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Reviews of Riad Elixir

3 out of 5
Riad Elixir
15 Rue Bounouala - Touala Sidi Ghanem, Marrakech

Reviews

8.2

Very Good

Rating 10 - Excellent. 34 out of 67 reviews" "
Rating 8 - Good. 19 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 6 out of 67 reviews" "
Rating 2 - Terrible. 4 out of 67 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Annabel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
lovely riad, quite simple but very accomodating :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad Elixir
We stayed for three nights here as a couple and felt so welcomed. The staff weee incredibly friendly and went out of the way to make sure we were comfortable. We cannot recommend this place enough and encourage anyone wanting a hotel to stay here for an authentic Moroccan experience. The room was spacious and clean upon arrival and cleaned daily. The shower was hot as well as powerful with basic toiletries provided.
Stayed 3 nights in Jan 2024

4/10 Poor

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
The Riad is situated down an alleyway, hard to find and in a rather rundown area. Khalid the manager was very hospitable and helpful. However the accomodation was basic, tired, and not the cleanest. At night trying to find your way back getting accosted by teenagers after your money to guide you. Even the tuktuk driver could not find it. We were booked in for 4 nights and left after 1.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host was amazing and welcomed us as if we were home. Great place to stay at!
Stayed 2 nights in Nov 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent, authentic stay. Our host was kind, and went out of his way to help us and show us the quickest routes and best restaurants. Beautiful roof terrace and the riad was breathtaking, breakfasts were very peaceful with birds around. We went to Lemoni for dinner one night on their recommendation and the food was excellent.
Stayed 3 nights in Apr 2023
Response from RiadElixir on Apr 6, 2023
Thank you for your stay and review.

10/10 Excellent

Hudheifa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this Riad was relaxed and chilled. I felt really safe. The host and cleaners were really friendly and nice. Nothing bad to say about this place.
Stayed 5 nights in Feb 2023
Response from RiadElixir on Mar 7, 2023
Thank you for your stay and comment.

10/10 Excellent

Sakhi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Khalid was very nice friendly rooms are nice and clean breakfast good. Location was so so over all excellent experience.
Response from RiadElixir on Feb 25, 2023
Thank you for your stay and nice feedbacks.

10/10 Excellent

E J

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Riad Elixir
We had a wonderful stay at Riad Elixir. The manager could not have been more helpful.
Stayed 2 nights in Feb 2023
Response from RiadElixir on Feb 25, 2023
Thank you for your stay and comment.

8/10 Good

Maryam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from RiadElixir on Jan 1, 2023
Thank you for your message, we hope to have the pleasure of welcoming you again in Marrakech.

6/10 Okay

Irma

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Hadid was very nice and serviceable. The property was very pretty.
Stayed 3 nights in Oct 2019

10/10 Excellent

Elizabeth

Traveled with family
Stayed 2 nights in Sep 2019

10/10 Excellent

Chris, London, UK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Riad Elixir: It was our home from home for 5 days and our base for exploring Marrakech and beyond. Don't expect modern luxury: some of the charm is in the old fixtures and fittings...but everything works! Our host Moha was excellent, arranging excursions for us within Marrakesh and out to the Atlas mountains. Be warned that, while we could lock our bedroom door from the inside, we couldn't lock it when we left. However, the door of the Riad is always locked, Moha is usually around and there are only 5 rooms so you quickly get to know everyone staying; it felt really safe. The Riad is within the Medina meaning that it is only accesible by foot. Taxies can drop you a couple of minutes walk away. We would recommend getting Moha to arrange a transfer for you, so you get taken to the door. It is about a 30-minute walk from the Riad to Djemaa el Fna depending on how lost you get wondering the Souks. We recommend using Google Maps for navigation or getting a taxi from the nearby Bab Taghzout, but be prepared to bargain hard! If you want comfortable, authentic accommodation within the Medina with a great host, go for Riad Elixir.
Stayed 5 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 1 night in Apr 2019

4/10 Poor

Shirley

Disliked: Cleanliness, property conditions & facilities, room comfort
Dissatisfied
This is not as it appears. It is open to the elements and noise from dogs and traffic and the mosque is going to be waking you at 6 and 6.30. They allow smoking at the breakfast table which is to all intents inside. This drifts into rooms as so enclosed. Breakfast is some triangles of bread with jam and butter. No fruit or choices. The kitchen is broken and dirty as are the showers and floors. It is hard to locate and you stand the chance of being harrarsed by local boys to escort you home at a cost of €s. Great if you are young and happy to slum it
Stayed 4 nights in Feb 2019

8/10 Good

alejandro

Liked: Staff & service, room comfort
tiny trouble but perfect response.
congratulations to moha and his wife for providing us with outstanding service. they were there 24/7 for us. we arrived late at night, served tea and a warm welcome. the room unfortunately was dusty and the shower backed up. we did bring this up the morning after and both issues were taken care of right away. moha went out of his way to help us whichever way we needed and walked us around and explained how to get to where we wanted to go. recommended and perfect for how much it costs.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I couldn’t stay at the property because it was too dirty and not security friendly at all. I had to look for another hotel to stay when I saw the state of the Riad . The pictures he has on Expedia site of the Riad is not what you will see when you arrive. The owner should please use the money he makes from the property to renovate it. Thank you
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Medina the old city
Stayed 4 nights. Definitely advised. The manager is Muha, is like your friend. Great hospitality. He arranges everything for u. And you? Just enjoy vacation. Also the hotel is very authentic and nice. You will feel real Marrakech life here. Try CousCous cooked by lady at hotel. Perfect! Muha is a great friend for tourists.
Couscous

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel- very friendly service. Moha went over and above the call of duty on numerous occasions - nothing was too much trouble.

8/10 Good

izan & paco, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely Riad
Myself and my husband travelled for the first time to Marrackech and choose this Riad as it was in the Medina with good customer services review. We do not regret our choice and definitely recommend it. Warmest welcome we have ever experienced and our trip was a success thanks to Moha who has given us a lot of tips about the city (fare for the taxi, how to négociate ...) he is excellent! The Riad is very authentic, 5-10 min driving to Jamal el-fna and 10 min walk from the taxi point. (In the night the area is empty and dark but all went fine). We stay for a week and have time to go for few excursions organised by Moha. One thing which I did not appreciate is the hammam recommended the name is L'art de beauté located closed to cafe la flamme (rue du draa). I strongly do not recommend anyone to go there. The place looks nice but this is only an illusion. I.e while I took my shower the ladies from the hammam have offered "happy ending" to my husband... I felt very offended by this hammam which pretend to offer good time for couples. For the rest, you can definitely ask Moha for anything, he will will get everything for you! Thank you do much for making our trip enjoyable!

10/10 Excellent

Gregory, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Riad Elixir!
We had a wonderful stay at Riad Elixir. Our room was spacious and comfortable. The best part of this experience was undoubtedly meeting our new friend, the Riad Elixir manager, Muha (sp?). He is absolutely fantastic. We had a bit of trouble with our taxi driver who didn't know his way around the Medina when we arrived in Marrakech. Muha met us at the taxi, several streets away, to greet us and help us with our luggage. He attended to our every need, even made restaurant and taxi reservations for us. When we decided to take an excursion, he recommended several options, and then arranged a driver for us and another riad in a different city! When our friend left his wallet in the taxi, Muha was able to quickly call the driver and ask him to turn the car around and return to us so my friend could retrieve it. If we had taken a stranger's taxi, the wallet would've been lost for good. We were so happy with his friendship and level of hospitality that after he generously held our luggage while we moved on from Marrakech, we spent our final night in Morocco once again at Riad Elixir and we were extremely comfortable. Muha arranged our 7am taxi pick up for our trip to the airport, and he was up and available at 6am making us breakfast and coffee, and making sure we weren't left on our own. So many thanks, Muha!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab staff make staying here a unique experience
Staff are second to none and ensure that you have a fab holiday. The personal service is outstanding and Moha went out of his way to ensure we did everything we wanted and more. As 2 single female travellers we felt completely safe exploring thanks to Moha's fabulous directions and assistance. A truly unique experience in the true Marrakech - highly recommended.

8/10 Good

Rachel, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Riad in Very Non-Tourist Marrakech Area
This is a beautiful riad and, as other reviewers have stated, Moha is incredibly helpful and friendly. The riad itself is very quiet (I was also the only person staying there during my time) and breakfast is very simple and served whenever you get up. It is definitely not luxurious but it is clean and comfortable and the roof terrace is lovely. The only thing I would note is that this riad is a very non-tourist area of the medina and seemed to be in a very conservative neighborhood. Almost every women in the neighborhood I saw outside was dressed in the traditional djellaba and headscarf. For some people this may be exactly what you are looking for - the real Marrakech. When I walked to the square in the morning (about 30min) it was about 10min before I would see other westerners. As a women alone (even respectfully dressed and completely covered) that meant getting propositioned every 30 or 40 feet either sexually or by someone who wanted to "guide" me. Had I been a man or with a man I think I would have had a much different and better experience in this neighborhood. As a women alone it was a bit of a gantlet. Again - this is nothing against the riad itself or the owner, who was wonderful. Depending on your circumstances, this could be a wonderful hotel.

10/10 Excellent

Jenny, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Host, Great Riad.
Had such a great time staying at Riad Elixir, Moha is a brilliant host. After the first night my friend and I were the only people staying in the Riad so he let us change rooms from the original double we had booked to one that was slightly bigger with two seperate beds. He gave us a really helpful map of the Medina and gave us loads of useful tips and helped us plan our excursions (one to the Atlas mountains and one to Essaouira). There are sun loungers on the roof terrace which we used a lot. The location is excellent, in the Medina but far enough away (still easy walking distance) from Jemaa El Fna to escape the tourist-traps and see the real Medina. We were two girls (both 23) walking around the area by ourselves and didn't feel unsafe, even at night. If you're worried about getting lost in the labyrinth Medina there is even a bus that runs from just 2mins walk away from the Riad straight to Jemaa El Fna. Moha gave us a key and really made us feel like family, told us loads about the history of Marrakesh and the Berber people. We ended up eating at the Riad 5 out of 7 nights because the food was so good! A different Moroccan meal each evening. Breakfast is simple but good: crepes, honey, jams and different moroccan bread each day. Don't worry about the lack of pool it really wasn't a problem at all. So to summarise: Stay at this Riad, with Moha's help we were able to learn so much more about Marrakesh and Morocca than we ever could have on our own. Enjoy your stay!!

10/10 Excellent

Priscilla, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic weekend
Stayed at the Riad Elixir in what must have been off-peak season because we ended up having the whole place to ourselves. Moha was very friendly and helpful, making sure we knew how to get to attractions and back home safely at night. He even walked with us on a couple occasions and waited for us at a cafe so we could join him whenever we were done being tourists. At the riad, breakfast was ready whenever we wanted and the room was great. No problems whatsoever. Highly recommended.

8/10 Good

mr.David, spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
home from home
this was the first time we have stayed in such a small hotel (riad) it was just like being at home except everything was done for you. After the hustle and bustle of Marrakech the riad was an oasis of peace and quiet to come back to. Moha was always on hand , be it for mint tea,a beer or giving us information what to see next was never any trouble.Would definately stay here again .

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I've wrote a longer review on trip adviser but I'll just say on here that this was a superb riad with everything you need and the service and friendliness of Moha and Fatima was out of this world and made our trip to Marrekech the experience of a life time that it was! Already planned to go back in July 2013! You can stop your search for the perfect riad it's right here!

10/10 Excellent

Siri, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming riad, excellent service
We(a young couple) stayed in Riad Elixir for a week during our new years trip to Marrakech. Although a bit hard to find(but so is every riad i the city) we had no problems staying here. The living experience felt very personal, with hands-on service from Moha, the manager. Moha was very helpful, and believes in 24 hours service for his guests, even if it meant coming to meet us in the middle of the night (slightly drunk) when we got lost on our way home from a new years eve party! The breakfast consisted of simple but tasteful food, and were served whenever we wanted it. The room was clean and nice. If you can manage to find your way easily(you probably won't), the walk to the main square Jam el Fna, is not long, but the riad is situated just far away enough from the center of the Medina, for it to feel like you are living in an authentic Maroccan neighbourhood. We would absolutely recomend living here.

10/10 Excellent

VALERIE, LE PLESSIS LUZARCHES

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe Riad, vous êtes comme chez vous le personnel est super le petit déjeuner change tous les jours avec des spécialités du maroc le calme et la sérénité nous a envouté et reposé le temps s'arrête Merci à Ali et les filles pour les 4 jours de rêve au Riad Elixir
Stayed 4 nights in Apr 2024

10/10 Excellent

Fatime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay in this riad! The host is such a great person and it is in the very center of the Medina
Stayed 2 nights in Mar 2024

8/10 Good

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
L'hôte du riad était d'une grande gentillesse et très serviable, à l'écoute de nos demandes et de bons conseils. Le petit déjeuner est très complet et bon. Le seul petit bémol et l'isolation phonique car je suis sensible au bruit donc j'y porte mon attention.
Stayed 4 nights in Mar 2024

10/10 Excellent

Homayoun, Schoonhoven

Liked: Cleanliness, staff & service, property conditions & facilities
Khalid is a great man! They are very helpfull: arranging taxi, breakfast at the desired time etc. Rooms are cleaned up every day. We are happy with our stay.
Stayed 8 nights in Feb 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnelle très accueillant, chaleureux et très sympas, toujours le sourire et à l’écoute de ce l’on peut demander . Riad familial, professionnel et très propre. Petit déjeuner top !
Stayed 4 nights in Jan 2024

4/10 Poor

Azad

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Camila Revolut

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le personnel très sympathique et attentionné. Concernant le lieu : 1. mal situé. C'est loin des lieux touristiques. 2. Être à côté d'une mosquée, vers 6h du matin et pendant une heure vous entendez les prières, donc vous vous réveillez tôt sans pouvoir l'éviter. 3. L’odeur des cigarettes est insupportable. 4. Il y a des cafards dans la pièce. 5. Nous sommes là depuis trois jours et tous les trois jours, le petit-déjeuner était composé de café et de pain avec plus de pain. Il n'y a pas de variation de menu... Bref, nous ne le recommandons pas. L'expérience n'est pas bonne.
Stayed 3 nights in Nov 2023
Response from RiadElixirn on Nov 28, 2023
Nous sommes désolés de votre expérience récente et allons voir rapidement vous retours sur les 3 derniers points.La Médina compte de nombreuses mosquées un peu partout. Le riad se situe dans un quartier authentique de la Médina, non loin de la plupart des lieux de visite en taxi ou à pieds suivant les attentes.

10/10 Excellent

José María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Mark

Stayed 3 nights in Mar 2023
Response from RiadElixir on Apr 4, 2023
Merci pour votre séjour et votre message.

10/10 Excellent

rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1-4 march
A very beautiful building ,with nice rooms, friendly, helpful staff. The food is delicious, both dinner, and breakfast. I would stay here again :) Thank you all for a nice stay :)
Stayed 3 nights in Mar 2023
Response from RiadElixir on Mar 5, 2023
Thank you for your stay and nice comment, we would also be happy to welcome you next time in Marrakech.

10/10 Excellent

Julien

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique accueil et service sur place.
Stayed 6 nights in Feb 2023
Response from RiadElixir on Mar 1, 2023
Merci pour séjour et votre commentaire.

10/10 Excellent

Harold

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gemakkelijk vindbaar en niet te veraf gelegen.
Stayed 5 nights in Jan 2023
Response from Riadelixir on Jan 22, 2023
Thank you for your stay

4/10 Poor

PHILBERT

Stayed 2 nights in Dec 2022
Response from RiadElixir on Dec 15, 2022
Bonjour,Nous tenons à préciser que vous n'avez pas séjourné au riad, qui ne semblait pas correspondre au type d'hébergement que vous recherchiez.Notre riad est typique des habitats traditionnels dans la médina de Marrakech, et n'est pas un hôtel comme il en existe dans la partie moderne de la ville.En vous souhaitant un bon séjour à Marrakech.

10/10 Excellent

Casper

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Khalil was amazing and the road has a real family vibe.
Stayed 3 nights in Dec 2022
Response from RiadElixir on Jan 1, 2023
Thank you for your message, we hope to have the pleasure of welcoming you again in Marrakech.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Oct 2019

10/10 Excellent

Alessandra, Milano

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riad molto bello e ben tenuto, pulizia eccellente personale molto gentile e disponibile colazione ottima
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Riad mit super hilfsbereitem Personal. Auf der Dachterrasse können tolle Abende verbracht werden! Das Essen in der Unterkunft, sowohl Frühstück als auch Abendessen, war auch toll. Einziges Manko, das Riad liegt etwas weiter weg von den wesentlichen Sehenswürdigkeiten, sodass längere Fußwege eingeplant werden sollten.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Riad Gastgeber ist super freundlich; er ist immer hilfsbereit; Das Riad wurde im Jahr 1400 gebaut und ist seit langen Jahren als Hotel aktiv; Es wird jedes Jahr neu renoviert, deshalb ist es auch sehr sauber und gut gepflegt. Es liegt ca. 30min zu Fuß von der neuen Stadt (Guelíz) und ca. 40min zu Fuß von der Altstadt (Medina). Es gibt eine sehr schöne Terasse auf dem Dach und einen kleinen schönen Innenhof. Man kann auch ein Abendessen bestellen, wenn man spätestens am Morgen Bescheid gibt, was man haben möchte. Generell auf jeden Fall weiterzuempfehlen!
Stayed 6 nights in Sep 2019

10/10 Excellent

Sara, Italia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is super cosy and nice; recently renovated. It’s a little peaceful place and really clean and the host Khalid is been really helpful and sweet with us, even her colleague ; amazing team! Thank you very much for everything!! I highly recommend this Riad, and even the breakfast was good, simple but perfect! Thanks a lot!
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rustig, vriendelijk personeel, mooi dakterras, wat sober
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très sympathique par Moha, il nous donne de bons conseils quant aux endroits à visiter et mets un chauffeur à notre disposition. (pas gratuitement). Une belle expérience
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nette und kompetente Mitarbeiter.... Inmitten der alten Medina... Etwas schwer sich zurecht zu finden... Hat aber am zweiten Tag gut funktioniert.
Stayed 7 nights in Dec 2018