Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Anudeepfrom Chicago

One of the best family vacations of many...

Posted Apr 2, 2014 on Hotels.com
We have taken many family vacations around the world. 3 days spent at Mara Safari Club were one of the best. Pros- 1. Terrific location - Located on the Mara River with Hippos and Crocodiles visible from living quarters 2. Excellent accommodations and service - very friendly and responsive staff, our driver Evans was fantastic 3. Plentiful wildlife up close - we saw the big 5 and all else several times at touching distance 4. Easy access and exit from Nairobi Things to be careful about 1. Not cheap - you pay for what you get 2. Food choices - while the quality was uniformly good, picky eaters would find the fare limited; you are in the middle of a jungle after all 3. Limited connectivity - wifi in the main hotel only, ideal if you want to unplug and disconcerting if you are used to plugging in 24/7 without paying exorbitant roaming charges
5 out of 5
Recommended
for Business Travelers
by alifrom Egypt

Posted Jan 12, 2014 on Hotels.com
Absolutely amazing
4 out of 5
Recommended
for Everyone
by Antonfrom Stockholm

Suverän personal och fantastisk game drive

Posted Dec 29, 2013
Kunde inte begärt så mycket mer av denna vistelse. Skulle det vara något så var det att strömmen stängdes av kl 00.00 varje natt vilket gjorde tältet kolsvart. Detta löste dock personalen efter påpekande med en stor ficklampa. Det andra är middagen som trots ambitionen var sämre än den enklare lunchen som var utmärkt. Troligen var det just ambitionen som inte riktigt kunde mätas med genomförandet. Med detta sagt var det ändå ett fantastiskt bra hotell som jag verkligen skulle rekommendera till alla som funderar på att besöka Masai Mara.
5 out of 5
Recommended
for Everyone
by Bj.from London, UK

A Great life experience

Posted Jul 11, 2013
Wonderful time! I have no regrets about this trip. An amazing place with beautiful people
4 out of 5
Recommended
for Everyone
by Larafrom Philadelphia, PA

Safari Meets Luxury

Posted Jul 6, 2013
Pros: Easy flow with just the right attention to schedule to allow us to have a great, full experience without feeling structured. Well appointed tents.
Cons: Nothing
Location: location is close to airstrip, very close to the reserve, right along the river, lots of wildlife.
Great and easy to get to location, every need anticipated. Staff was super attentive. Resort was small enough that we were known, by name, within hours and by all. The schedule was set, everything inclusive, but didn't feel regimented. The resort takes full advantage of the natural surroundings and gives animal encounters with monkeys, hippos, crocs, birds in a safe and up close way. We lacked nothing and the prepared game drives were superb. Our safari was top-notch thanks to the efforts and the planning and the expertise of this hotel. Would not hesitate to send my closest friends and family here.
5 out of 5
Recommended
for Couples
by S & E

Uskomaton palvelu

Posted Mar 6, 2013 on Hotels.com
Loistohotellin huonetta vastaava telttamme sijaitsi aivan virtahepoja täynnä olevan Mara-joen rannalla. Huonepalvelu toimi mahtavasti; aamukahvitkin sai halutessaan sänkyyn joka aamu ilman mitään lisämaksua. Koko matkan ajan meillä oli sama huonesiivojaa, tarjoilija ja opas joiden kaikkien palvelualttius ylitti kaikki odotukset. Huoneen hinta vaikutti varattaessa kalliilta, mutta kun siihen kuului noin kuusi tuntia safaria päivässä ja erinomaiset aamupalat, lounaat ja päivälliset oli se ehdottomasti sen arvoinen. Eläimiä ehti kolmen päivän aikana katsella noin kolmen tuhannen valokuvan verran. Hotelli sijaitsee puistoalueen pohjoisreunassa, jolloin safarit suuntautuvat aina samaan suuntaan. Jotkut majoitusliikkeet saattavat sijoittua siinä suhteessa paremmin. Tutkittavaa aluetta silti riittää eikä yhtään eläintä jäänyt tämän takia näkemättä. Ennen kaikkea henkilökunnan ystävällisyyden, loistavan ruuan ja kodikkaan ilmapiirin takia ehdottomasti suositeltava paikka.
4 out of 5
Recommended
for Couples
by A verified traveler

サービス(ホスピタリティー)が艇かしたような気が・・・。

Posted Jan 9, 2013 on Hotels.com
2011年夏に滞在して、今回の2013年の年始で2度目の滞在です。前回に比べて、サービスの質が低下したように感じました。マネージャーの交代&大量リストラなどがあったのでしょうか?レストランでは人手が足りていないように感じました。(気が利かない人が多いようにも感じました。)宿泊1ヶ月前に「サファリドライバーを前回と同じジョセフでお願いします」とリクエストしておき、返事も頂いてましたが宿泊当日にはそれが全く通じていなく、残念に思いました。やはり、冬場よりも夏場の方が多くの動物を見ることができます。滞在を検討されている方には7月&8月の滞在をお薦めします。
5 out of 5
Recommended
for Personal Event
by Jim & Ann

Great Location

Posted Jul 25, 2012 on Hotels.com
Great location - all tents, and the main buildings, overlooked the Mara river, also had beautifully landscaped grounds that gave sufficient privacy between tents. Luxurious tents that had amazingly comfortable beds and outside deck areas to enjoy the splendid postion overlooking the river. We even had our own 'local' hippo in the patch of river below!! Although the food was plentiful and enjoyable, the evening meal was not quite the standard I expected from the Fairmont. The safari's were great! comfortable vehicles fully equipped with refreshments, but most importantly, good guides who knew the territory well and were very knowledgeable. generally very friendly staff who made you feel very welcome. We would definately return!