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Reviews of Jaz Lamaya Resort - All inclusive

5 out of 5
Jaz Lamaya Resort - All inclusive
Madinat Coraya, km 67 Al Quseir, Marsa Alam Road, El Quseir

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 101 reviews" "
Rating 8 - Good. 29 out of 101 reviews" "
Rating 6 - Okay. 5 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 7 out of 101 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JOHN, Sidcup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went back to the Jaz Lamaya having been 4 times before the covid outbreak, and was pleasantly surprised to see the standards of service and quality of the properties & ameneties were still of a high standard and all the staff very friendly. They also catered for my Gluten Free requirements.
Stayed 14 nights in Mar 2024

8/10 Good

Hermann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Hotel Management on Jan 10, 2024
Dear our valued guest,Warm greetings from Jaz Lamaya,On behalf of Jaz Lamaya resort’s Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us . We are glad to hear you fully enjoyed the experience in Jaz Lamaya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.Once again, thank you very much and we are looking forward to welcoming you in the near future.Thank You,Hotel Management

10/10 Excellent

fabio manetta

Stayed 4 nights in Nov 2023

8/10 Good

Jeffery allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023

6/10 Okay

Omneya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Jaz Lamya is a very nice hotel. The family room with a separate kids room was amazing, traveling with a two year old baby. Staff were beyond excellent and super friendly. Food was also so yummy especially the grill. Corals are beautiful and you can view them from the pier or you can snorkel close to the shore and see the beautiful corals and fish. On the downside, Lamaya is not that near to the sand beach. It’s a 10 min walk. Children are not allowed on the larger Coraya city sand beach so we were stuck in a small area of the beach. We had to walk back to Lamaya every time we needed to use the toilets or get some food or drinks because we were not allowed to use the closer facilities belonging to the other resorts. The Jaz Samaya pool was nice but unusable when there is strong wind as it gets very cold. Jaz Lamaya pool is not well heated and swimming there was not enjoyable. The Jaz kids club was nice, they cook and have nice activities every day but the staff there doesn’t speak Arabic and only very broken English (their Dutch is fine). We stayed 12 days and we were rudely told that we are not welcomed in the aqua park the second time we went there even though we were never told that we are only allowed to go there once in our stay. Which doesn’t make much sense for people staying for longer durations. Overall, I can’t recommend jaz Lamaya. The food was great, the corals and fish were astonishing but the overall experience wasn’t the best.
Stayed 11 nights in Mar 2022
Response from Abdel Ghafar Badr on Dec 22, 2022
Dear Guests,Thank you for choosing Jaz Lamaya Resort to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Lovely hotel. Great that it has its own dock. Very important as the coral reaches the beach. No beach entry, you must enter the water from a dock. Attendants were efficient. Entertainment was amusing. The hotel room had a nice view of the beach. I would stay here again.
Stayed 4 nights in Apr 2021
Response from Elsayed on Apr 15, 2021
Dear our valued guest, Warm greetings from Jaz Lamaya, Please allow us to Thank you for considering Jaz Lamaya for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We feel so fortunate to receive such great comments about all the services and facilities provided in our resort. We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Jaz Lamaya resort’s Management and Team. Thank You,

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with great service, specially Fady at the reception who went above and beyond to make our stay memorable.
Stayed 3 nights in Mar 2021
Response from Elsayed on Apr 16, 2021
Dear our valued guest, Warm greetings from Jaz Lamaya, Please allow us to Thank you for considering Jaz Lamaya for your stay for giving us the opportunity to serve your good self with the best of our hospitality. We feel so fortunate to receive such great comments about all the services and facilities provided in our resort. We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Jaz Lamaya resort’s Management and Team. Thank You,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Very nice and clean hotel with nice beach. I will definitely come back if I come to masar alam.
Stayed 3 nights in Feb 2020
Response from Ahmed on Mar 24, 2020
Many thanks for your feed back , hope to see you soon

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaz Lamaya
Very Nice Experience
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2018
Response from Patrycja on Dec 19, 2018
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Patrycja on Dec 19, 2018
Thank you

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome holiday on Red Sea
I stop counting how many times we stayed in this hotel. Actually, we feel at home when we just enter the hotel. Staff are fantastic and food is delicious. Also, Sea is incredible and reef as well.
Response from Patrycja on Dec 19, 2018
Thank you

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect luxury hotel
This is a great hotel complex, four hotels set in a large quiet bay,tons of beach beds and shades, all be it the Germans have reserved theirs by 0615 am... I went snorkelling each morning from the jetty and have never seen some many people up!! The snorkelling is amazing, turtles barracuda and billions of fish. Food was fantastic, beer was cold,,great hotel
Stayed 7 nights in Nov 2017
Response from Patrycja on Dec 19, 2018
Thank you

6/10 Okay

aplejane, uk

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good family hotel
It is a hotel having clean facility and family friendly, however, due to the high occupancy , they were not coping well. Therefore, there was no personal touch during our stay. When we raised our concern, they were positive about it and eager to make changes. The swimming pools were not heated, we were in another hotel the week before, they had heated pools. But the highlight for our trip are the kids club and the beautiful seashores. You could not go wrong with the red sea . Decent place for snorkeling and diving.
Stayed 7 nights in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort
so bad experince
so bad experience, i didn't like this place at all
Stayed 4 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 5 nigts
we enjoyed our 5 nights stay. The most wonderful part was our time at the beach where you could see amazing reefs and never get exhausted from snorkeling the whole day and also the spa was well equipped Where you could relax after your long day on the beach
Response from Patrycja on Dec 19, 2018
Thank you

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

peter, egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful place to celebrate your anniversary
great

10/10 Excellent

Ahmed, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location Hotel service and stuff
Perfect experience in the hotel which i would recommend it for everyone.

10/10 Excellent

Bourgois, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THUMBS UP TO IBEROTEL LAMAYA RESORT
Very pleasant and met in every way with our expectations.Liked it so much that the family will be returning to this hotel in July and August of this year. Well done to all. Improvement however is necessary as far as people who "reserve" their Sunbed as early as 6.00am by putting their towel on it. That should be dealt with by the hotel

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Fantastic vacation and nice diving reef
Nice hotel with good value of money. Water Aqua Park nearby with free entrance. Good diving center onside and arranging fantastic diving trips either half or full day to unforgattable diving sites such as Dolphin House and Shoa'ab Marsa Alam. It is highly recommended for family vacations and divers.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very family friendly hotel!
Wow! What a great place! It has a lot of options which is great for a family; water slides, swimming pools (including 2 specific for kids), kids club, nightly disco for kids, etc. The food was also great with many choices. I am a vegetarian and there was always a variety and for my husband (a carnivore) had lots of variety too. We are both runners and really enjoyed the 1.5 km path beside the ocean. The staff were amazing too, genuinely friendly and so helpful. The only issue I would say was that there was not many English speaking kids so that was a bit of a disappointment for our daughter. On the games night they could maybe try and not only speak in German but at least try and accomadate the few English speaking kids.... But other than that little point I would highly, highly, highly recommend it! A big thank you to all the staff!!!

8/10 Good

Eila, Hyvinkää

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice week in Lamaya Resort
The hotel area and buildings are clean and nice looking, rooms are comfortable, food is good, pools are great. We had only one problem during our holiday - it was that I became sick (a sore throat and fever). Anyway, there was a doctor in the hotel, and I got medicine and good care immediately. The beach is not as good as we hoped, but swimming and snorkeling could be done from the pier. There are many activities for those who want them.

8/10 Good

Sibylle Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bettdecke zu dick. Klimaanlage konnte ich nicht anschalten. Es war zu warm. Ansonsten gut.
Stayed 12 nights in Mar 2024

8/10 Good

Jörg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wurden auf Jaz Samaya umgebucht , das Lamaya wurde Renoviert. War auch OK , das Lamaya ist noch ein wenig schöner
Stayed 8 nights in Mar 2024

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider sehr voll in diesem Jahr, Restaurant im Lamaya war geschlossen. In der ersten Woche war es schwierig einen Platz zu bekommen. Insgesamt hat es uns zum ersten Mal nicht so gut gefallen wie sonst.
Stayed 8 nights in Mar 2024

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza pulizia disponibilità a risolvere eventuali esigenze, cibo ottimo, posizione ottima.
Stayed 7 nights in Mar 2024

4/10 Poor

Eva

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Mikhail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean und nice hotel! Very good for family holiday! We want to come again! Thank you
Stayed 7 nights in Mar 2024
Response from Jaz Lamaya on Mar 15, 2024
Dear our valued guest,Warm greetings from Jaz Lamaya,On behalf of Jaz Lamaya resort’s Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us . We are glad to hear you fully enjoyed the experience in Jaz Lamaya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.Once again, thank you very much and we are looking forward to welcoming you in the near future.Thank You,Hotel Management

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir sind schon Stammgäste und lieben es hier
Stayed 13 nights in Jan 2024
Response from Jaz Lamaya on Feb 14, 2024
Dear our valued guest,Warm greetings from Jaz Lamaya,On behalf of Jaz Lamaya resort’s Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us . We are glad to hear you fully enjoyed the experience in Jaz Lamaya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.Once again, thank you very much and we are looking forward to welcoming you in the near future.Thank You,Hotel Management

8/10 Good

Katstef

Stayed 7 nights in Oct 2023
Response from Hotel Management on Jan 10, 2024
Dear our valued guest,Warm greetings from Jaz Lamaya,On behalf of Jaz Lamaya resort’s Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us . We are glad to hear you fully enjoyed the experience in Jaz Lamaya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.Once again, thank you very much and we are looking forward to welcoming you in the near future.Thank You,Hotel Management

2/10 Terrible

Guido

Disliked: Cleanliness
Ich war 8 Nächte im Hotel. Innerhalb dieser Zeit wurde der Pool 2x tagsüber für Reinigungsarbeiten gesperrt. Bereits am 2 Abend hatte ich dann eine heftige Magen- und Darmverstimmung. Gut dass ein Arzt im Hotel ansässig ist - dachte ich ... Nach 2 Infusionen und einer Blutabnahme kam dann die böse Überraschung. 1750 Euro sollte ich per Überweisung auf ein belgische Konto zahlen. Die Rechnung sollte ich dann nach einer bestätigten Zahlung ( Screenshot ) erhalten. Völlige Abzocke. Auch eine Rüchsprache mit dem Hotelmanagement, die das ganze dulden, blieb ohne Erfolg. Mehrfache Mails mit Terminvorgaben des Artztes und schriftliche Informationen der Rezeption auf meinem Zimmer verliehen Nachdruck zur Zahlung. Der reinste Phsychterror. Die Patienten standen morgens dort Schlange. Eine " gute" Gelddruckmaschine. Das essen entsprach meiner Meinung nach nicht den angegeben Sternen. Viele undefinierbare Gerichte. Und die angesagte Schonkost kaum zu realisieren. Die Bedienungen waren freundlich, wenn entsprechendes Trinkgeld floss. Für all Inklusive lief die Versorgung jedoch schleppend. Eigentlich ein schönes Hotel mit grossem Pool, den ich dann aber nicht mehr nutzte. Das ständige Animationsprogramm und die Aufforderung dazu war mir zu viel und vor allem zu laut Die Aussenbar ist bei Vollbelegung viel zu klein und die Tische waren schnell belegt.Der "Speisekathedrale" war entsprechend laut. Da das Hotel die Artzabzocke billigt gibt es von mir nur einen Stern ... eigentlich Null

10/10 Excellent

Udo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Sarka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2023

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Aug 2023

10/10 Excellent

Giuliana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eccellent !!!
Stayed 7 nights in Jul 2023

8/10 Good

Erich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023

10/10 Excellent

Jérôme

Stayed 12 nights in May 2023

6/10 Okay

Mirco

Liked: Cleanliness
Disliked: Property conditions & facilities
alla reception nessuna persona parla italiano ricordo che è un resort 5 stelle. al ristorante servizio bevande lento ....si finiva di mangiare e ancora dovevano consegnare le bevande. tv con canali solo per russi senza avere una tv in hall per eventi sportivi.........o nella propria camera il mangire eccessivamente speziato non adatto alla cucina italiana
Stayed 12 nights in May 2023
Response from Mohamed Harb on May 18, 2023
Dear Valued Guests,Thank you for choosing Jaz Lamaya to spend your holiday.My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service.Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.

8/10 Good

Mauro, Melzo

Liked: Staff & service
Stayed 7 nights in Apr 2023
Response from Mohamed Harb on May 17, 2023
Thank you for your positive comment

8/10 Good

Eros

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
La struttura e' bella con giardini curatissimi e completa di tutto l unica pecca e' il servizio al ristorante alquanto deludente a differenza di tutto il resto
Stayed 7 nights in Mar 2023
Response from Mohamed Harb on Apr 24, 2023
Thank you for your positive comment

10/10 Excellent

Sabrina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer toll!
Stayed 11 nights in Mar 2023
Response from Mohamed Harb on Apr 24, 2023
Thank you for your positive comment

8/10 Good

Petra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschöne Anlage. Zu wenig Sitzplätze auf der Restaurantterrasse.
Stayed 7 nights in Mar 2023
Response from Mohamed Harb on Apr 24, 2023
Thank you for your positive comment

10/10 Excellent

Eva

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2023
Response from Mohamed Harb on Apr 24, 2023
Thank you for your positive comment

10/10 Excellent

luca

Liked: Staff & service, amenities, property conditions & facilities
Struttura un po' datata ma ben tenuta.Spiaggia e barriera corallina molto belle sopra le aspettative
Stayed 7 nights in Feb 2023
Response from Mohamed Harb on Mar 12, 2023
Dear valued Guest, Thank you for choosing Jaz Lamaya to spend your holiday. My team and I would also like to thank you for your valuable feedback. You have provided us with great motivation in our strive to improve the service we offer continuously. Thank you, once again, for your visit to our hotel, and for your feedback.

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir konnten eine ruhige erholsame Woche geniessen.
Stayed 8 nights in Nov 2022
Response from Abdel Ghafar on Dec 22, 2022
Danke Schon