Classic Room (Village View) | View from room

Reviews of Hotel La Pagerie

4 out of 5
Hotel La Pagerie
Marina Pointe Du Bout, Trois-Ilets, Le Marin

Reviews

8.8

Excellent

Rating 10 - Excellent. 359 out of 746 reviews" "
Rating 8 - Good. 295 out of 746 reviews" "
Rating 6 - Okay. 70 out of 746 reviews" "
Rating 4 - Poor. 16 out of 746 reviews" "
Rating 2 - Terrible. 6 out of 746 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Brigitte, Quincy

Traveled with partner
Liked: Cleanliness, staff & service
Loved the location, staff, comfort of room, nice quality linens and bedding. My room, 418 needs renovations. I understand there are other rooms that are in much better condition. If I were to come back, I'd ask for a renovated room. Special kudos: the breakfast staff, especially the manager are outstanding. Loic at the front desk is wonderful:)
Stayed 7 nights in Mar 2024
Response from La Pagerie **** Team on Apr 2, 2024
Dear ,First of all,l the team of La Pagerie **** - Tropical Garden Hotel would like to thank you for your inspiring and encouraging review.It is a pleasure for us to hear that your last stay with us was a success.The last of our remaining rooms to be renovated will be started next month. So you won't need to specify on your next stay that you want a renovated room.We sincerely hope to have you back with us in la Pointe du Bout for another beautiful tropical journey.Kind regardsLa Pagerie**** Team

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Ok overall
Stayed 7 nights in Mar 2024
Response from La Pagerie **** Team on Apr 2, 2024
Dear Guest,Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your stay, especially ………………..We all hope to welcome you again in future.Kind regardsHotel La Pagerie**** Team

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. I asked for a quiet room and got one. I didn't hear much from the street. The room was spacious and comfortable. Everything you need is a close walk.
Stayed 7 nights in Jan 2024
Response from La Pagerie **** Team on Mar 3, 2024
Daer Mrs Diana, It is a pleasure to read that you enjoyed your stay at L'Hôtel La Pagerie ****.We look forward to welcoming you back. Yours sincerely

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Noisy and Rude Staff
Quite simply the noisiest hotel ever stayed in...and also the reception staff where not particularly friendly and accomodating Pre-arrival I contacted the hotel and asked for a quite room - no response. On checkin I aaked again amd the response wa 'the room alloated is normally ok'. Actually the room was above an ice cream / cafe and alao above the hotel restaurant/breakfast room so double whamy - dragging chairs and moving furniture until 12.30am only for it to start again at 07.00 in the morning with dragging furniture, tipping cuttlery into trays... So... do not stay here if you want to relax and enjoy a good nights sleep - it simply won't happen. Staff generally treat you like you are trying to rob the place - from panicking that trying to get away without paying for breakfast (becasue they cannot find you in the breakfast room) and standing over you whilst another fetches the bill.. As for Pool Towels....No possibility for 2 days to change wet pool towels - told no twice on consequtive days. First day was a flat blank no despite having the towels 2 days and they being wet. Second day, the first comment was no because you are checking out today even though we had been told it was ok to use the pool as our flight was not until 20h. The response was no you can keep the wet used towels.. Then another receptionsit told us there were no towels.. Actually they have issues to wash them and people steal them - implying i wanted to steal them... 4*? 4*shocking attitude
Stayed 4 nights in Jan 2024
Response from La Pagerie**** Team on Jan 18, 2024
Dear Mrs. Evison, We thank you for choosing La Pagerie **** - Tropical Garden Hotel for your stay and for sharing your opinion with us.First of all we are sorry to read about the lack of guidance from our reception staff, starting from the message you left on Expedia platform without answer and then from the staff at front desk. They should have informed you that in this season the hotel is almost always fully book, and it is not possible to change from a room type to another at check-in. In your case, for guests that are looking for very quiet room we suggest a Comfort Garden View which have a small balcony overlooking our tropical garden. All our Classic Room, the room type that you booked, are located on the first or second floor, and all have a view on the main commercial road. We will check with reception staff for a better communications in order to avoid any misunderstanding next time.Furthermore we take into account your feedback regarding the misunderstanding with the staff. We are very sorry if you perceived it as rude and unfriendly.Firstly concerning breakfast we ask to all guest without a reservation, to sign in order to validate the transfer it on the room account. Secondly when the hotel is full like in this period it is difficult to clean the pool towels quick enough, for this reason we ask to our guest to try to change them each 48h. A draying rack is put on the balcony of each room, so they can dry during the night. Please note that these procedures are established in order to provide a better service to our guest. Sincerely,

10/10 Excellent

ROMANETTI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from L'équipe La Pagerie**** on Jan 18, 2024
Bonjour,Nous vous remercions pour votre évaluation positive suite à votre séjour à La Pagerie **** Tropical Garden Hotel.Au plaisir de vous recevoir à nouveau pour un autre séjour tropical chic.Tropicalement vôtre,

10/10 Excellent

Georgiy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the nice area
The hotel is located near the beach and also in the area of shops and restaurants. The hotel area is very green with many plants and trees. I would live to come back again
Stayed 1 night in Dec 2023
Response from La Pagerie**** Team on Jan 18, 2024
Dear Georgiy,Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel.It was a grate pleasure for us to read that you enjoyed your stay!We all hope to welcome you again in future.Kind regards

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon Temp En Martinique
All of the staff was very content. They helped us with our French an most spoke some English.
Stayed 1 night in Nov 2023
Response from La Pagerie**** Team on Dec 3, 2023
Dear Guest,We thank you for choosing La Pagerie **** - Tropical Garden Hotel for your stay and for sharing your opinion with us.It was a grate pleasure for us to read that you enjoyed your stay, especially our staffWe all hope to welcome you again in future.Kind regards

10/10 Excellent

Franck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply amazing. Recently renovated.
Stayed 2 nights in Nov 2023

8/10 Good

Maximilien

Stayed 1 night in Jul 2023

10/10 Excellent

micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from L'équipe La Pagerie**** on Aug 1, 2023
Cher Micheal, Nous tenons à vous remercier d’avoir choisit La Pagerie **** Tropical Garden Hotel pour votre dernier séjour et sommes ravis que vous ayez apprécié l’ensemble de votre séjour ainsi que notre personnel que nous ne manquerons pas de féliciter.Au plaisir de vous recevoir de nouveau parmi nousTropicalement vôtre,L’équipe de la Pagerie****

6/10 Okay

Francois

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Some staff members were helpful. I didn’t like the pool was being renovated. Breakfast was excellent.
Stayed 7 nights in Jul 2023
Response from La Pagerie **** Team on Jul 30, 2023
Good morning dear guest,It is a pleasure to read that you enjoyed your stay at L'Hôtel La Pagerie ****.We look forward to welcoming you back to check our new spaces. Yours sincerelyThe team at La Pagerie****

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and good welcome grom staff
Stayed 8 nights in Jun 2023
Response from L’équipe de la Pagerie**** on Jun 12, 2023
Bonjour Madame / Monsieur , C’est un plaisir de lire que vous avez apprécié votre séjour à La Pagerie **** Tropical Garden Hotel.Au plaisir de vous recevoir de nouveau. Sincèrement,L’équipe de la Pagerie****

10/10 Excellent

Annick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 2 nights in Mar 2023
Response from La Pagerie **** Team on May 3, 2023
Dear Mrs Annick,Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your stay.We all hope to welcome you again in future.Kind regardsHotel La Pagerie**** Team

10/10 Excellent

youssef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a wonderful location by the beach
Great hotel in a great location close to multiple beaches . Has a nice pool. Many stores and restaurants next to it. Very friendly staff. A little outdated but other than that it is perfect .
Stayed 3 nights in Feb 2023
Response from La Pagerie**** Team on Mar 4, 2023
Dear guest,Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your stay, especially the location and swimming pool.We all hope to welcome you again in future.Kind regards

8/10 Good

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very efficient, friendly, and spoke beautiful English, a rarity in Martinique. The breakfast was not very good and overpriced.
Stayed 1 night in Feb 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very comfortable rooms and nice and kind staff.

10/10 Excellent

GRANDCLERC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff

10/10 Excellent

Richard

Stayed 6 nights in Nov 2022

6/10 Okay

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and breakfast staff, a little let down by receptionist not very friendly, no recognition as fourth stay at this hotel, and nothing for being a good member. No upgrade no early check in made us wait til bang on 3pm wanted €50 euro to check out one hour later. A shame because great location and hotel.
Stayed 2 nights in Oct 2022

6/10 Okay

Helen

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No loyalty program
Fabulous breakfast and staff serving at all bars. The reception staff let this place down. Very standoffish. No recognition for being a returning guest, no recognition for being a gold member. Nothing, I couldn’t get the WiFi password to work and receptionist told me I need to learn and go back to my room and keep trying! It didn’t work and she had to swop the code. No early check in they wanted €50 for late check out and no upgrade. The location of the hotel is great with bars cafes shops and restaurants on the doorstep.
Stayed 2 nights in Oct 2022

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and property were very nice.
Stayed 1 night in Oct 2022
Response from La Pagerie**** Team on Oct 26, 2022
Dear guess,Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your stay.We all hope to welcome you again in future.Kind regardsLa Pagerie**** Team

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly.
Stayed 4 nights in Jul 2022

10/10 Excellent

Carl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very understanding and helpful as we spoke very little French. The food at the hotel was amazing. Overall an awesome experience!
Stayed 3 nights in Jun 2022
Response from La Pagerie**** Team on Jul 5, 2022
Dear Guest, Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your last stay. We all hope to welcome you again in future. Tropically Yours,

6/10 Okay

Sylvie

Liked: Cleanliness
Nice hotel, nice pool, the restaurant is not very good but the breakfast is outstanding. All together very nice place
Stayed 1 night in Jan 2022
Response from La Pagerie**** Team on Mar 9, 2022
Dear Madam, Dear Sir, Thank you kindly for you feedback after your stay with us. We are sorry to read that you did not enjoy the restaurant, it would have been nice to discuss further with you about the reasons why you didn't enjoy it. However we all hope to have you back here in La Pointe du Bout to change you opinion about it. Kindest regards

6/10 Okay

Sylvie

Liked: Cleanliness
Nice
Nice and clean hotel. The rooms are not luxurious but comfortable. Take a room garden side. The breakfast is outstanding and opens at 6 . The restaurant is medium. Medium food medium service. All together good place, I will go back
Stayed 1 night in Jan 2022
Response from Front Desk Manager on Jan 13, 2022
Dear Mrs Engel, Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your stay, especially our Confort room and breakfast. Concerning the restaurant we apologize if the service and food where not at you taste. In order to improve the quality of our service next time, do not hesitate to share your detailed experience with the reception. We remain anyway at your entire disposal if you wish to discuss with us further. We all hope to welcome you again in future. Kind regards La Pagerie**** Team

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very good experience. Pleasant and relaxing garden. The room was clean and nicely decorated. I would recommend a microwave in the kitchenette and more amenities, animations in the hotel.
Stayed 5 nights in Jan 2022
Response from Front desk manager on Jan 15, 2022
Dear Guests, Thank you very much for sharing with us your experience in La Pagerie **** - Tropical Garden Hotel. It was a grate pleasure for us to read that you enjoyed your stay, especially the room and the garden. We take into account your suggestions in order to make your next stay perfect. We all hope to welcome you back soon. Kind regards La Pagerie**** Team

8/10 Good

Julia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021

6/10 Okay

Rehema

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice location but bad information from staff
The Hotel building was nice & the rooms had space. The lobby & restaurant were pleasant. The rooms might be 3.5 stars We had the most difficulty getting good information from the staff! Before we arrived I asked for help understanding the COVID requirements for the country and they sent me a correct chart in French but told me the wrong information about it. I had to keep going back & forth with emails until they finally confirmed what I thought the chart said. In advance, I asked to switch the 1 big bedroom to 2 twin beds & they agreed to. When we arrived I asked & they said yes. When we got to the room it was still 1 big bed. We didn't have time to waste that late due to the curfew. We asked that when they got the right room together to transfer our bags. After dinner we went to the new room and things were missing. We called asking and they said they'd look. Later we found our items behind the front desk. We wanted to enjoy the beach the last day but they said that we needed to get to ferry to St Lucia 3 hours early and that the local ferry wasn't dependable & we needed to allot more time for that. We got to the Ils des express ferry & they weren't even open yet! Also the local ferries were always on time, we needn't have taken the earlier one. So we wasted time at an empty ferry station when we could have enjoyed the beach. and the ferry lines took so long, the ferry didn't leave until after 8. That man had us on the 4:20 local ferry.
Stayed 2 nights in Jul 2021

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, excellent breakfast, nice surroundings, no beach , big pool, friendly staff
Stayed 1 night in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2020
Response from Kerrie-Lee Jennings-Cressan on Mar 3, 2020
Bonjour et merci d'avoir choisi notre hôtel pour votre séjour. Nous sommes ravis d'avoir répondu à vos attentes. Au plaisir de vous revoir ; A bientôt Kerrie-Lee JENNINGS CRESSAN Chef de Réception

8/10 Good

Nico, Switzerland

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Right in the center, and pretty quiet inside, whereas the street can be noisy (I would be cautious on rooms with street view if I’m a bit concerned by noise). Swimming pool area is stunning and bar pool is cool. Good at restaurant and swimming pool (lunch) was great but service was very slow. Room was big, comfy and well furnished.
Stayed 8 nights in Jan 2020
Response from Kerrie-Lee Jennings on Feb 9, 2020
Hello Nico , We would like to sincerely thank you for taking the time to share your thoughts, it is a pleasure to read that you enjoyed your stay. We remain at your disposal for any future requests that you may have . You can send us directly by email or telephone.You will be able to take advantage of the exclusive HOTEL LA PAGERIE **** offers. We look forward to welcoming you to our hotel again very soon. Regards, Kerrie-Lee JENNINGS Front Office Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2019
Response from Kerrie-Lee on Dec 8, 2019
Bonjour C'est avec joie que nous prenons connaissance de votre avis et nous vous remercions d'avoir choisi notre hôtel. Nous sommes ravis que ce séjour ait été à la hauteur de vos attentes. C'est avec plaisir que nous vous accueillerons lors d'une prochaine venue ; A très bientôt Kerrie-Lee

8/10 Good

wizz, Chelmsford UK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the ferry and small commercial area. Self contained. Nice reception area. Only one minor observation we had some mould in our shower area which probably could do with a power wash and a re-paint.
Stayed 2 nights in Nov 2019

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel La Pagerie- Perfect!!
Hotel La Pagerie was such an amazing stay. The room has a small kitchen area with fridge which was handy to do a bit of shopping and make your own breakfast if you don’t want to pay the expensive price of 20€ per person for breakfast. The hotel is clean and beautifully equipped with everything you could possibly need. No need to bring towels, toiletries, hair dryers etc, all provided. The staff speak very good English and go out of their way to help. The swim up bar is so nice for sitting sipping cocktails in the sun. The bed was the comfiest I have ever slept on and the bed is so huge I could stretch my arms out and still not touch either sides of the bed! Village Creole right next to the hotel has some lovely restaurants where we ate each night and the beautiful marina is a stones throw away. You need a car if you want to explore the island but the beaches are just a few minutes walk and there are some lovely restaurants right on the sand. Overall an amazing stay, thank you b
Stayed 7 nights in Oct 2019
Response from Reservations on Nov 10, 2019
Dear Vicky, Thanks for staying with us. We appreciate your feedback! Your satisfaction is our best reward. Hope to see you again on our beautiful Island!

10/10 Excellent

Diana A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from ANGELA on Oct 22, 2019
Merci pour votre retour concernant notre établissement, au plaisir de vous revoir, Cordialement, Angela Service Réservation

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. See you again soon. Nice pool. Good location.
Stayed 2 nights in Aug 2019
Response from Kerrie-Lee Jennings on Aug 26, 2019
Thank you for the very kind comments and feedback! I will be sure your share your feedback with the team. Should you plan a next stay, please reach out to me at resa@hotel-lapagerie.com and I'd be happy to assist with your reservation and ensure you have another wonderful experience. All the Best , Kerrie-Lee JENNINGS Front Office Manager

10/10 Excellent

luthna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Kerrie-Lee JENNINGS, Chef de Réception on Aug 20, 2019
Bonjour Luthna, Merci d'avoir pris le temps de partager votre feedback. Nous sommes ravis que vous ayez passé un très bon séjour et espérons que vous ne nous priverez pas de votre confiance. Au plaisir de vous revoir ; Bien à vous Kerrie-Lee JENNINGS-CRESSAN

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019
Response from la réservation on May 9, 2019
Ce fut un plaisir de vous recevoir.Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! L'équipe de La Pagerie****

8/10 Good

Sandra, Fiji

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice location, pretty stores and nice restaurants. The room is spacious and clean. You can hear through the walls (baby crying, slamming doors) but nothing that kept us up at night. Huge bed and a cute balcony. It’s expensive and I wouldn’t say worth the price, breakfast is basic but all in all, nice experience.
Stayed 1 night in Apr 2019
Response from Kerrie-Lee JENNINGS CRESSAN on Apr 4, 2019
Dear Sandra, We would like to thank you for your review about Hotel La Pagerie****. We are really happy that you enjoyed your stay with us. We really appreciate your feedback, our customer satisfaction is really important to us. We hope to see you again. Best regards,

6/10 Okay

stevel, Javea spain

A decent hotel - no more no less - good for the area but a 3 star hotel in truth
Stayed 3 nights in Mar 2019
Response from KERRIE-LEE JENNINGS on Mar 26, 2019
Hello, Thank you for your feedback on your stay with us. We have read your feedback with interest, however, it is a pity that you did not share your feedback in person so that we could have made your experience more mémorable. Looking forward to welcoming you again soon! Best Regards Kerrie-Lee JENNINGS-CRESSAN

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect! Staff very nice! I have no complaints at all! The beach is 5 minutes walk from the hotel.
Stayed 4 nights in Mar 2019
Response from Kerrie-Lee Front Office Manager on Mar 10, 2019
Bonjour, Thank you for your amazing feedback! :-) We’re elated that you enjoyed your time with us! Your comments and suggestions are duely noted. It’s our pleasure to host you upon your next visit to Martinique. Best regards, Kerrie-Lee Front Office Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Kerrie-Lee JENNINGS-CRESSAN on Apr 1, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions votre note ! A très bientôt! Kerrie-Lee J-C

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for day trips to the north and south, nice pool. Resturants all fantastic in this area.
Stayed 4 nights in Feb 2019
Response from Kerrie-Lee , Chef de Réception on Feb 25, 2019
Hello ! Thank you for your feedback on your stay with us. We have read your feedback with interest, and it will definitely help our future guests to choose our establishment. We are delighted to have met your expectations, your satisfaction is our greatest reward! Looking forward to welcoming you again soon! Best Regards Kerrie-Lee JENNINGS-CRESSAN

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019
Response from JENNINGS-CRESSAN on Feb 5, 2019
Bonjour Mark, Nous vous remercions d'avoir pris le temps de nous noter. Espérant vous accueillir à nouveau prochainement. Cordialement, Kerrie-Lee JENNINGS-CRESSAN

8/10 Good

Yun Cee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Kerrie-Lee JENNINGS-CRESSAN on Jan 28, 2019
Bonjour Yun Cee. Nous vous remercions d'avoir pris le temps de nous faire votre feedback. En espérant avoir le plaisir de vous accueillir de nouveau prochainement parmi nous. Kerrie-Lee JENNINGS CRESSAN Chef de Réception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast there is awesome, and the rooms are very comfortable and clean.
Stayed 5 nights in Jan 2019
Response from Kerrie-Lee JENNINGS-CRESSAN , Front Office Manager on Jan 17, 2019
Thank you for your review! We are excited to hear that you had such excellent experiences at Hotel La Pagerie****. Our team loves seeing your kind words and we hope to see you again soon! Best Regards

8/10 Good

Jackie, Metuchen, NJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, helpful staff, comfortable bed and room w balcony, very clean, and near great swimming!
Stayed 11 nights in Dec 2018
Response from Kerrie-Lee , Front Office Manager on Jan 6, 2019
Thank you Mrs Jackie for leaving this helpful comment ! I will share this with our team ! Have a Prosperous New Year! Best Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel!! It was extremely clean and had everything we needed. The pool was too chilly and we rarely saw anyone in there. We stuck to the beach everyday. There were two that were about a 5 minute walk from the hotel. AMAZING location! It is next to the Creole Village which has all of the shops, bars, and restaurants you could need. A 5 minute walk down the road is the marina, which is great for excursions or a dinner on the water. The hotel staff was very friendly and accommodating. They scheduled taxis, pointed us in the right direction, and gave us converters when we forgot ours. Would recommend 100% and would come back.
Stayed 5 nights in Dec 2018
Response from Kerrie-Lee JENNINGS on Dec 14, 2018
Thank you for taking the time to provide us with your positive feedback. We truly appreciate your review and we're thrilled to know you had an incredible vacation with us and experienced outstanding customer service . Guests love our unbeatable location in the heart of Trois Ilets . We are glad you found our proximity to nearby attractions to be convenient for you! We're so excited to welcome you back the next time you return to Martinique!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Kerrie-Lee JENNINGS, Chef de Réception on Jan 4, 2019
Merci d'avoir séjourné dans notre établissement. Nous apprécions votre feedback!

10/10 Excellent

NJ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location...about 25 minutes from the airport and in the middle of the creole village. Lots of places to eat and minutes away from the beach and close to the ferry to Fort the France. Lots of options for water sports. Hotel staff was really nice and went out of their way to make sure we were comfortable
Stayed 4 nights in Nov 2018
Response from Kerrie-Lee Front Office Manager on Nov 22, 2018
Goodday NJ, Thank you for taking the time to give us your feedback. We appreciate it and we hope to welcome you again soon. Best Regards, Kerrie-Lee JENNINGS-CRESSAN