Ratings based on 6 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
83% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Anila from Exning, UK

Unique Moroccan Experience

Posted May 29, 2014 on Hotels.com
About a week prior to arriving at the riad I received an email about airport shuttles, dinner and massage options. We arranged for pick up and dinner on arrival. Isham was our taxi driver and was very friendly and welcoming. On the way to the riad he asked as questions regarding our stay and offered to taxi us through Marrakech since we only has one full day to explore. We accepted it was well worth the price bc we didn't have to deal with taxis & figuring out the places to go... The riad itself is quiet and beautiful in its own rustic Moroccan way, the staff was extremely accommodating and kind. Location wise, the riad is about a 20-30min walk from the market square and would have trash all throughout the alleyways leading to the riad. Our room must have been close to a side street somewhere because one of the nights there was a lot of noise and racket coming from outside.... The toilet closet was small, it was difficult to get a good temperature of water, it was either pretty hot or cold. When we left the room windows closed, there would be a distinct bathroom odour that would linger in the room, but wasn't to the point of annoyance. Other than that, it was a lovely 2 night stay.
5 out of 5
Recommended
for Everyone
by Thomas from Ohio, USA

Beautiful, clean, nice hotel

Posted Mar 15, 2014
Pros: Staff were super nice. Beautiful hotel.
Cons: There should be some food available at night. Or sandwiches or something in the kitchen for guests who might get hungry and night.
Location: Marrakech.
Nice, quaint, comfortable hotel. It was a little tricky to find, so I had to have some teenagers show me to the hotel and then they complained when I did not give the "enough" money, which was annoying, but I expected that. Maybe if the hotel provided more clear directions about how to get to the hotel from the main Marrakech roads, that would have been nicer. But overall, I had a great stay.
Comment from Hotel Management
Apr 22, 2014
Dear Thomas, All the Riad O2 team would like to thank you for staying with us. Our sincere apologies if you had problems finding the riad. We do send our guests a map and directions to the riad when they inform us that they are making their own way to the riad, We apologise for this oversight in your case. Thank you again for your kind comments.
5 out of 5
Recommended
by A verified traveler

lovely raid

Posted Nov 18, 2013 on Hotels.com
Relaxing riad in the heart of Marrakech.
Comment from Hotel Management
Feb 15, 2014 by Riad O2 Team, Hotel Management
Thank your for your kind comments. At Riad O2 our guests comfort and well-being are our priority and we appreciate your feedback. We look forward to welcoming you in the future.
5 out of 5
Recommended
for Couples
by A verified traveler

lovely place with warm staff

Posted Nov 12, 2013 on Hotels.com
This is a lovely riad in the middle of town. It's nice and peaceful with the heart of Marrakech on your doorstep. Ten min walk to the souks. Staff are very friendly and sweet.
Comment from Hotel Management
Feb 15, 2014 by Riad O2 Team, Hotel Management
We are delighted you enjoyed your stay at Riad O2. Thank you for your kind comments. We look forward to seeing you again.
2 out of 5
by A verified traveler from New York, NY

Style Over Substance

Posted Aug 11, 2011 on Hotels.com
We were looking for a comfortable place stay. Based on the reviews from other travellers, we thought this would be a solid place to stay. I wont go in to the details but the place is subpar. The employees were not unkind but they don't understand the concept of good customer service. The owners only visit the riad 2-3 times a year and the lack of care shows in many ways. The place is not what they market it to be to us foreigners. The place looks 'cute' but that is the only positive about this place. If you are looking for comfort, avoid this place.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 29, 2011 on Hotels.com