Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
by A verified traveler from Toronto
disappointingPosted Mar 31, 2011
This hotel has a relais and chateaux designation but does not live up to the label. We were there for 3 days and nights in one of the least nice rooms with no view of anything but the back of a building so that may have coloured our view somewhat. Also annoying was the fact that the cleaning staff used our doorway to store and park their cleaning carts so it was sometimes like negotiating an obstacle course to get into our room . The rooms were well set up and comfortable except for a terminal lack of lighting. The bedside lights were so dim that we could not read after dark. This was probably the most annoying thing about the room. In other situations we have gone out and purchased a better light bulb and substituted it but the way it was set up, that could not be done. The food was disappointing - breakfasts were good but the quality of the dinners was erratic- overcooked the fish and vegetables and wholly uninspired room service menu and food. Location is nice but beach is small and on a shallow lagoon so ocean swimming is not great. Water sports are provided but we were unable to use many of them as they were booked out. If we had not had a car and left the property for most of the day, there would not have been a lot to do. So all in all, it was nice enough but had no real soul and nothing to make you want to return. Certainly not worth the price. The island, on the other hand is lovely and unlike most of the other Caribbean islands has a wonderful road system.