Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 11, 2015
Very nice staff I needed to extend my stay till midday there was no problem there was a charge but it was no problem to extend
4 out of 5
Recommended
for Everyone
by A verified travelerfrom quebec, canada

Toujours satisfait

Posted Dec 29, 2014
Bel hôtel, simple à trouver, à pied de l'aéroport mais navette gratuite disponible en tout temps.
5 out of 5
Recommended
for Getaway With Friends
by Pierrefrom Marseille

idéal prêt de l'aéroport

Posted Nov 8, 2014 on Hotels.com
Avant un vol tôt le lendemain matin j'ai passé un bon séjour a cet hôtel !
4 out of 5
Recommended
for Business Travelers
by philippe

This traveler left a rating score only Posted Oct 27, 2014 on Hotels.com
3 out of 5
Recommended
for Business Travelers
by jpsfrom paris

moquette sale et déco hors d'age

Posted Oct 26, 2014 on Hotels.com
les investissements n'ont porté que sur les parties communes. les chambres sont hors d'age et la moquette tachée.
4 out of 5
Recommended
for Everyone
by A verified traveler

1 night prior to early a.m. flight to US home

Posted Oct 9, 2014
Pros: Comfortable bed. Very nice room. Fabulous staff. Proximity to airport.
Cons: Slight amount of mold in grout in the bathroom; but frankly, I battle the same issue in my home.
Location: Do not know about the surrounding area. Stayed just the 1 night. Had a lovely view of the water, marsh and wildlife from our large picture window.
My husband and I needed a room for just 1 night prior to our early a.m. flight home after an extended vacation in southern France. The Pullman at the Marseille airport was exactly what we needed for a restful night before our long journey home. The room was very large. Allowed me to ample room to repack our bags and the bed was delightfully (and gratefully) comfortable. Great amenities. Good meals at restaurant and the staff was absolutely wonderful. Very friendly, cheerful and accommodating. Greeted us with an offer of refreshments. Very very early, on the day of our departure, they had someone at the checkout desk waiting to shuttle us, promptly, to the terminal.
Comment from Hotel Management
Oct 13, 2014 by Laure GOUIRAN, Hotel Management
"The bed was delighfully comfortable", "staff was aboslutely wonderfull"... what could we expect ? Your comment will be send to our teams who work daily to make our guests' saty with us as relawing than yours. Hoping that your long traval back to US was nice and awaiting the pleasure to welcome you again for another trip to Provence. Yours faithfully. Jean Marc LEPAN - General Manager.
2 out of 5
Recommended
for Business Travelers
by Ellinorfrom .

Dålig lukt

Posted Sep 12, 2014 on Hotels.com
På fjärde våningen luktar det skarpt av starka medel och något underliggande som de försöker dölja. Hade huvudvärk hela vistelsen - ngt stod inte rätt till på detta hotell. Dock var frukosten fin & receptionspersonalen trevlig. Jag kommer inte bo här igen.
5 out of 5
Recommended
for Business Travelers
by PFDfrom Paris

Posted Sep 10, 2014 on Hotels.com
Chambre trés confortable
Comment from Hotel Management
Jan 3, 2015 by Laure, Hotel Management
Cher PFD, “ Chambre très confortable»… , ces expressions sont de véritables cadeaux pour toute l’équipe du Pullman Marseille Provence. C’est avec grand plaisir que j’ai partagé votre commentaire avec notre équipe. Nous sommes ravis que vous ayez passé un si bon moment et espérons avoir le plaisir de vous accueillir à nouveau. A très bientôt en Provence, Jean Marc LEPAN Directeur Général
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buenos Aires

Buena opcion si debes pasar la noche en aeropuerto

Posted Sep 7, 2014
Nuestro vuelo salia muy temprano y decidimos dormir ma ultima noche cerca del aeropuerto. Gran opcion. Hotel agradable, limpio, con lindo jardin y pegado al aeropuerto. Si es lo qje necesitas es la mejor opcion en marsella.
Comment from Hotel Management
Oct 7, 2014 by Laure GOUIRAN, Hotel Management
Dear Lola, We read the comment you posted on the site Expedia.com. We very much appreciate your comments regarding your stay at the Pullman Marseille Provence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Jean Marc LEPAN – General Manager