Ratings based on 115 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fine place to sleep

Posted Feb 20, 2015
The room was comfortable and clean enough. The breakfast was pretty lackluster. Most of the staff was very courteous. We stayed during the winter so the pool was closed and there wasn't really anywhere to hang out other than our room.
Comment from Hotel Management
Mar 6, 2015 by Nathan, Hotel Management
Thank you so much for taking the time to write this review. We enjoy feedback from our guests which allows us to tweak and improve service to everyone. It is our mission to provide everyone with an optimum experience. We are constantly improving our breakfast items. I am pleased to announce that there are new breakfast items on the way in the spring. Our staff works hard making everyone feel at home. Come see us again and allow us to exceed your expectations!!!
2 out of 5
by A verified traveler

First impressions

Posted Jan 29, 2015
Pros: Breakfast was OK
Location: Close to the city. 220 Cafe in Statesville was amazing. (we found it on our own)
During our check in my wife asked the front desk clerk if she had any recommendations for a restaurant. Apparently the clerk was getting ready to grab a paper with a list. If looks could kill.... The clerk shot darts at my wife. When we got to our room, I asked my wife if she saw the leer. She laughed and said "without a doubt" The room was in need of some fixing up. It just looked tired and worn. We also heard a lot of noise from the highway. This is also a pet friendly hotel. As we left our room at one point, a dog came running towards us while growling. The owner of the dog did NOTHING! Lesson learned about pet friendly hotels. We will not stay here again.
Comment from Hotel Management
Mar 6, 2015 by Nathan, Hotel Management
I am a little perplexed about this feedback. We are located in Mars Hill, NC close to Asheville, NC. It seems as if you stayed closer to Statesville. However, if you stayed with our property and received poor customer service I ceertainly apologize. Our staff is dedicated in providing top-notch customer service. I would never stand for any of my front desk agents making our guests feel uncomfortable. Again, I believe this review is for a different property, but if not please accept our deepest apolgy and aloow us to exceed your expectations in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Marietta, GA

Nice hotel, very clean and close to ski resort.

Posted Jan 26, 2015
Pros: Conveniently located off the exit and close enough to where we needed to go. Also, would like to mention Nathan was wonderful to us!
Cons: Insulation on the walls: we could hear the conversations in the next room at night when it should be quiet!
Location: Closest hotel to the ski resort. Not much to do there, but, Nathan at the front desk is very helpful with recommendations.
Went on a ski trip with the family. All the other hotels were in Asheville. This was the closest one found. Great price, clean rooms, good breakfast.
Comment from Hotel Management
Jan 27, 2015 by Nathan, Hotel Management
Dear Kham, Thank you so much for your kind words. Our staff makes sure that they are knoweledgable of the area so that they can point our guests in the right direction on their visit. We love hosting the skiers from the Wolf Ridge ski resort since it is only fiteen minutes or so away from the property. Thanks again for choosing our property. We look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Reasonably priced.

Posted Jan 17, 2015
Pros: The water pressure in the shower is amazing! Bed was very comfortable. Glad they had hard boiled eggs as a breakfast option.
Stayed here on a business trip. I stayed on the first floor which was a little loud. I think if I went back, I would ask for a higher floor.
Comment from Hotel Management
Jan 27, 2015 by Nathan, Hotel Management
Thank you for staying with us while you were traveling for business. We enjoy hosting workers whom out on business and give them a home away from home experience. I am disappointed to hear that the first floor was too loud for you. We will make sure to assign you a room on a higher level on your next visit. We look forward to your next stay!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 12, 2015
Great place to stay to go skiing! Nice staff and clean!
Comment from Hotel Management
Jan 27, 2015 by Nathan, Hotel Management
We appreciate your feedback. We hope to see you again really soon!!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 10, 2015 on Hotels.com
Comment from Hotel Management
Jan 20, 2015 by Nathan, Hotel Management
We appreciate your feedback. We hope you chooe to stay with us again, so that we may exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Maryland

Great place to stay

Posted Jan 4, 2015
We had a nice time in North Carolina. The cCmfort Suites was close to major road, clean, quiet and staff was excellent.
Comment from Hotel Management
Mar 7, 2015 by Nathan, Hotel Management
Thank you for the reveiw. It means alot when guests leave us positve feedback. We look forward to your next visit!!!
Comment from Hotel Management
Jan 27, 2015 by Nathan, Hotel Management
Thank you so much for your kind review. Our staff is the best. We always apreciate our guests mentioning them. We are so happy that you enjoyed your stauy and look forward to your next visit!!!
4 out of 5
Recommended
for Families
by Jaeyeong

Posted Jan 4, 2015 on Hotels.com
Comment from Hotel Management
Jan 20, 2015 by Nathan, Hotel Management
Thank you for the feedback. We look forward to your next visit!!
5 out of 5
Recommended
for Couples
by Gregfrom Hartsville

Thanksgiving trip

Posted Dec 5, 2014 on Hotels.com
I have stayed here several times and it has always been a awesome experience!
5 out of 5
Recommended
for Business Travelers
by Lindsayfrom Charlotte, NC

Great hotel for location of work

Posted Nov 13, 2014 on Hotels.com
My stay was for business and it was great for that