Outdoor pool, sun loungers

Reviews of Hôtel Frégate Bleue

Hôtel Frégate Bleue
Is Frigate 4, Le Francois

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 100 reviews" "
Rating 8 - Good. 38 out of 100 reviews" "
Rating 6 - Okay. 25 out of 100 reviews" "
Rating 4 - Poor. 7 out of 100 reviews" "
Rating 2 - Terrible. 8 out of 100 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No service No body at réception we watt 1:30h for our key
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice people. No English spoken, but my buddy spoke enough French to get us by. And the staff was very good. Nice room with "character". Air conditioning was functional. I would love to stay there again if I ever get a chance. (I would have to work on my French first.)
Stayed 1 night in Feb 2019
Response from Barbara on Mar 20, 2019
Hello, We are delighted that hotel has you more. In hope that you will come back see you soon

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
$1900 OVERCHARGE ---TOTAL BILL $2600---FOR 1 WEEK--ROOM RATE $135. Place and area stinks to high heaven of raw sewage. Picture is OLD an totally misleading, place is a DUMP, little building on the right of picture is an Old Chicken Coop. Restaurant is "CLOSED", breadfast (bad) if available, normally the hotel has no management staff on site. IT IS NOT ON THE BEACH--PATH TO BEACH IS BLOCKED BY -NO TREAPASSING SIGN AND VICIOUS DOGS MAKING RUNS AT YOU. SLIMMY OWNER SMELLS OF BOOZE AND STAGGERS AND INCOHERENT. YOU HAVE BEEN WARNED-----EXPEDIA WILL NEVER POST THE ARTICLE BECAUSE THEY CAUSED THIS MESS AND WILL NOT REFUND MY MONEY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 7 nights in Jan 2019
Response from barbara on Mar 20, 2019
Hello, We are sorry that your stay is bad. from here your problem has already been fixed. If not, do not hesitate to come back to us.

10/10 Excellent

Kimberly, Whitehall MI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small hotel nestled in the hillside with a fabulous view of the Atlantic Ocean. Staff was wonderful. Would definitely return.
Stayed 5 nights in Jan 2019
Response from DAMIEN on Feb 1, 2019
Thank you so much to take the time to live a comment about your stay. See you soon best regards Damien

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location since it’s a close drive to downtown. Great staff and beautiful location. Would stay here again.
Stayed 2 nights in Jan 2019
Response from Damien on Feb 1, 2019
Bonjour, Nous vous remercions pour votre message et d'avoir pris le temps de voter en notre faveur. Nous continuons nos efforts tous les jours pour améliorer notre service au quotidien. En espérant vous revoir bientôt, Damien

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
My room was freshly painted and clean, and with a wonderful view and balcony. However, the shower was broken, the balcony window-blind didn't work and the balcony door wouldn't lock. Although these defects were photographed by staff during my fortnight's stay none were fixed prior to my leaving. I was also not given the more-expensive kitchenette that I booked, but my request for a refund was totally ignored. Expedia also ignored the email I sent telling them that I was given the wrong accommodation.
Stayed 14 nights in Nov 2018
Response from damien on Feb 1, 2019
Tank you for taking the time to live a comment on your experience. Please send us your information in order to slove this trouble as soon as possible to refund the difference. Best regards DAMIEN

4/10 Poor

Jianwen

Disliked: Room comfort
That area is not in the most convenience part of island for tourist. We were placed on a attic room, which is unique but not practical. I have to hunch my back all the time. I also saw a lot of tiny ants in the room. WiFi signal was also bad for our room.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little hotel for families
William greeted us and was very positive and explained the features of the property and the room (mini fridge in room, 2 level units, many with views). The little pool was full of kids playing together. The woman from a neighboring unit knocked on the door at 9pm demanding that we stop talking and walking because it was disruptive to her and her family. If you have a family and want to leave the kids at the pool alone this is a great place for you.
Stayed 1 night in Mar 2018

8/10 Good

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place to stay w/ friendly staff
Great staff, very friendly and accommodating! Great location and nice property. The room was a bit awkward and not what we were expecting. It was a loft type room where you had to climb up a latter to get to the bed. The bathroom was not private. It was below the loft and only separated by a shower current. Also, breakfast is not included. Big disappointment.
Stayed 9 nights in Mar 2018

6/10 Okay

Monica

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing...
The pictures and description are misleading. It is not near a beach, and the restaurant is not really a restaurant. When we checked in at 7:30pm on a Friday, we were told that the chef was gone. We assumed we just missed him. The next day, I spoke with the front desk to ask about the restaurant hours. I was told that the restaurant is open late in the evening. Later, we went to the restaurant at 7pm and again was told that the chef was not there. As we were trying to figure out why the chef wasn't working on a Saturday evening, another family was seated at a table. We asked why couldn't we get seated, and another guest chimed in and told us that we have to place our dinner orders early in the day from a selection of 3 items, and the chef will drop the meals off at the restaurant in the evening. Huh? No one ever told us that at check in or the next day when I asked about restaurant hours. It was confusing to not know this. For the rooms, there was no real separate bathroom from the main area where the bed is. There is a door next to the bed for the toilet (very small area just big enough for a toilet), and a separate door for the shower. Very small and right next to bed. You can see the beach at a distance from the hotel, but you can't get to it. There is no road to drive to it and you cannot walk. If you need a cheap place to sleep, this is it, but do not expect more than a bed, and a place to shower.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, intimate secluded hotel
A great, intimate, hotel. Features a variety of rooms along with a restaurant and bar by the pool. Very unique property. Located at the top of the hill, hotel is secluded but just a few minutes from lots of activity, shopping, water sports, etc. Room was great, with a huge bed, desk, sofa, refrigerator, shower and toilet. The property has gardens, trees, and great landscaping. The nature comes out at night and you can spot and hear the frogs, snails, lizards and more in the gardens. During the day, the trees are alive with a variety of birds. Beautiful gardens and property.

10/10 Excellent

Mel, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Amazing views of the ocean.. nice comfy rooms, breakfast in the morning is simple and delicious.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place to stay with great accommodations
The hotel staff and manager were wonderful and always ready to assist. I was unable to speak French and they would try every possible way to ease the communication barrier. I forgot my universal charger and they lend me an extra charger for the whole time that I stayed. The room has everything that a home could have, which was amazing (i.e. spacious, plenty of pillows and beds, free wifi, air conditioning, microwave, fridge, outdoor pool with bar, and ocean view). The food was spectacular and was beautifully decorated. The manager suggested great things to do while I was on the island for a very short amount of time. I enjoyed the stay overall and would love to come back whenever I could take a vacation. ---vacationer from Texas---

10/10 Excellent

Carol L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Martinique
Beuatiful area with nice views.

8/10 Good

Juan, Guadeloupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel recommended
The room was very clen everyday, the hotel staff was nice and very friendly, recommended.

6/10 Okay

Alexandra

Liked: Staff & service
Disliked: Property conditions & facilities
Damien is a great host and made us feel extremely welcome and relaxed. The staff were excellent. We had dinner on the deck by the main pool area at short notice, and were very surprised over the quality of the set menu! Truly excellent. The communal areas of the hotel are quite modern and clean. Our main issue was in the quality of the rooms themselves. Outdated. Proper curtains, better linen and mattress as well as a shower head would be good

8/10 Good

David, Nantucket

Liked: Cleanliness, room comfort
Nice, affordable, pleasant...
This hotel is off a small bumpy road as are many on Martinique. The neighborhood is residential so you will want to have a car. While not the most fancy hotel this is a very nice and surprisingly affordable place to stay. Ocean view rooms look out on the Caribbean water and some small islands. Hotel staff tried to be as helpful as possible.

6/10 Okay

David

Liked: Cleanliness, room comfort

6/10 Okay

Mona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get what I expected
The pics were misleading. Didn't get the room I reserved. Got a smaller room & reception clerk said there was no room like I described. I later found out he lied. Disappointing.

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Couple, Romania

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, rusty and dusty place
The kitchenette was rusty and simply could not be used, the furniture was old so as the bathroom facilities. A lot of moschitos hiding between the walls. Wifi did not work most of the time. The only good thing about the place is the see view and terrace of the rooms at the ground floor. Generally, overpriced, if you find a house to rent for half of the price than opt for a house.

8/10 Good

Laurent

Liked: Cleanliness, staff & service
.
Stayed 13 nights in Dec 2023

2/10 Terrible

pauline

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

6/10 Okay

JACQUES

Liked: Cleanliness, staff & service
Séjour d'une semaine en mars 2023
Hôtel bien situé et calme, mais parking insuffisant et chambre 211 à éviter (WC et douche minuscules et dans la chambre, vue sur le parking plus que sur la piscine !) Restaurant correct mais la carte ne change pas de la semaine !
Stayed 7 nights in Mar 2023

8/10 Good

Stéphane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agreable sejour
Tres agreable sejour, la vue sur la mer, la piscine et le restaurant tres sympa. Poisson frais le soir au menu tres bien cuisiner, je me suis regalé.
Stayed 5 nights in Jan 2022

8/10 Good

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour, cyril au bar est top avec de supers coktails !
Stayed 6 nights in Jan 2022

10/10 Excellent

COLETTE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Sandra on Apr 14, 2021
Merci pour cette belle note, nous avons été ravis de vous accueillir

10/10 Excellent

maeva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021
Response from Sandra on Apr 14, 2021
Merci pour cette super note, nous avons été ravis de vous rencontrer et nous espérons vous revoir prochainement.

2/10 Terrible

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Très belle vue sur la baignoire Joséphine , vraiment magnifique 😍😍😍
Stayed 9 nights in Jul 2019

8/10 Good

Loic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On recommande.
Le personnel très agréable, accueillant, aux petits soins. Un séjour paisible dans un environnement calme et très bien décoré. Cependant l’emplacement nécessite une voiture.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Vu magnifique, piscine disponible, materiels a disposition mais en mauvais état Cocktail de bienvenue a l arrivee Propreté mauvaise, équipements obsolète, linge pas regulierement changé (pas tout les jours)
Stayed 6 nights in Jun 2019

10/10 Excellent

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour
Super séjour, hôtel très agréable
Stayed 2 nights in Apr 2019

8/10 Good

Gaelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Nicolas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ibis
Pas d'acceuil Plutôt 2 etoiles
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2019

8/10 Good

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un hôtel correct, le manque de restauration est pénalisant, surtout si vous n'avez pas de véhicule, les Grandes chambres avec balcon ont une très belle vue,
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Der Ausblick war hervorragend. Wir haben das Zimmer nur zum duschen gebucht, da der Abflug erst um 23:00 Uhr erfolgen sollte. Diese kleine könnte ein Juwel sein... Das Personal war sehr freundlich und hilfsbereit!
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
La vue depuis les chambres de l’hôtel est magnifique. L’hôtel a beaucoup de cachet et est à taille humaine. En revanche, certains équipements dans les chambres sont vétustes
Stayed 7 nights in Mar 2019
Response from Barbara on Mar 22, 2019
Bonjour, Nous vous remercions pour votre commentaire. Nous effectuons actuellement des changements concernant les équipements dans les chambres.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2019

6/10 Okay

Vincent

Disliked: Cleanliness, property conditions & facilities, room comfort
Pas terrible
Hotel qui est vraiment dans son jus et qui mériterait un gros coup de remise à niveau tant au niveau des chambres et salles de bain que des communs...
Stayed 1 night in Feb 2019
Response from Barbara on Mar 23, 2019
Bonjour, L’hôtel à déjà commencé a être rénové,nous voyons et savons exactement tous ce qui doit être améliorer.je prend en compte votre commentaire. En espérant qu'a votre prochain séjour vous passerez, par chez nous et constaterez l’évolution. a très bientôt

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Tolle Aussicht, Frühstück mangelhaft, Bett war bequem, keine Ablagemöglichkeit, Haus an sich schön, aber Personal eher in einer Findungsphase
Stayed 5 nights in Feb 2019
Response from Barbara on Mar 22, 2019
Hallo, Wenn ich gut verstehe, hat nichts mehr, abgesehen vom Meerblick. Wir verbessern ständig den Service beim Frühstück, alle Dienstleistungen und die persönlichen. Ich berücksichtige Ihren Kommentar ..

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
geen personeel. geen restaurant. vies terrein en zwembadje 2,5 uur gewacht op ontbijtje
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Chambre spacieuse, piscine très sympa Matériel vétuste
Stayed 1 night in Feb 2019
Response from Barbara on Mar 23, 2019
Bonjour, Merci pour votre commentaire, l’équipement vétuste; est en cours de remplacement

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Pour 88 euros logé sous un toit avec peut de lumière, chambre en mauvaise état avec des sanitaires au rez de chaussé sans porte pour les wwc.
Stayed 3 nights in Jan 2019
Response from Barbara on Mar 23, 2019
Bonjour, Dans la description de la chambre, il est indiqué loft chambre"sous les toit", d’une petite salle d’eau au rez-de-chaussée avec douche, lavabo et toilettes. tout est dit dans la description. Concernant le manque d'intimité soit pas de porte ds les w.c. nous faisons le nécessaire pour l'améliorer. navré que votre chambre ne vous ai pas plus.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le logement était très décevant, rapport qualité prix (payé 88 euros) pour une chambre sous un toit avec peu de lumière, accessible par un escalier très pentu en mauvais état, les sanitaires au rez de chaussée isolés de l'entrée par un simple rideau de douche. Ne recomande pas du tout
Stayed 3 nights in Jan 2019