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Room type

Standard Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Standard Room, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Honeymoon Suite, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Standard Room, 2 Single Beds

Max Occupancy: 2 guests

Lakefront hotel with full-service spa and restaurant

Location

Situated on a lake, this hotel is within 16 mi (25 km) of Los Poetas Park, Church of Xalteva, and Chapel of Maria Auxiliadora. Mi Museo Granada Collection and Church of Nuestra Senora de las Mercedes are also within 16 mi (25 km).

Hotel Features

This hotel features a full-service spa, a restaurant, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge, and a swim-up bar are onsite.

Room Amenities

All rooms are individually decorated and offer minibars and in-room massages. Other amenities available to guests include Egyptian cotton sheets, premium bedding, and rainfall showerheads.

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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hacienda Puerta Del Cielo Ecolodge & Spa features an indoor pool and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This Masatepe hotel also offers a spa tub, a sauna, and a terrace. For a surcharge, the property provides an area shuttle within 40 km and a roundtrip airport shuttle (available on request). Complimentary self parking is available on site.

Hacienda Puerta Del Cielo Ecolodge & Spa has designated areas for smoking.

  • Free self parking
  • Free WiFi
  • Restaurant
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Swim-up bar
  • Poolside bar
  • Bar/lounge
  • Spa tub
  • Sauna
  • Airport transportation (surcharge)
  • Area shuttle (surcharge)
  • RV, bus, truck parking
  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Concierge services
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Terrace
  • Garden
  • Barbecue grill(s)
  • Television in lobby
  • Luggage storage
  • Designated smoking areas (fines apply)
  • Designated smoking areas
  • Number of buildings/towers - 9
  • Number of floors - 1
  • Total number of rooms - 10
  • Year Built 2010
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Family Friendly Amenities

  • Free Wi-Fi
  • Indoor pool
  • Outdoor pool

Internet

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking

Room Amenities

  • Partially open bathroom
  • Minibar
  • Egyptian-cotton sheets
  • Premium bedding
  • Hypo-allergenic bedding available
  • Bathtub or shower
  • Rainfall showerhead
  • Daily housekeeping
  • In-room massage available
  • Hair dryer
  • In-room safe
  • Bathrobes
  • Free toiletries
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Access via exterior corridors
  • Air conditioning
  • Climate control
  • Ceiling fan
  • Individually decorated
  • Individually furnished
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Where to Eat

Linda Vista Grille - Onsite theme restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Nearby Things to Do

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna.

Guests under 15 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

The onsite spa has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-in time ends at Midnight

Special check-in instructions:

Please contact the property at least 72 hours before arrival to make arrangements for check-in.

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

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Fees

You'll be asked to pay the following charges at the hotel:
  • Airport shuttle transfer per adult: USD 65 (one way)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: USD 65 per room (roundtrip)
  • Early check-in fee: USD 25
  • Late check-out fee: USD 25
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Children 15 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms.

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