Ratings based on 52 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Anne from Pittsburgh, PA

Nice hotel - but the sofabed and supplies....

Posted Oct 29, 2013
Pros - Nice hotel - very clean - friendly staff. The breakfast was quite good (little ommlettes - bacon, bagels, etc.) and our kids really enjoyed the pool - good temperature. Cons - We have 6 in our family, 2 adults - 4 kids. We had a "suite." The suite is not as large as some of the ones in other hotels, like Emabassy Suites. It was more like a regular room with a tiny divider (i.e. part of the wall was built out). Although the hotel as a whole was very nice and our beds were great - the sofabed was a different story. It wouldn't lay flat - more like a 30 degree angle. Luckily our kids are resillient and didn't mind - but when I laid on it, I knew I wouldn't have made it through the night in it. The only other con is that they supplied the suite (which had 6 people in it) - with 2 cups and a couple of towels. The pool area - although nice - was equally undersupplied - with just 2 clean towels (granted we swam at 8:30 at night and the pool closes at 10 - so maybe they had more at the beginning of the day) - but a little better stocking of supplies would be nice. We stayed here because all of the hotels in Dublin near the zoo were sold out and this one had room for a family of 6. In sum, I could stay here again and be happy - but I am more likely to try another hotel to see if I can do a little better - both in terms of being closer to the zoo and in terms of room size/supplies.
Comment from Hotel Management
May 3, 2014 by HotelStaff, Hotel Management
Thank you so much, Anne, for taking the time to bring all of these issues to our attention. Please know that we, as a staff, are working together on these issues to better any future guest's stay with us. For example, we are rethinking how many towels we supply to the suites versus the regular rooms. Also, we are looking at a larger towel wrack for the pool area to hold more pool towels for the entire day. We hope that you will stay with us again in the future and notice these changes we are making. Thank you again for taking the time to give us your feedback of your stay; this is what helps us become a better hotel!
5 out of 5
Recommended
for Everyone
by DBell from East Tennessee

Clean and Comfortable

Posted Oct 29, 2013
Pros: Hotel staff was very friendly and helpful. Room was very clean, had no problem walking around in my bare feet! Bed was very nice.
Location: Convenient to the interstate and close to historic downtown area.
Came in for a quick, one night stay. Room was very clean, bed was very comfortable. And breakfast was just enough.
Comment from Hotel Management
May 3, 2014 by HotelStaff, Hotel Management
Thank you, DBell for your recent stay with us at our Holiday Inn Express & Suites here in Marysville! We are glad to hear that your stay was enjoyable even though you were only here for a short time. We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2013
4 out of 5
Recommended
for Golf
by A verified traveler

This traveler left a rating score only Posted Oct 11, 2013 on Hotels.com
4 out of 5
Recommended
for Everyone
by Tonyicon from northern Virginia

Large but empty motel

Posted Sep 28, 2013
Pros: Quiet, large room, king bed
Cons: In room coffee maker
Location: Unremarkable town - just a stop on the way somewhere else for us. Local restaurants nearby but poor quality
Friendly greeting and pleasant room and facilities.
Comment from Hotel Management
Apr 12, 2014 by HotelStaff, Hotel Management
Thank you, Tonyicon, for your recent stay with us at our Holiday Inn Express & Suites here in Marysville, Ohio! We hope that you will choose to stay with us again in the future!
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location

Posted Sep 27, 2013 on Hotels.com
Room was comfortable nice to have fridge and coffee maker in room
Comment from Hotel Management
Dec 14, 2013 by HotelStaff, Hotel Management
Thank you for your recent stay at our Holiday Inn Express & Suites here in Marysville, Ohio! It's good to hear that you were able to utilize the refrigerator and coffee maker in your room. As a Holiday Inn Express & Suites we are always trying to make our guest's stay a convenient and comfortable one. We hope to see you again in the future!
5 out of 5
Recommended
for Everyone
by Geva from FloridaFlorida

Convenient Convenie

Posted Sep 23, 2013
Charming small city lots of restaurants Minutes from Columbus g
Comment from Hotel Management
Apr 12, 2014 by HotelStaff, Hotel Management
Geva, thank you for the five star review regarding your stay at the Holiday Inn Express & Suites here in Marysville, Ohio! We are glad that you chose to stay with us and hope to see you again in the future!
2 out of 5
by caitlin

Dirty

Posted Sep 15, 2013
Cons: Cleanliness
Ended up going to Walmart to buy Lysol after finding hair in the bathtub and a dead bug under the sink.
Comment from Hotel Management
Apr 12, 2014 by HotelStaff, Hotel Management
Thank you, Caitlin, for bringing this issue to our attention. Please know that we did alert our housekeeping staff of this matter and are working together to provide a cleaner and more enjoyable stay for our guests. We hope that you will stay with us again to see our improvements.
5 out of 5
Recommended
for Personal Event
by david from Marysville Oh

Posted Sep 14, 2013 on Hotels.com
We where very pleased with the cleanliness and over all quality of service. Staff was very friendly
Comment from Hotel Management
Dec 14, 2013 by HotelStaff, Hotel Management
Thank you, David, for your excellent review rating regarding your recent stay at the Holiday Inn Express & Suites here in Marysville, Ohio. We are pleased to hear that our staff was very friendly to you during your stay and we hope that you will stay with us again in the future!
4 out of 5
Recommended
for Everyone
by Dan from Traverse City, mI

Newly remodelled Hotel

Posted Sep 9, 2013
Pros: It was clean.
Cons: raise the temp in the pool. Add a hot tub.
The hotel was newly renovated and clean. The "2 room suite" was a joke though. the separation was an archway, which with 2 babies, was basically useless... luckily there was a couch we were able to stuff the pack n plays behind to shield them... The pool was cold and there is no hot tub at all...
Comment from Hotel Management
Apr 12, 2014 by HotelStaff, Hotel Management
Thank you for leaving us a comment, Dan, and letting us know what issues you had during your stay. These issues are being evaluated and, as with every guest review, we are always looking for new ways to improve our hotel and our customer's overall experience. We do hope that you will choose to stay with us again in the future.