Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
5.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Families
by Anudeepfrom Chicago

One of the best family vacations of many...

Posted Apr 2, 2014 on Hotels.com
We have taken many family vacations around the world. 3 days spent at Mara Safari Club were one of the best. Pros- 1. Terrific location - Located on the Mara River with Hippos and Crocodiles visible from living quarters 2. Excellent accommodations and service - very friendly and responsive staff, our driver Evans was fantastic 3. Plentiful wildlife up close - we saw the big 5 and all else several times at touching distance 4. Easy access and exit from Nairobi Things to be careful about 1. Not cheap - you pay for what you get 2. Food choices - while the quality was uniformly good, picky eaters would find the fare limited; you are in the middle of a jungle after all 3. Limited connectivity - wifi in the main hotel only, ideal if you want to unplug and disconcerting if you are used to plugging in 24/7 without paying exorbitant roaming charges
5 out of 5
for Business Travelers
by alifrom Egypt

Posted Jan 12, 2014 on Hotels.com
Absolutely amazing
5 out of 5
for Everyone
by Bj.from London, UK

A Great life experience

Posted Jul 11, 2013
Wonderful time! I have no regrets about this trip. An amazing place with beautiful people
4 out of 5
for Everyone
by Larafrom Philadelphia, PA

Safari Meets Luxury

Posted Jul 6, 2013
Pros: Easy flow with just the right attention to schedule to allow us to have a great, full experience without feeling structured. Well appointed tents.
Cons: Nothing
Location: location is close to airstrip, very close to the reserve, right along the river, lots of wildlife.
Great and easy to get to location, every need anticipated. Staff was super attentive. Resort was small enough that we were known, by name, within hours and by all. The schedule was set, everything inclusive, but didn't feel regimented. The resort takes full advantage of the natural surroundings and gives animal encounters with monkeys, hippos, crocs, birds in a safe and up close way. We lacked nothing and the prepared game drives were superb. Our safari was top-notch thanks to the efforts and the planning and the expertise of this hotel. Would not hesitate to send my closest friends and family here.
5 out of 5
for Personal Event
by Jim & Ann

Great Location

Posted Jul 25, 2012 on Hotels.com
Great location - all tents, and the main buildings, overlooked the Mara river, also had beautifully landscaped grounds that gave sufficient privacy between tents. Luxurious tents that had amazingly comfortable beds and outside deck areas to enjoy the splendid postion overlooking the river. We even had our own 'local' hippo in the patch of river below!! Although the food was plentiful and enjoyable, the evening meal was not quite the standard I expected from the Fairmont. The safari's were great! comfortable vehicles fully equipped with refreshments, but most importantly, good guides who knew the territory well and were very knowledgeable. generally very friendly staff who made you feel very welcome. We would definately return!