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Pretty decent for the price. We’ll stay again when we visit the area again.
Destiny
Stayed 1 night in Nov 2023
4/10 Poor
Alan
Traveled with family
Oct 27, 2023
Liked: Room comfort
Disliked: Cleanliness
We had three rooms in this supposedly recently remodeled hotel. All were well appointed. All had a faint sewage smell. The odor became worse if you turned off the AC. Keeping the AC fan on helped as did keeping the bathroom door closed.
The breakfast is typical hotel buffet fare. Nothing to write home about. The breakfast staff were excellent. Unfailingly polite and helpful. By far the best of the employees there.
Wonderful stay except for the constant sewer gas we were smelling.
Kelly
Stayed 3 nights in Sep 2023
Response from Christina, General Manager on Oct 11, 2023
Thank you for taking the time to provide your feedback. I am sorry to hear your stay did not quite meet your expectations. The comfort and satisfaction of our guests is very important to us. If you ever find anything is not quite as it should be, please don't hesitate to let us know. I hope we have the pleasure of accommodating you again soon. Have a wonderful day!
Toilet didn't flush properly and bathroom wasn't terribly clean. Beds had visible box-spring and covers didn't stay secure on comforter.
Verified traveler
Stayed 1 night in Aug 2023
Response from Jason B on Aug 14, 2023
I am sorry to hear that you encountered an issue during your stay with us. I will address these issues right away. We hope that your next stay will meet your expectations.
I stayed in room 302 the room reeked of males testosterones the sheets, the pillows, the bed it smells horribly bad. I could not sleep because of the smell it was horrible. This is the worst I’ve ever encountered in any hotel in my entire life and I stay at many hotels because I travel a lot.
Sharon
Stayed 1 night in Jul 2023
Response from Jason B on Jul 17, 2023
I am sorry to hear that you did not enjoy your stay with us. Though admittedly, I am unsure what you mean by "male testosterones", I will address this with our housekeeping staff. I hope that future stays with us will be more enjoyable.
I stay at this property six or more times a year. And never have I had front staff be so unfriendly at check in and check out.
I usually find staff very engaging....this time the staff checking me in barely looked at me....I felt like they had better things to do at the time. I will stay here again because I have never had this happen...maybe it was an off day....BUT property very clean even during construction and updating.
Barbara
Stayed 1 night in Jun 2023
Response from Jason B on Jul 17, 2023
I am sorry to hear that you had an "off stay". I will definitely address this issue with our staff.
2/10 Terrible
Julio
Business traveler
Jun 26, 2023
Disliked: Cleanliness, staff & service
Worthless
Julio
Stayed 1 night in Jun 2023
Response from Jason B on Jul 17, 2023
Thank you for staying with us. I am sorry to hear that you didn't enjoy your stay with us. Perhaps in future you could elaborate in a more useful way so that we can address any issues.
We stayed in an accessible roll-in shower room. There was very little room for a wheelchair user, and the sliding door to the bathroom left barely enough room for a wheelchair to enter. There also needs to be a collapsible lip along the shower floor to prevent the bathroom from flooding. Some wheelchair users can stand and take a few steps, and the water that spread all over made standing or moving dangerous.
Janet
Stayed 1 night in Jun 2023
Response from Jason B on Jul 17, 2023
I am sorry to hear that. I know our ADA rooms meet required standards, but I will address this issue with on owners during renovation. Thank you for bringing this to our attention.
Thank you for staying with us. Please come and see us again.
6/10 Okay
Frederick
Traveled with partner
Jun 1, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was close to interstate but entrance sign partially hidden from view. We could see the hotel from the main road but passed the entrance. Close to food and travel shops a plus. While the room was nice the gym had several pieces of equipment not functioning and the breakfast was out of eggs by 8:30 the next morning. For the price $$ I thought those two items were below what I was expecting.
Frederick
Stayed 1 night in May 2023
Response from Jason B on Jul 17, 2023
I am sorry to hear that you didn't enjoy your stay with us. I have addressed the breakfast issue with our staff, but was not able to find any fitness equipment that was not functioning.
Property was under construction. Rooms could use some upgrading, but are clean. Breakfast could use some attention. There is one wonderful kid that works breakfast. When he isn't there it was not even close to being the same. Staff was super nice.