrace before heading out to shop in the Souks. Booking a car transfer via the hotel is highly recommended - it worked out around 150dirhams each way (£10ish) and you are met at the drop off point near to the Riad (as far as the car can go) by staff from the Riad who will guide you through the maze to the Riad. Trust me, it will save you all the hassle of trying to do it yourself. Our room was small but perfect as all we wanted was a base, the hotel provided towels and a hairdryer and the room came with a safe. The room was cleaned daily and had AC!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful riad
This was the nicest Riad we stayed in on our vacation. It was very well lite and airy, and quite. We had a delightful breakfast every day. The room was beautiful and clean with crisp white linens and a puffy comforter. The only draw back was that it was difficult to find. Every taxi driver had a difficult time locating it.

10/10 Excellent

Karen, Maidenhead, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit of Luxury
Really friendly and helpful staff. The hotel was an oasis of luxurious calm, a real surprise and a contrast to the busy alleyways outside.The alleyway to the Riad was very narrow and low which was a little disconcerting at first (as I was travelling just with my 11 year old daughter and worried about safety at night) but you soon get used to the location). We did actually get hassled outside the riad one night, by a young boy, for not tipping enough...(I only had about 3 Euros worth of local currency in my pocket). He had volunteered to show us the way back from where a taxi had dropped us close by but as with all the streets of the area it is difficult to navigate if you are new to the city. Breakfasts were wonderful beside the tranquil pool. The massage and gommage offered at the hotel were a treat too.

10/10 Excellent

HTay, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a great place
Just a great hotel. Completely relaxing, great service, beautiful rooms, and good location. Felt completely at home at all times, maybe a little difficult to find, but its by a mosque and a school which means the nearby alleys are full of kids playing and helpful people.

10/10 Excellent

Steve, Salisbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful!
A thoroughly enjoyable experience. The Riad was beautiful and really peacefull. The staff were excellent and nothing was a trouble. Breakfast was superb with a wide range of local products. We felt really at home throughout our stay

8/10 Good

Bernard, Mobile, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
only 1 small flaw
Everything was nice, just one small flaw: the second hand smoke from other guests smoking right outside our room's window. It would be nice if the hotel restricted smokers to a particular area to prevent this very annoying problem.

10/10 Excellent

Nelson, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moroccan Oasis
This Riad is an oasis in Marrakech's medina. The rooms are phenomenal, no two are alike yet all are new, beautiful, spacious, and stylish while being undoubtedly Moroccan. The courtyards and rooftop are gorgeous, the food (breakfasts and one dinner), taken in any of the courtyards or on the roof, was delicious, and the staff was extremely gracious and helpful (can't stress that enough). The only drawback is it's difficult to find the first time so coordinate a pickup with the riad so they can show you the way (we spent 45 mins trying to find the place trekking through the medina). Aside from that, it's in the north end of the medina so be prepared to walk about 20 mins through the medina to get to the main square, if you don't get sidetracked in the souks --- but that's what visiting the medina is all about. Overall, phenomenal value for the money and highly recommend it (but away from the ice if you catch my drift). There were seven of us in our group, we rented three rooms, and we all came away extremely satisfied -- it's still hard to envision a place like this in the middle of the medina.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle experience
Les points positifs c’est la gentillesse du personnel, la qualité de la literie , de la décoration traditionnelle, et du petit déjeuner ! Le seul point «  négatif » c’est le long chemin pendant 5 minutes à faire à pied dans des petites ruelles qui sont pas très hospitalières ! Sinon RAS 💕
Stayed 4 nights in Sep 2022

10/10 Excellent

Gonçalo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Inglese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique Riad Al Jazira!!
Ce riad est absolument magnifique! Je le recommande à tout le monde sans aucune hésitation. Le personnel fut adorable et efficace. J'ai voyagé avec une amie à moi, nous étions donc deux filles seules au Maroc, ce qui n'est pas vraiment recommandé. Et ils ont pris soin de nous jusqu'à la dernière minute. Un jeune homme du Riad nous a même accompagné jusqu'à notre taxi le dernier jour. Service impeccable, propreté irréprochable et accueil parfait! Sans oublier que le lieu est très beau avec une piscine agréable, voire même indispensable en été ;) .
Stayed 3 nights in Aug 2019

10/10 Excellent

Julie, Dijon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un vrai havre de paix au cœur de la médina. Très bel établissement, étonnement spacieux pour un riad : 4 patios, une piscine et une très grande terrasse ! Mais un peu déçue de la taille de la chambre Supérieure qui était plutôt comme la chambre Standard des photos... Personnel adorable, petits déjeuners délicieux, lieu reposant, très bon rapport qualité/prix ... je n’hésiterai pas à revenir ! Coup de cœur !
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était notre 4ème séjour à Al Jazira et, encore une fois ce fût un super moment .Ce qui est unique à Al Jazira ,c'est cette atmosphère particulière : un doux mélange de plénitude, de sérénité et de nonchalance Marocaine . Un grand merci à toute l'équipe qui est toujours disponible et souriante .Un salut partculier à Abou ,pour sa bonne humeur tous les matins et un service irréprochable
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ci si perde nella medina
Bella struttura, purtroppo difficile da trovarla all'interno della medina, personale lento, buona la colazione
Stayed 2 nights in Dec 2018

8/10 Good

Olof

Liked: Cleanliness, property conditions & facilities, room comfort
Vi var 6 vuxna i var sitt rum. Genom nöjda med frösha spännande rum. Hörlig takterrass Mycket märklig entré till riad , var tvungen att huka sig pga lågt tak. Men väl inne fräscht och stora ytor. Inte att rekommendera för rullstols bundna.
Stayed 7 nights in Nov 2018

10/10 Excellent

Jean, Nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ce fut notre deuxième séjour à Al Jazira et nous ne pouvons que confirmer notre ressenti de l'année dernière : un sans faute. Tout était parfait pour nous ; de la chambre spacieuse , lumineuse, délicatement raffinée , à la qualité de l'accueil , la gentillesse du personnel , le calme délicieusement bercé par un fond de musique Arrabo-Andalouse au bord de la rafraichissante petite piscine. Sans oublier l'emplacement idéal proche du quartier Riad Larouss et Sidi Ben Slimane. Une mention spéciale pour le sourire d'Ali et la douce gentillesse de Malika. Nous reviendrons sûrement.
Stayed 5 nights in Jun 2018

8/10 Good

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt gemt inden i Suk i Marrakech ligger det smukke Riad.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad aus TausendUndEinerNacht
Das Riad Al Jazira ist ein echter Traum: Eine wunderbare Mischung aus alt und neu, Tradition und Moderne. Der Innenarchitekt hat sich viel Mühe gegeben, dass alles ruhig und ausgeglichen aussieht. Und so sind auch die Mitarbeiter: Stets freundlich und hilfsbereit, um die Gäste bemüht, zuvorkommend und immer für ein gutes Gespräch zu haben. Der Frühstücksraum am Pool ist ein Traum, in so einer Kulisse frühstückt man selten. In diesem Riad kann man sich entspannen in den ruhigen Zimmern, auf der Terrasse, im Hamam oder am Pool. Selbst die Gäste verhalten sich ruhig und laufen auf leisen Sohlen durch das kleine Paradies im Norden der Medina von Marrakesch. Das Riad ist eine Oase nach dem Souk und den vielen Attraktionen, die Marrakesch zu bieten hat. Von mir bekommt dieses Riad mit seinen Menschen eine exzellente Note.
Stayed 6 nights in May 2017

8/10 Good

jean, Nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L 'âme du Maroc
Notre séjour a été une totale réussite grâce en partie à la qualité du Riad Al Jazira. Ce riad est apaisant, lumineux, d ' une élégante simplicité ,avec un personnel efficace, chaleureux et discret. On se sent chez soi en quelques minutes.

8/10 Good

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel mais environs peu rassurants
Accueil super, personnel très gentil et souriant. Emplacement du Riad très moyen ce qui est dommage.

10/10 Excellent

Ala, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Un séjour de 5 nuits avec enfant, proximité de a Medina, accueil du staff et propreté très bien !

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never got the chance to test the Riad.
We ordered this Riad because it had a pool to relax in. Suprisingly we never got the chance to swim in the pool. The manager explained that there where a double booking because of hotel.com poorly booking system and that there where no vacant rooms. They of course offered us a room in another Riad that was of lower standard. Felt like a scam and we will never choose to live in any of Marrakech-Riads hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liebevolles Riad sehr zentral
Das Riad dar Sara ist herzlich geführt und bietet ein hervorragendes Frühstück.

10/10 Excellent

Francoise, sartrouville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe riad au fond de la Médina
Magnifique riad caché tout au fond de la Médina. Accueil charmant et compétent (avec mini leçon d'arabe en complément). Petits déjeuners délicieux servis dans un des patios. Nous avons dîné un soir sur place : excellent également. Et un authentique suivi d'un massage, dans le riad également. Seul petite difficulté : le retrouver le soir au milieu d'un invraisemblable dédale de ruelles. Sans GPS nous y serions peut-être encore !!!!