Fireplace

Reviews of Hollies Hotel

3.5 out of 5
Hollies Hotel
Bower Hinton, (near Yeovil), Martock, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 166 out of 240 reviews" "
Rating 8 - Good. 59 out of 240 reviews" "
Rating 6 - Okay. 12 out of 240 reviews" "
Rating 4 - Poor. 2 out of 240 reviews" "
Rating 2 - Terrible. 1 out of 240 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pub and amendities. I would come back again.
Stayed 1 night in Mar 2024
Response from Tom on Mar 23, 2024
Thank you for leaving a review and mentioning the pub. Hope to see you next time you are in the area

10/10 Excellent

Neil

Stayed 1 night in Jan 2024
Response from Tom on Jan 17, 2024
Thank you for your great review

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and would recommend. Nice and quiet. Room was nice and clean.
Stayed 1 night in Dec 2023
Response from Tom on Jan 17, 2024
We really appreciate your great feedback, thank you.

10/10 Excellent

Shingai

Stayed 1 night in Nov 2023
Response from Tom on Jan 17, 2024
Thank you for your great review

8/10 Good

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tom on Nov 3, 2023
Thank you for your review

10/10 Excellent

Ceejay

Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Thank you for a great review, we appreciate your time to let us and other guests about your stay.

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Oct 30, 2023
Thank you so much, delighted you enjoyed your time with us and hope to see you back here.

8/10 Good

Cath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing break
Check-in was quick and friendly. We were told everything we needed to know. The only thing I didn't like was the flooring! It would've felt nicer carpeted, but that's personal choice. We ate in the restaurant which was amazing! Perfectly cooked steak, and the staff were friendly and efficient.
Stayed 1 night in Sep 2023
Response from Tom on Oct 7, 2023
Thank you for your lovely review and delighted you enjoyed the restaurant.I fully appreciate your preference to having carpet rather than the solid wood floors, but when the rooms were refurbished the consensus was wood was a better fit for the contemporary style of the rooms & more hygienic. We sincerely hope this doesn't put you off staying again.Kind Regards.

10/10 Excellent

Ainslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tom on Oct 3, 2023
We are delighted you enjoyed your stay and thanks for sharing your experience.

10/10 Excellent

Ainslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Oct 30, 2023
We really appreciate you posting a review and the feedback about your stay.Please visit again if in the area for business or personal reasons.Kind regards,The Reception Team.

6/10 Okay

Meryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful location with spacious comfortable rooms.
Stayed 1 night in Sep 2023
Response from Tom on Sep 22, 2023
Thank you for taking time to review us and hope you will stay again if you are in our area.

10/10 Excellent

Simon

Stayed 2 nights in Sep 2023
Response from Manager on Sep 14, 2023
Thank you, and please come back whenever you are en route. We appreciate your time to post the review.

10/10 Excellent

Beth, Doylestown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely getaway. Good food, thoughtful, kind staff.
Stayed 3 nights in Aug 2023
Response from Manager on Sep 14, 2023
Thank you for your time and lovely review, hope to see you back at The Hollies

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, property conditions & facilities
It’s was ok … but ….
I was disappointed that as a silver member, and bearing in mind the very rural location of the Hollies that there was no breakfast included. The tea / coffee making facilities were truly disappointing (bearing in mind I had booked a suite with a fully equipped kitchen). The ancient tap in the bath dripped all night too. Just a bit shoddy really It was spotlessly clean though. The restaurant food was also decent. The facade of the building was lovely, but overall it just felt lacking for the money they charged.
Stayed 2 nights in Aug 2023
Response from Lucy on Aug 29, 2023
Dear TimothyI am very sorry that you were disappointed breakfast was not included. Bookings made direct with the hotel always include breakfast but not when booked through 3rd party travel agents. We really appreciate your positive comments about the food & cleanliness. All of your comments have been sent to the manager to action.

10/10 Excellent

George

Stayed 1 night in Aug 2023
Response from Tom on Aug 29, 2023
Thank you so much

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting Lovely rooms Great food
Stayed 1 night in Aug 2023
Response from Tom on Aug 29, 2023
Thank you very much & hope we will see you again.

8/10 Good

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a good size with a large bathroom. Lovely views and table outside to sit at and enjoy the scenery. As there are sliding patio doors, there are no windows to open so was very hot at night, ceiling fan is noisy but necessary. Arrangement of additional beds in the room was odd and children’s beds are pull outs and not comfortable.
Stayed 1 night in Aug 2023
Response from Manager on Aug 27, 2023
Dear Alison,Thank you for your review, great you enjoyed your time with us. All rooms have patio doors, and there is a lock to secure them in an open position overnight, My apologies if that was not made known on arrival.All of our rooms are double or twin, extra children's beds are only assembled if booked/required, again, apologies if this appears odd, I think you requested two extra beds? They are designed to store under the main bed, and have full-size mattresses, but I will check them immediately to make sure they are in good condition.We hope you will stay again if in Somerset, and appreciate your time to review our facilities.

6/10 Okay

Eros

Stayed 1 night in Aug 2023
Response from Manager on Aug 22, 2023
Thank you for your review, although I cannot see any specific comments with regards to your stay, this may be an issue with the booking channel but cannot see details. Thank you for staying with us.

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place and very friendly, customer focused team
Stayed 1 night in Aug 2023
Response from Manager on Aug 13, 2023
Thank you Sydney, we enjoyed having you stay with us at The Hollies, and hope to see you again if in South Somerset for business or pleasure.

8/10 Good

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business stay
All good
Stayed 1 night in Aug 2023
Response from Manager on Aug 7, 2023
Thank you for taking time to review the hotel, and we hope to see you again if down in Somerset.

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager on Aug 3, 2023
Thank you Steve, we appreciate you taking the time to post such a great review of the hotel, and hope to see you back if in the area again.Kind regards,Manager.

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023
Response from Manager on Jul 18, 2023
Thank you, we really appreciate your time to review the hotel. We look forward to welcoming you back here next time you are in the area.

6/10 Okay

Paul

Liked: Cleanliness
Lovely hotel but I felt the breakfast was poor for £15 a head.
Stayed 1 night in Jul 2023
Response from Tom on Jul 8, 2023
Hi Paul. I am sorry to hear you didn't feel breakfast was good value at 15 per person. A lot of guests have a 3 course breakfast and our charge really is cost price.Kind Regards

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Tom on Jul 6, 2023
Thank you Kevin, we really appreciate you taking time to leave a review

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service
Room was very small.
Stayed 1 night in Jun 2023
Response from Tom on Jul 4, 2023
Thank you so much for your great score.The Standard Double you booked are the smallest in the hotel, but I have noted this on your guest record and should you stay again we will be delighted to get you a bigger room. The Luxury Double Garden Rooms are great.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with friendly staff and amazing foo
Very very impressed by my stay at the Hollies. The staff were very friendly and welcoming and the rooms were beautiful. In fact the whole site was beautifully presented, thought we’d turned up to the wrong place!. The food too was spectacular, delicious and masterfully presented, a little pricey but you certainly get what you pay for. I for one will certainly be back in the future, definitely recommend
Stayed 2 nights in Jun 2023
Response from Tom on Jul 4, 2023
Thank you for such a great review.We really understand that food prices are a little higher than we would like and will absolutely review prices if food costs drop.We do hope to see you again.

10/10 Excellent

Charles

Stayed 2 nights in Jun 2023
Response from Manager on Jul 18, 2023
Thank you for your great review, delighted you enjoyed your stay, and hope we are able to be of service to you again if in the area.

8/10 Good

chris

Stayed 1 night in Jun 2023
Response from Tom on Jul 6, 2023
Thank you Chris, we really appreciate you taking time to leave a review

10/10 Excellent

Lara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a beautiful location, the Hollies Hotel is truly a beautiful, peaceful place. The friendliness and professionalism of the staff was most warming. The stunning scenery from by bedroom.
Stayed 1 night in May 2023
Response from Tom on May 12, 2023
Thank you Lara, we really appreciate you taking time to leave such a lovely review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Tom on May 9, 2023
We really appreciate your great rating, thank you for taking the time

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
The toilet did not flush well.
Stayed 5 nights in Dec 2022

2/10 Terrible

Darren

Stayed 1 night in Jan 2023

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Tom on Dec 12, 2022
Thank you for your great score, much appreciated

8/10 Good

ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasing but it had something missing, possibly because it was quiet when we stayed. We need to give it another chance.
Response from Tom on Nov 9, 2022
Thank you for your review. I do hope you will try us again, perhaps when there is a little more atmosphere. Certain days during winter can be quieter but spring & summer are normally sold out.

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay.
This is a really top-notch hotel to stay in, the staff are fantastic and really friendly, and the service is excellent. The only small think was the shower in my room was very weak and the controls a little fiddly, but it certainly wouldn't stop me from booking to stay here again.
Stayed 2 nights in Oct 2022
Response from Tom on Oct 14, 2022
Thank you for your lovely review, and we do hope you will choose us next time you are in the area. We will certainly have a look at the shower and see if we can improve this in any way. Kind Regards

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel in the right place. Easy to find, friendly staff, and fully acceptable. Bed was too high, difficulty getting into it and the "three and a half acre grounds" seem to be the hotel and the patch of grass surrounding it. Almost all on one level so the bedroom can be quite a treck.
Stayed 2 nights in Oct 2022
Response from Manager on Oct 11, 2022
Thank you John for a great score.Sorry if the beds are too high, all new beds seem to be slightly higher, and our mattresses have inbuilt toppers which probably adds a couple of inches.Apologies if the description is misleading, our description says 'set in' three & a half acres,.Hopefully, the lovely views of the countryside made up for it.We hope to be of service should you be back in the area at any point.

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel more like 5 star
Great
Stayed 1 night in Oct 2022

10/10 Excellent

Chris

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Hollies for a weekend to be near to Yeovil. Its a few minutes drive outside of Yeovil in the middle of the countryside. As a family of 4 we were given one of the cottages, these are located just down the road from the main restaurant/bar/hotel but you literally get a full property. Having separate bedrooms was perfect for staying with family. The whole stay was peaceful and quiet without interruptions. The cottages look like they were built very recently, had reserved parking spots and all the facilities you'd expect in a house. Obviously if you stay in the main hotel it might be slightly different but this gave us a similar experience to a Vrbo but with all the benefits you also get from a hotel. If we are in the area again this is where we would stay
Stayed 2 nights in Sep 2022
Response from Manager. on Oct 3, 2022
Delighted you enjoyed your accommodation, and hope to see you back if in the area again.Thank you for your time to review our facilities, we very much appreciate it.

10/10 Excellent

Tony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good (as always!)
Been staying on and off for over 25 years....always been good. Restaurant is superb. The very local cottages they have are superb too!
Stayed 1 night in Sep 2022
Response from Manager on Sep 12, 2022
Thank you Tony, always a pleasure having you stay with us, and thank you very much for taking the time to post a review for us.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served our needs, great service and great food
Stayed 1 night in Sep 2022
Response from Manager on Sep 11, 2022
Delighted you enjoyed your time with us, please come back if in the area.Kind regards.

8/10 Good

g

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022
Response from Manager on Sep 9, 2022
Thank you for your time to post a review, we really appreciate the feedback and hope to be of service if you are back in the area again.

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Shumpei

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Tom on Aug 12, 2022
Thank you for your great review

10/10 Excellent

Steven, Queensbury

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Cheerful and helpful staff. Bar and restaurant were excellent.
Stayed 3 nights in Aug 2022
Response from Tom on Aug 11, 2022
Thank you very much

6/10 Okay

Jamie

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Tom on Aug 4, 2022
Thank you for taking time to review the Hollies. If there is anything you feel we could improve, we would love to hear from you.

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Tom on Jul 18, 2022
Many thanks for taking time to review. If there is anything you think we could improve we would love to know. If you have time, please let us know at info@thehollieshotel.com. Kind Regards, Manager.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding food at this hotel.
Stayed 1 night in Jul 2022
Response from Tom on Jul 18, 2022
Thank you for your great score

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff were particularly helpful and polite and were working hard but unobtrusive
Stayed 1 night in Jul 2022
Response from Tom on Jul 18, 2022
Thank you for your great review which I will share with our team at the Hollies.

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Very clean lovely place to stay and staff were very friendly
Stayed 1 night in Jul 2022
Response from tom on Jul 18, 2022
We really appreciate your great review, thank you for taking the time.