Exterior

Reviews of Travelers Lodge Motel Marshall

2 out of 5
Travelers Lodge Motel Marshall
1425 E College Dr, Marshall, MN

Reviews

7.8

Good

Rating 10 - Excellent. 99 out of 279 reviews" "
Rating 8 - Good. 98 out of 279 reviews" "
Rating 6 - Okay. 49 out of 279 reviews" "
Rating 4 - Poor. 16 out of 279 reviews" "
Rating 2 - Terrible. 17 out of 279 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No in room coffee or tea.
Stayed 1 night in Mar 2024
Response from Bruce - Mgr on Mar 19, 2024
Thank you Ron for your review.Bruce - Mgr

8/10 Good

Enrique

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 4 nights in Mar 2024
Response from Bruce - Mgr on Mar 19, 2024
Thank You Enrique for your review, I appreciate it.Bruce - Mgr

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to rest
Stayed 3 nights in Feb 2024
Response from Bruce - Mgr on Mar 15, 2024
Thank You Enrique, I appreciate your response.Bruce - Mgr

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Bruce - Mgr on Feb 7, 2024
Thank You Enrique for your review, I really appreciate it.Bruce - Mgr

10/10 Excellent

Enrique

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 4 nights in Jan 2024
Response from Bruce - Mgr on Feb 7, 2024
That you again for your reviewBruce - Mgr

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bruce - Mgr on Feb 7, 2024
Thank You Nathan for your review, I really appreciate it.Bruce - Mgr

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Bruce on Dec 1, 2023
Thank You Kris for your reviewBruce - Mgr

6/10 Okay

Clayton

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023
Response from Bruce on Dec 1, 2023
Thanks Clayton for your reviewBruce - Mgr

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023
Response from Bruce on Dec 1, 2023
Thank You Kurt for your reviewBruce - Mgr

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Bruce on Nov 8, 2023
Thanks Joseph, I appreciate your review.Bruce - Mgr

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable hotel.
Rooms were smaller but it was clean and comfortable, affordable, and in a good location. Will stay again.
Stayed 2 nights in Nov 2023
Response from Bruce on Nov 8, 2023
Thank You for the review.Bruce - Mgr

10/10 Excellent

Lon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Nov 2023
Response from Bruce on Nov 6, 2023
Thanks Lon for your reviewBruce - Mgr

10/10 Excellent

Lon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location & staff
Stayed 1 night in Oct 2023
Response from Bruce on Oct 29, 2023
Thanks Lon for your review, I appreciate itBruce - Mgr

10/10 Excellent

Katlin Le

Liked: Cleanliness, staff & service, property conditions & facilities
Staff waa friendly and place was clean
Stayed 3 nights in Oct 2023
Response from Bruce - Mgr on Oct 28, 2023
Thank For the review Katlin.Hope to see you here again.Bruce - Mgr

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bruce - Mgr on Sep 30, 2023
Thanks Sandra for your feedback, I appreciate it.Bruce - Mgr

10/10 Excellent

William

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and we got into our room early. Bed was great. I left a book in the room and Bruce is sending it back to me. That's great service!
Stayed 1 night in Sep 2023
Response from Bruce - Mgr on Sep 30, 2023
Thanks William for the review. Your book has been mailed.Bruce - Mgr

10/10 Excellent

Donna

Stayed 1 night in Sep 2023
Response from Bruce - Mgr on Oct 15, 2023
Thanks Donna for your reviewBruce - Mgr

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Bruce - Mgr on Sep 30, 2023
Thanks Scott for your feedback, I appreciate it.Bruce - Mgr

10/10 Excellent

John, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Room was updated and clean. Stayed 2 days and 2nd day they made bed, clean towels and emptied trash. Bed was comfortable too!
Stayed 2 nights in Sep 2023
Response from Bruce - Mgr on Sep 30, 2023
Thanks John for your feedback, I appreciate it.Bruce - Mgr

10/10 Excellent

dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, positive experience!
Stayed 2 nights in Sep 2023
Response from Bruce - Mgr on Sep 8, 2023
Thanks Dennis, I appreciate you reviewBruce - Mgr

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Bruce - Mgr on Sep 8, 2023
Thank You Vivian, I appreciate your reviewBruce - Mgr

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent motel clean, comfortable and a great location. Excellent service too. Highly recommend.
Stayed 1 night in Aug 2023
Response from Bruce - Mgr on Aug 22, 2023
Thanks David, I appreciate the reviewBruce - Mgr

8/10 Good

Donna

Liked: Cleanliness, staff & service
I enjoyed the suite
Stayed 4 nights in Aug 2023
Response from Bruce - Mgr on Aug 22, 2023
Thank Donna, I appreciate the review.Bruce - Mgr

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good 👍
Stayed 1 night in Aug 2023
Response from Bruce - Mgr on Aug 22, 2023
Thank Denise, Thanks for the review and hope to see you here again.Bruce - Mgr

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Room was clean, bed was comfortable. However the supposedly “smoke free” room reeked of cigarette smoke. I have asthma, so this was not a good experience for me.
Stayed 1 night in Aug 2023
Response from Bruce - Mgr on Aug 22, 2023
I'm sorry if you had a smokey room. If I knew about it I would have moved you to another room.We do have guests that will smoke in a non-smoking room and we deal with that accordingly.Thank YouBruce - Mgr

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Bruce - Mgr on Aug 22, 2023
Thanks Shirley, I appreciate your reviewBruce - Mgr

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Bruce - Mgr on Aug 22, 2023
Thanks Jason for your reviewBruce - Mgr

8/10 Good

Deanna

Traveled with family
Liked: Cleanliness, staff & service
Staff is friendly. Helpful. But nonsmoking room smelled of smoke.
Stayed 1 night in Jul 2023
Response from Bruce - Mgr on Aug 22, 2023
Thanks Deanna for the reviewBruce - Mgr

10/10 Excellent

Judith

Stayed 1 night in Jul 2023
Response from Bruce - Mgr on Aug 22, 2023
Thanks Judith for the reviewBruce - Mgr

8/10 Good

Nancy

Liked: Cleanliness, staff & service
The room was clean and neat. Parking was at a premium. The neighbors were heard easily enough.
Stayed 1 night in Jul 2023
Response from Bruce - Mgr on Jul 21, 2023
Thanks Nancy for your review, I appreciate it.Hope to see you againBruce - Mgr

8/10 Good

cynthia, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Bruce on Jun 24, 2023
Thank You Cynthia for the reviewBruce - Mgr

10/10 Excellent

Matt, Plymouth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Even though this hotel is older construction, I think it's been taken care of through the years. It's a good value if you're looking for a no-frills place to rest.
Stayed 1 night in May 2023
Response from Bruce on Jun 2, 2023
Thanks Matt for the review. Hope to see you here again.Bruce - Mgr

10/10 Excellent

Dawn, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Rooms were very nice, clean and comfortable. Definitely would stay here again if I am ever in the area.
Stayed 1 night in May 2023
Response from Bruce = Mgr on May 17, 2023
Thanks Dawn, I appreciate your reviewBruce - Mgr

8/10 Good

Tim

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Bruce on Jun 3, 2023
Thanks Tim for the review,. Hope to see you here againBruce - Mgr

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from TLM on Apr 20, 2023
Thank you for staying with us!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from TLM on Mar 28, 2023
Thank you for your review! We hope to see you back soon!

2/10 Terrible

Joe and Rachel

Stayed 1 night in Mar 2023
Response from TLM on Apr 9, 2023
I'm not sure what you are rating us on when you were a No Show reservation. I apologize if there was something on our end that didn't meet your expectations with the reservation process.

4/10 Poor

Harlan

Traveled with partner
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2023
Response from TLM-GM on Mar 15, 2023
I'm sorry that you didn't enjoy your stay. Hopefully you will give us another try in the future. We are in the process of remodeling and updating the motel!

4/10 Poor

Cassandra

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled like wet dog, looked like there was puke on the peeling fake leather desk chair. No shampoos or hair dryer. Rented the room for 5 and there was 2 beds but only full size and no recliner or pullout couch for the 5th person. No liner in the ice bucket, dirty glass cups topped with plastic wrap.
Response from TLM on Jan 27, 2023
I apologize that your room wasn't what you expected. We do have shampoo and hair dryers at the front desk for guests who may have forgot. Also when you get ice from the front office, we have bags that we put ice into before it goes into the bucket. We are working on updating our rooms, hopefully in the future you will give us a try again.

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service
Short stay but it met our needs. Firm bed slept well. Thank you.
Response from GM on Dec 20, 2022
Thank you for staying with us and for the review! We hope you stay again in the future. Happy Holidays!

10/10 Excellent

Bruce

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get in and out . Pet friendly
Stayed 1 night in Dec 2022
Response from TLM on Dec 12, 2022
Thank you for your review! Hope to see you again!

6/10 Okay

John

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Dec 2022
Response from TLM on Dec 12, 2022
Thank you for staying with us! I'm sorry that you didn't have a better experience that would increase our rating. Is there anything we could do better next time?

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price. Good place to lay your head for a few days. Has many food choices walking distance, too.
Stayed 2 nights in Nov 2022
Response from TLM on Nov 20, 2022
Thank you for your review and staying with us! We hope to see you again in the future!

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Easy to get to
Stayed 1 night in Oct 2022
Response from Bruce - Mgr on Oct 11, 2022
Thanks Ralph, I appreciate the reviewBruce - Mgr

8/10 Good

greg

Stayed 2 nights in Sep 2022
Response from TLM on Apr 12, 2023
Thank you for taking time to review us!

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2022
Response from Bruce - Mgr on Sep 14, 2022
Thanks Cesar, I appreciate the review.Bruce - Mgr

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reasonable motel-close to lots of things.
It was a nice place to stay. Close to many things. The room had some nice remodeling done. There was a smell when we first got there but we bought an air freshener and it was fine. Manager was very accommodating.
Stayed 1 night in Sep 2022
Response from Bruce - Mgr on Sep 13, 2022
Thank You Lori for your review.Bruce - Mgr

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Bruce - Mgr on Sep 13, 2022
Thanks Bryce for your ReviewBruce - Mgr

2/10 Terrible

Jeff

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked. The room smelled poorly, and I have to wash anything that was in the room. No breakfast, no wi-fi.
Stayed 1 night in Sep 2022
Response from Bruce - Mgr on Sep 11, 2022
This is not a reflection of this Motel. I hear all the time that people are impressed with how clean the rooms are for an older motel.We don't advertise having a breakfast (so be the price)We do have very good Wi-Fi if you use the password which is there for security purposes.Bruce - Mgr

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2022
Response from Bruce - Mgr on Sep 8, 2022
Thanks Jeff, I appreciate your reviewBruce - Mgr