Interior
Check availability

Reviews of Riad Dar al Kounouz

3 out of 5
Riad Dar al Kounouz
54, Derb Snane, Mouassine, Marrakech

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 33 reviews" "
Rating 8 - Good. 7 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Dar al Kounouz
Riad Dar al Kounouz is a beautiful building, tucked away in a quiet place within a few minutes of the medina. It is relaxing with kind, thoughtful, friendly people. Lovely roof garden too.
Stayed 3 nights in Oct 2019
Response from Dominique on Oct 19, 2019
Thank you for this friendly message. I'm glad you enjoyed your stay in our place. I hope we will see you soon again at Riad Dar al Kounouz. Warm regards Dar al Kounouz team.

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitality!!
Beautiful traditional Riad. Ultra convenient location. Warm and welcoming staff. Well done!
Stayed 2 nights in Apr 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely stay
Absolutely gorgeous riad in the heart of Marrakech. The rooms were large and elegant and the service was great. Would definitely stay here again.
Stayed 1 night in Apr 2019

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay
I was traveling in Morocco alone, and I had some difficulties in my travel. First I got my leg injury on the day before I arrived at Marrakech, and second my credit card had connection problem between the bank in my country. (couldn’t withdraw money!) The staff in this riad were very nice, one talked to the other guests to solve the credit card problem, and the other guy made a light meal for me. Both guys took care of my leg. Finally the card turned out to be available in Restaurants and souvenior shops, so I did not starve, and made to go back to my country. I really appreciate these guys, and I definetely recommend this riad when you travel in Marrakech. The room was nice and Jamaa el Fna and Koutoubia mosque are walking distance.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Riad has a lot of character, is clean, offers great personal service and is located close to the main square in the Medina (the older part of Marrakech, which I think is where most visitors would spend their time). I recommend it if you like a comfortable, clean hotel with great local flavor. It is located at the end of several long alleyways off of another narrow street, and it would be very hard to find the first time on your own. It is not directly accessible by taxi, which is common in the Medina part of town. I highly recommend that you ask the Riad staff to arrange for a driver to pick you up at the airport, and they will also arrange for a porter to meet your taxi and bring you and your bags to the Riad. The Medina part of town is old and looks pretty scary when you first arrive, but seemed safe after we walked around and is full of character. I suggest asking the Riad staff to arrange for a guide to take you around the Medina area your first day - a half day is around $50 and is well worth it - the guide will bring you to some nice shops too, but there is no obligation to buy. If you are an adventurous traveler, you will enjoy this Riad experience. If you like to stay at five star hotels, this is not for you (and you should probably stay in the newer part of Marrakech).
Response from Dominique on Apr 17, 2018
Thank you for this nice comments. We hope to see you again soon. Dominique & Zakaria

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, exceptional service. Would stay here every time I visit Marrakesh. The only thing is it's tricky to find but the staff is very helpful (providing maps, walking me to the taxi pickup, etc)
Stayed 1 night in Jan 2018
Response from Zak on Feb 6, 2018
Thank you I hope we will see you again at Riad Dar al Kounouz

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great experience with friendly staff, nice WiFi in the common areas, excellent dinner and music.
Stayed 1 night in Dec 2017
Response from Zakaria on Feb 6, 2018
Thank you for those nice wordshank you I hope we will see you again at Riad Dar al Kounouz

10/10 Excellent

Ben, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room with warm and sincere staff
When I first walked in, I was amazed by the open courtyard with ornate columns and palm trees. A water fountain in the middle really gives the feel of an oasis in the desert . Birds were flying about high in the trees and I was served a mint tea with biscuits to get a chance to relax before seeing my room. There is also a rooftop garden that was a great place to sit on a couch and read, quiet above the chaos of the streets. Everyone I met at the riad was incredibly friendly and helpful and you can really tell they truly care about the guests. My room was well-appointed with interesting paintings, furniture and antiques. It was very comfortable with a lot of personal touches and ornate carvings. The morning breakfasts were excellent and I loved the room they are served in. I can't recommend this place enough. I guarantee you will be happy here. If you are worried about finding it, don't be...that's part of the fun. However, if you really don't like exploring (why are you going to Marrakesh?) use google maps to search for this address: "Mouassine, 54 Derb Snane, Marrakesh, Marrakesh-Tensift-El Haouz, Morocco". Once you're close and have found Derb Snane (look for the mustache-like graffiti or small metal sign), just follow the map attached. You'll be able to walk right to it.
Quiet tea in the courtyard
Map of the final approach

10/10 Excellent

Ali, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dar al Kounouz a beautiful haven
Zac and the staff at Riad Dar al Kounouz were fantastic. They were always more than happy to help with questions or requests. We had never been to Marrakech before and only speak english, but Zac answered all of our questions about Marocco and the neighborhood. From the rooftop you can hear the calls to prayer from surrounding mosques - a magical and exotic experience. The riad itself is beautifully set out, superbly clean and peaceful. An amazing display of Maroccan craftsmanship and a haven within the crazy bustle of the Marrakech markets. The Riad will be difficult to find on your own - hire one of the handy barrow men to take you there.

8/10 Good

John, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Riad
While this Riad is difficult to find (even if you're right outside), the reward is great once you do get inside. Upon arrival, you are immediately served steaming host mint tea and biscuits in the open-air courtyard. It is one of the most charming and quaint places I've ever stayed. Don't forget to visit the patio on the roof! The breakfast was better than most hotel "continental breakfasts", with more than enough to eat. The staff could not be more helpful and friendly, even getting up at 5:00AM to carry our bags down and see us off.

10/10 Excellent

James, Cypress, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad
Excellent riad, close to square, helpful owners, free tea and cookies whenever we returned, and delicious breakfast. we requested eggs and the owner went out to get them. They went out of their way to make us feel at home.

6/10 Okay

Gary&Ing, Sydney

Liked: Cleanliness, room comfort
Gary&Ing
Having stayed in Marrakech some time ago at another Riad, I've benchmarked against that memory and location. The staff here are friendly, however a couple of items left me a not let down: not being at the Riad and having to waiting outside in the heat for 25mins; happened a 2nd time but only for 1min as the guy was out getting breakfast and we had a quicker than normal dinner. Surprised no TV, but same as several years ago. In hindsight I would hv choose. A Raid 3-4mjns closer to the main square; might not sound a lot but I think it can count for those trips back thru the day.

10/10 Excellent

zakir, leicester uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
We were a family of six and booked the jade suit..it was ideal for our family..the rooms are well decorated and spacious.and well located near jame al finah square.the staff yusuf and zakaria i cant praise them enough..they went out if there way to make ourvstay wondrrful.

10/10 Excellent

Margrit&John, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful cooking
We were made to feel very welcome; the service and Jemina's cooking were outstanding. The riad is beautifully restored with a great roof terrace giving views over the city and the royal palace next door. Some rooms are a bit small but are designed with great care. The route to the riad might be a little off-putting for some travellers but the location in the medina is ideal for the souk's etc and they organise an efficient collection service. Highly recommended.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Most enjoyable. Friendly efficient staff, Excellent food.Slight complaint: our room was on ground floor facing on to an internal courtyard with no external windows. It smelt of unpleasantly of damp.

8/10 Good

brandee v, v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and Moroccan feel
Loved this little riad. Loved the decore and great location. Walking distance to everything. Staff was great especially yoseph. Had supper when we got in and it was amazing. The negatives are that it can be loud as windows and doors face courtyard and that if you go in winter it's cold. Furnsce didn't work in both rooms we had. Otherwise loved it.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful haven
Our stay in this riad was our best experience in Morocco. Guests are made to feel exceedingly welcome, and are quickly on first-name basis with all the staff, who go above and beyond. The owner, Dominique, is a very friendly French ex-pat who has seen the world, and the Zachariahs are happy to tell you about the culture of the country. They even went to the train station to buy and collect our tickets, and organised a cake for a birthday! The cook, whose name I missed, is extremely talented, and the cleaning lady very friendly. This place becomes a wonderful haven from the city, which can become overwhelming. It is in a quiet neighbourhood yet is very close to the markets. Moreover, the photos on the internet don't fully show how exquisite and detailed the renovation of the building is. The only sour note was the bag carrier / guide who collected us at the medina boundary, who aggressively demanded a 5 Euro tip once at the riad, when 5 Dirhams is generous. I must stress though that these guys don't work for the hotel. Just be sure to fix a price before setting off. Certainly, if we returned to Marrakech we would stay here again, and will recommend it to our friends.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Beautiful little Riad in the Heart of Marrakech. We found the staff to be charming, our room was fab - the Safran - and we enjoyed a great breakfast each morning. We had the Riad to ourselves and the staff couldn't have done any more for us

10/10 Excellent

joanne, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
friendly, clean, pretty hotel in the medina with a fountain in the middle and patio on the roof. very friendly and helpful staff. but also nonintrusive. close to the main square but on a side path, so quiet. we were worried about being very inexperienced travelers, with an 11 year old, in a country where we didn't speak the language or know the customs much at all, but they made us feel very much at home. great breakfasts too! we were very happy to have chosen it.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Dominique on Jun 13, 2019
Merci et j’espère vous revoir au Dar al Kounouz

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage, mitten im Zentrum. Sehr nette und hilfsbereites Personal
Stayed 3 nights in Mar 2019
Response from Dominique on Apr 30, 2019
Merci, en espérant vous revoir bientôt au riad Dar al Kounouz.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
empfehlenswert
orientalisches Flair im Atrium und Frühstücksraum freundliches, aufmerksames Personal zentrale ,aber etwas versteckte Lage
Stayed 1 night in Feb 2019
Response from Dominique on Mar 4, 2019
Thank you for this nice few words. Hope to see you again at Dar al Kounouz

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique riad à Marrakech
Séjour très agréable dans ce magnifique riad situé au cœur de la médina de Marrakech, à proximité des principaux sites touristiques (place Jemaa el-Fna, Koutoubia, souks, ...) tout peut se faire à pied. Le personnel est très accueillant et serviable, toujours présent pour donner de bons conseils (visites, restaurants, taxi, achats, ...). Un transfert depuis l'aéroport vers le riad est proposé à 15 euros. C'est plus cher que le taxi qui coûte environ 10 euros mais ça reste très raisonnable compte tenu qu'une personne nous aide ensuite à transporter les bagages et nous guide à travers le dédale des ruelles jusqu'au riad, et c'est plutôt rassurant qu'on vient pour la première fois dans cette ville. On est accueilli avec un thé à la menthe. Le riad dispose d'un hammam et d'une terrasse panoramique où l'on peut venir prendre le petit-déjeuner le matin. Un dîner marocain fait maison est également proposé à la demande au prix de 18 euros (entrée, plat et dessert). La chambre était très confortable, tout aussi bien décorée que le reste du riad.
Stayed 4 nights in Mar 2018
Response from Dominique on Mar 23, 2018
Merci pour ce gentil petit mot. En espérant vous revoir bientôt au Riad Dar al Konouz?

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
迷路の奥の最高のリヤド
タイルびっしりの内装は素晴らしく、室内の設備やアメニティも十分に満足できます。 路地の奥にあるので自力でたどり着くのは不可能に近いです。ただし、周囲のガイド気取りの子供たちに伝えれば連れて行ってくれます。
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
calme et gentillesse.
excellent
Stayed 5 nights in Jul 2017

10/10 Excellent

Larissa, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruhe-Oase mitten in der Stadt
Super schönes Riad mit nettem und hilfsbereitem Personal. Sobald man das Riad betritt, befindet man sich in einer anderen Welt und bekommt von dem Trubel der Stadt nichts mehr mit und kann sich im Innenhof auf einem Sofa bei frischem Minztee entspannen. Auf jeden Fall zu empfehlen

10/10 Excellent

Annelie, Gävle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet är lugnt och harmoniskt. Riadens rum är rena. Personalen är kunniga och trevliga. Frukosten är mycket bra.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de charme con patio interior bellísimo
Lugar cómodo, sin ruido. Atención excelente del personal, excelente acogida y cuidados con té a la menta y música de Bach.

10/10 Excellent

Helena, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket trevligt hotel med trevlig personal
Ett trevligt Riad med en familjär känsla. Mycket trevlig personal som verkligen ansträngde sig för att få oss att trivas. Nära det mesta men ändå tyst och lugnt.

10/10 Excellent

Julián, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnífica Experiencia
Se trata de un Riad muy bonito, próximo a la Plaza de Jama el Fnaa. Magnífica atención de Zachary y de todo el personal. Viajamos toda la familia (3 niños) y en todo momento nos sentimos como en casa. Siempre hubo una palabra amable y un buen consejo para organizar nuestro tiempo en la ciudad.

8/10 Good

Stefan, København

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venlig service
Et godt lille hotel i den gamle bydel. Som alle hoteller i den gamle bydel, dog lidt svært at finde. Betjeningen er venlig, imødekommende og personlig. Indretningen er berber inspireret og langt fra stilen med rene linjer og hvide væg flader som man ofte finder i nyere hoteller. Hvis du kan lide lokalkultur og skæve trædøre er det et godt valg.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Capodanno a Marrakech
personale qualificato e disponibile; ottima la colazione e buona ed abbondante la cena a prezzi contenuti.