Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

A mixture of good and bad.

Posted Nov 23, 2014
Pros: It is well equipped, but not luxurious; for its price, it was good value
Cons: Staff should realise that, like me visiting Africa for the first time, any logistical problems can be very upsetting. After 2 days, I was terrified.
Location: The location of this Ryad is perfect for visiting Marakech, just a few minutes walk from the central square. Everything can be done on foot from here.
My experience here was quite mixed. I had arranged with the ryad to have a taxi collect me in the airport and a cart ready to bring us through the pedestrian zone. The taxi never arrived. (many other Ryads had taxi drivers waiting for their clients). After 20 minutes I phoned the ryad. They said they would ring back in 10 minutes. They didn't. So after a further 20 minutes I phoned again. No answer. After waiting a full hour, and with the airport closing and few taxis remaining, I took my own taxi. Near the city, the ryad did phone and give directions to where the cart was waiting. When I went to pay the bill the next day, my card was rejected; my second card was rejected; my friends card was rejected. I was in a panic, as my cash was limited. On one attempt at using the card, the manager keyed in 9,600 Dirhams instead of 2,600. If that had gone through, I would have been bunched.
4 out of 5
Recommended
for Everyone
by A verified traveler

Take the rough with the smooth

Posted Nov 19, 2014
Pros: Nice hot baths after dry and dusty days, good sleep in a king-sized bed, tasty treats at breakfast and tight security over access to the premises
Cons: Booking system - had to spent the first night in a damp, dirty and dingy room within an annex building. Poor first impression.
Location: Central location for main square. Women should wear appropriate clothing as old attitudes persist. Book tours and transfers in advance to save time.
Reservation issue meant inferior accommodation on our first night - this was very disappointing. Booking system has to improve as matter of priority. This followed a two-hour wait to pass through immigration upon arrival. From second day onwards, we were very grateful for the personal service delivered by a hard-working and kind team. French toast, cronuts, potato scones and freshly-squeezed orange juice were noted highlights. Apart from having a large and spacious room with a hot bath, we were provided with the opportunity to freshen up before leaving for the airport. A great final impression. Finally, this riad is located in a dark lane off the main street. You may need to carry a torch during the winter months when travelling through the one tunnel required.
5 out of 5
Recommended
for Families
by Gregoire

This traveler left a rating score only Posted Nov 7, 2014 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Hübsches Riad Personal sehr freundlich und bemüht

Posted Nov 6, 2014
Location: Mitten in der Medina , die ganze Stadt erkunden zu Fuß
Wir hatten es zum starten für eine Rundreise ausgesucht leider haben die Transfers vom und zum Flughafen nicht geklappt erst nach ca. 1 Stunde mit mehrmaligen Anrufen.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Nov 6, 2014 on Hotels
5 out of 5
Recommended
for Families
by Asma from Paris

Ryad lila avis du 28/10 au 04/11/14

Posted Nov 6, 2014 on Hotels
Super sejour au sein du ryad lila, qui offre un confort comme a la maison. Proche de la grande place et du centre de tout commerce que nous faisions a pieds, nous avions loué une voiture qui est resté sur le parking tout le long du sejour. Le personnel tres present et tres serviable nous avions neanmoins du passer la premiere nuit dans une chambre tres petite car notre suite deja reserver ete ocupé.... Nous n'avions pas non plus vu la responsable qui envoyé son personnel pour communiquer avec nous....
4 out of 5
Recommended
for Getaway With Friends
by Louise from Frederiksberg

Et skjult åndehul i den kaotiske medina

Posted Oct 24, 2014 on Hotels
Virkelig søde værter, der serverer et skønt morgenmåltid med frisk appelsinjuice hvor i huset, du ønsker dig det. Det kan anbefales at tage på tagterrassen med udsigt over byens tage. Tip: kom til hotellet før mørkets frembrud, da det er lidt en rejse at finde stedet og kræver en potion tålmodighed!
5 out of 5
Recommended
for Everyone
by A verified traveler from japan

Excellent service, greay breakfast, nice room

Posted Oct 23, 2014
All hotel staff were extremely nice, they treated us very personal and flexibel
1 out of 5
Recommended
for Families
by A verified traveler

A revoir

Posted Sep 14, 2014 on Hotels
Pas de télé. Piscine salle. housse de coussin salles
5 out of 5
Recommended
by razan.and.doua from Marrakech

Brilliant Service

Posted Sep 10, 2014 on Hotels
All workers in Riad Lila are very kind. If we come to Marrakech again we will definitely stay here. It even has a cute little swimming pool.