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Hotel Sylvabelle
1.0 star property

Hotel with 24-hour front desk, near Old Port of Marseille

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May 2024

Hotel Sylvabelle

Photo gallery for Hotel Sylvabelle

Fireplace
Free WiFi
Free WiFi
Daily continental breakfast (EUR 5 per person)
Interior

Overview of Hotel Sylvabelle

Reviews
5.8

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
63 rue Sylvabelle, Marseille, Bouches-du-Rhone, 13006
  • Popular LocationLe Bistrot Asiatique1 min walk
  • Popular LocationLa Canebiere11 min walk
  • Popular LocationVieux-Port Station11 min walk
  • AirportMarseille (MRS-Marseille - Provence)21 min drive
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Room options

View all photos for Standard Single Room

Standard Single Room | Free WiFi

Standard Single Room

Highlights

TV
Daily housekeeping
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Free WiFi

Triple Room

Highlights

TV
Daily housekeeping
  • 118 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Quadruple Room

Free WiFi

Quadruple Room

Highlights

TV
Daily housekeeping
  • 161 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Shared Dormitory, 1 Twin Bed (for men)

Shared Dormitory, 1 Twin Bed (for men) | Free WiFi

Shared Dormitory, 1 Twin Bed (for men)

Highlights

TV
Daily housekeeping
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

Shared Dormitory, 1 Twin Bed (for Women)

Highlights

TV
Daily housekeeping
  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

Highlights

TV
Daily housekeeping
  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Marseille

Hotel Sylvabelle is located in 6th Arrondissement, a neighborhood in Marseille, and is near a metro station and near the beach. Old Port of Marseille and Grand Port Maritime de Marseille are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Prado Beach and Borely Park. Musee de la Marine and OK Corral are also worth visiting.
Visit our Marseille travel guideOpens in a new window

What's nearby

  • Old Port of Marseille - 13 min walk
  • Notre-Dame de la Garde - 18 min walk
  • Velodrome Stadium - 4 min drive
  • Museum of European and Mediterranean Civilisations - 5 min drive
  • Grand Port Maritime de Marseille - 7 min drive

Getting around

  • Estrangin Station - 2 min walk
  • Arenc Euroméditerranée Station - 5 min drive
  • Marseille - Provence Airport (MRS) - 22 min drive

Restaurants

  • Le Café de la Banque - 3 min walk
  • Homer Lobster - 3 min walk
  • Cédrat Restaurant - 1 min walk
  • La Terrasa - 3 min walk
  • Minoofi Bakery - 1 min walk

About this property

Hotel Sylvabelle

Hotel near Old Port of Marseille
Hotel Sylvabelle is located close to Velodrome Stadium, and has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and luggage storage
  • Smoke-free premises, a front-desk safe, and multilingual staff
  • A 24-hour front desk
Room features
All guestrooms at Hotel Sylvabelle have amenities such as free WiFi.
More conveniences in all rooms include:
  • Daily housekeeping and phones

Languages

Arabic, English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM–10:00 AM for a fee: EUR 5 per person

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bathroom

  • Towels

Entertainment

  • TV

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in time is limited to 2 PM to 1 AM for Shared Dormitory, 1 Twin Bed (for men), and Shared Dormitory, 1 Single Bed (for Women).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.15 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 5 per person
  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Sylvabelle
Hotel Sylvabelle Marseille
Sylvabelle
Sylvabelle Marseille
Sylvabelle Hotel Marseille
Hotel Sylvabelle Hotel
Hotel Sylvabelle Marseille
Hotel Sylvabelle Hotel Marseille

Frequently asked questions

Is Hotel Sylvabelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sylvabelle?

Self parking is available for EUR 15 per day.

What time is check-in at Hotel Sylvabelle?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Sylvabelle?

Check-out is at noon.

Where is Hotel Sylvabelle located?

Located in 6th Arrondissement, this hotel is within a 15-minute walk of Musée Cantini and Old Port of Marseille. Velodrome Stadium and Grand Port Maritime de Marseille are also within 3 mi (5 km). Estrangin Station is only a 2-minute walk and Castellane Station is 9 minutes.

Hotel Sylvabelle Reviews

Reviews

5.8
Rating 10 - Excellent. 52 out of 565 reviews" "
Rating 8 - Good. 136 out of 565 reviews" "
Rating 6 - Okay. 157 out of 565 reviews" "
Rating 4 - Poor. 93 out of 565 reviews" "
Rating 2 - Terrible. 127 out of 565 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

3.6/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Peter

Liked: Staff & service
Basic but friendly
Very basic room with bed, shower, sink, shelf and bedside table. But, a massive sports event during my stay meant any available alternative hotel accommodation prices extremely expensive. The staff were extremely courteous and helpful and my decision to simply get on with the accommodation was readily taken and did not spoil my stay - I also recognised that fellow travellers at the hotel were equally polite and respectful.
Stayed 6 nights in May 2022

2/10 Terrible

Florin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad place for a holiday
Definitely not the best place to stay in Marseille. We’ve been there for one night, and the condition are far from the pictures and advertising. It’s more a hostel with the price of a hotel. The price was 85 Euro for one night. Small room, shower dirty and small. The shower drain was blocked, I told that to receptionist, which I understand was his first day, and nobody took any action. This is just a transit hostel, definitely not to book the place for a nice holiday with your family. You will ruin it.. Not recommended at all. Sorry
Stayed 1 night in Aug 2019

2/10 Terrible

Hicham

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel should NOT be on hotels.com. We reserved a bedroom for 3 guests - after checking in, we realized we were only given 2 pillows (even though we had paid for a room for 3 people), we only had 1 (dirty/stained) towel, the beds were NOT made and the light in the bathroom did not work. The staff was extremely rude and not helpful at all. Our room was located right next to the 'lobby' and we could hear the employee talking all night on the phone and watching TV. Eventually, the employee gave us a third 'pillow' (it actually was a couch cushion that he simply put in a pillow case) and one more towel. We finally had to make our own beds. We asked again about the light in the bathroom, to which he replied he was NOT gonna do anything about it. So we had no light to shower/use the bathroom for our entire stay at Hotel Sylvabelle. Do yourself a favour and AVOID this hotel.
Stayed 1 night in Oct 2018

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay here
This is worst place I’ve ever stayed in. Disgusting on all levels. Broken lights and sink fixtures , Unclean showers. No toilet paper in bathrooms. Revolting and uncomfortable
Stayed 2 nights in Mar 2018

2/10 Terrible

Sheryl, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We actually walked away
Don't. Just don't. We booked this and actually refused to stay here when we got to Marseilles. The Travelocity folks were kind enough to refund us our stay, and we booked a very nice hotel just a few blocks away. Dirty. Very dirty. Smelled strongly of cigarette smoke. Beds were made with sheets and no blankets. A tug of the sheet revealed a very stained and worn bed underneath. There was a shower and a sink in the room, but no toilet. The shared toilet was a little closet with NO SINK to wash your hands. The entryway was duct-taped open, despite a notice telling visitors that it was secure and to buzz the front desk for entry. The duct tape looked like it had been there for quite some time. There was another note inside the door, spelling out the rules for this property as a youth hostel. Perhaps a young, desperate person could make use of this "hotel" but we refused to.
Stayed 1 night in Jun 2018

2/10 Terrible

Duc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No don't stay there
Old building shower door & restroom door can not close all the way. Shelling have black mold. No air-conditioning.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a prison in all respects - from unfriendly staff to unclean bathrooms.
Stayed 1 night in Apr 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

2/10 Terrible

Paul, Brisbane, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Accommodation of my trip
This was most definitely the worst hotel of my trip. I was really disappointed as it had reasonable reviews beforehand! I had booked a single standard room, as I wasn't there for long, but wish it was even less time! First impressions - the room smelt really, really bad. Even with the window opened fully for an hour, it had not disappeared. This smell was bad enough to get me looking for the source, which was unfortunately not found until later in the story... Upon inspection, the room definitely was not clean. I don't know what cleaners they use, but they should definitely be getting new ones. Luckily, the mattress was clean and reasonably comfortable. I would have probably booked a room elsewhere, however, the WiFi didn't work, so that ruled that out. Now, that smell... well... it turns out when you have a shower, the water leaks out and onto the bedroom floor... creates a massive puddle (where your now soaked bag is) and doesn't have anywhere to drain. I would NOT recommend this hotel to anyone!
Stayed 1 night in Sep 2017