Ratings based on 293 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from n.j.

4th of July weekend

Posted Jul 6, 2014
My experience was ok, it could have been better if there was fun activities taking place even near by.
2 out of 5
by Mary from Vermont

Not as nice

Posted Jun 9, 2014
Pros: Nothing really other than convenient to family
Room was billed as Non-Smoking yet it still smelled of cigarettes. Coffee machine had mold with a disgusting smell inside. Breakfast buffet coffee tasted like tea and food quality was below par. Service was lacking as well.
4 out of 5
Recommended
for Everyone
by Carrie from SC

Beautiful view

Posted Jun 1, 2014
Nice size room and bed was comfortable but the AC wasn't working. Luckily the temp outside was nice so we just opened our window and we were on the 4th floor so was safe to do so. Entire hotel needs updating. Restaurant has good food.
5 out of 5
Recommended
for Families
by Glenn from NJ

Not brand new, but well-maintained.

Posted May 27, 2014
Pros: The property has a lot of land to roam around. This was great for walks with my dog. Lovely view from my room. Staff met requests beyond expectations
Perfect for us. Pet-friendly, outstanding courteous staff, pool is larger than most hotel pools.
4 out of 5
Recommended
for Everyone
by Paul & Cindy from Troy, NY

Convenient Location In The Area

Posted May 12, 2014
Pros: Convenient location, full breakfast buffet, all-you-can-eat lobster buffer Friday and Saturday nights, bar on premises
Cons: Fix the broken ice machine on the third floor and replace the missing one on the fourth floor.
Location: On US 6 and 209 right at the first exit on I-84 coming into PA (Matamoras exit). Close to Milford, Delaware River recreation, Poconos, historic sights
We have stayed here before and were pleased with the facilities. Friday and Saturday nights the restaurant has an all-you-can-eat buffet featuring whole lobsters. Complimentary breakfast buffet is available for guests every day. The only thing I noticed that concerned me was the ice machine on the fourth floor (where we stayed) was gone and it looked like they had removed the connections for it, meaning they don't intend to replace it. The ice machine on the third floor was out of order. So we had to go to the other two floors for ice. Sometimes the failure to replace or repair things is a sign of problems at a hotel. We hope this is not the case here because this hotel is convenient and comfortable.
4 out of 5
Recommended
for Everyone
by Shane

Nice hotel close to Milford, wonderful little town

Posted May 6, 2014
Pros: location, room temperature, clean, staff professional and personable, restaurant and bar on-site and breakfast included.
Cons: for the price and location, not much
Location: In my eyes the location was perfect. Close to the wedding, close to a Walmart and shops and close to the fun small town of Milford.
My son's wedding was at the Friends of Marie Zimmerman House. What an amazing location, so beautiful and full of nature. The hotel was about 20 mins from the wedding location. The town of Milford was about 10 mins from the hotel, such a wonderful little town. Everything went perfect. Pool was heated, we had a blast at the bar located inside the hotel, the dinner rehearsal was held at the hotel and the food and service was amazing and view was wonderful.
5 out of 5
Recommended
for Everyone
by Eva from New York

Great place

Posted Apr 29, 2014
We spent 2 nights at this hotel. The place is very clean, the pool is great, there is an exercise room and a sauna, a few arcade games for the kids. There is a complimentary drink for adults, and free breakfast in the morning. The staff is very friendly. Overall, great place for the price.
3 out of 5
by Donna from New Jersey

Won't stay again.

Posted Apr 1, 2014
Pros: The pool was nice.
Cons: Hotel needs updating. Lighting in room was horrible. There were ants in our room. Staff was not friendly.
Location: Mountain Creek for skiing and snowboarding.
Breakfast was a disappointment. Breakfast bar food was stale. Waffles were available to make but no eggs or meats. The breakfast bar is what is offered for children 12 and under. As a mom to 11 year old triplet boys it wasn't enough to fill them up. We are Best Western rewards members and have always received a nice breakfast at other Best Western hotel. Again this was very disappointing.
2 out of 5
by Steve from New Jersey

Weekend get-a-way with my lady

Posted Mar 31, 2014
Need to improve the signs for getting into Hotel location from roadway. Hotel is behind another hotel, so it is harder to see from highway at night.. The room was nice, the bed was comfortable and roomy, but the bathroom was very small. Not enough room for two people at one time..
4 out of 5
Recommended
for Everyone
by Liz from Maryland

Comfortable and convenient

Posted Mar 30, 2014
Pros: Location, comfort, courteous staff
Location: There for an event, so didn't check out the area.
I was there for an event in the facility. Room was clean and comfortable, staff was courteous, and included breakfast was just fine. I got a 40 % off rate, which made this a bargain. I consider the regular rate a bit too high.