Front of property - evening/night

Reviews of Alpico Plaza Hotel

3 out of 5
Alpico Plaza Hotel
1-3-21 Fukashi, Matsumoto-shi, Matsumoto, Nagano Prefecture

Reviews

8.0

Very Good

Rating 10 - Excellent. 20 out of 89 reviews" "
Rating 8 - Good. 45 out of 89 reviews" "
Rating 6 - Okay. 23 out of 89 reviews" "
Rating 4 - Poor. 1 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean hotel
This was a nice clean hotel in a good area. You can walk to the huge fort/palace/garden. Also to nice shopping and an "old town" area.

8/10 Good

Warwick

Liked: Cleanliness, staff & service, room comfort
Close to station
Quiet city, beautiful castle, hotel in ideal location.

8/10 Good

Howard R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel near to the station.
Initially we were given a room on 5th floor with a generator outside but when we asked to move to a quiet room we were given one on 11th floor which was very quiet and comfortable.Staff were very friendly and helpful. We had a meal in the restaurant which was very nice and beautifully presented but fairly expensive. Only hotel in our trip that didn't have breakfast included in the price.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good option in Matsumoto
Very clean hotel with a good breakfast and friendly check-in. I'd happily stay there again.

6/10 Okay

Hiroko, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good Location, close to transport stations.
Hotel lobby and receptions looks grand. However, the rooms are a tad too old, and they could certainly use a major face-lift.

8/10 Good

Marie, Honolulu

Liked: Cleanliness, staff & service
Convenient
I selected this hotel because it is the highest rated hotel near the Matsumoto train station. It is convenient to the station and in walking distance to the Matsumoto Castle, shopping and eating areas. Like most Japanese hotels, it is very tiny but at least they have laundry facilities and it is clean.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Convenient but average
'Ok' hotel for 1 day trip in Matsumoto. Average at best but certainly not more than 3 star. Staff ok, but room had window that looked as if it was about to fall.

8/10 Good

Yau Ki, Hong Kong

Liked: Cleanliness, room comfort
2 minutes walk from station
Near Matsumoto station, would be great if go to Norikura or Kamikochi in the next morning

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Room a tad hot but the staff gave us their portable air conditioner from their office, went out of their way to help us.

6/10 Okay

RobRob, Brisbane, Australia

Liked: Staff & service
Business hotel in the centre of town
Tiny cramped rooms, particularly if have a triple, but apart from that no complaints. The location is handy to everything.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TokyoGirl, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great base to explore Kamikochi and Takayama are
We stayed here only one night as we had planned to take the bus to Hirayu to explore nearby mountains. For that purpose the location is perfect as this hotel is next to the Matsumoto bus terminal, the room is reasonably spacious from Japanese standard and also clean, the breakfast serves some local delicacies as well as fresh green salad and fruits. We are happy to come back here.

8/10 Good

Lincoln, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good. Location is perfect.

8/10 Good

Lincoln, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Very good location, near to the bus terminal (just across the street) and the train station. Restaurants nearby. The room was small but very clean and tidy.

10/10 Excellent

Sam, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for trains
nice room, just a few minutes walk from the train station.

8/10 Good

Brian, Utah, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot for a perfect visit.
We loved our stay at Tokyu Inn. It was easy to find, convenient to the train station and within walking distant to Matsumoto Castle. Many great shops located within blocks of hotel. Great city to visit.

8/10 Good

Anna, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel beyond expectation
We've got a room that faces the mountain and it's spectacular! The facilities in the too was beyond expectation of an economy double room. A good relaxed stay for 2 nights.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Hotel very close to train station and walkable to all Matsumoto has to offer. Rooms were very clean and offer all amenities you might need. A little on the small side but very comfortable. Also next door to bus station for transportation needs.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Convient hotel next to the Matsumoto bus station
We stayed here for one night, the hotel is a quick one block from the JR Matsumoto station. Its facility is as spartan as Japanese business hotel as ever but they get the job done. One of its major attraction is that it is right next to the bus station.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, friendly staff
Good hotel, with helpfull staf. for Japanese standard the room was spacious. Not related to the hotel but the town is very pleasant and worth a visit, especially the park around the castle. Breakfast was good

8/10 Good

H C Chua, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Superb Location. Shame there is no heater.
I chose this hotel based on its close proximity to the Matsumoto train station. My wife and I had just completed the Tateyama Kurobe Alpine Route during the first half of the day, and Matsumoto was a pit stop for the night before continuing our journey to Tokyo the next day. Hotel was conveniently located within 3 minutes' walk from the station. There is plenty to do within walking distance of the hotel: Matsumoto castle (must see!), Timepiece Museum, Nawate street (a old-style historical street) next to the Metoba River. Room is reasonably sized, clean and well maintained. The only downside is that there is no heater in the room. There was a notice next to the aircon saying that outside air is channeled into the room during Spring and Autumn. As it was 5 degrees C outside that night, the room was chilly. So this hotel is very much a love-hate for us: we liked its location but thought it failed to provide that basic level of comfort. Perhaps hotel management can rethink this air conditioning policy such that it is based on outside temperature instead of the months of the calendar year.

10/10 Excellent

Cristy, Chattanooga, TN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay
The hotel is across the street from the train station and a perfect location for touring this easily walkable town. Everything was very clean, the room was smallish - like most Japanese rooms - but perfectly lliveable. The staff was very helpful (though limited English) for giving restaurant recommendations, including coupons for free drinks. We had a great time and I'd easily recommend this place to anyone.

10/10 Excellent

PeterD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good convenient location
Right across from the train station, so very convenient. Large room (for Japan),. Had a massage chair in the room also.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
We stayed here at the last minute on a very busy weekend with almost no hotels available and it was a very pleasant experience. The hotel was right next to the station and an easy walk to Matsumoto castle. There was some original Yayoi Kusama artwork in the lobby which was a real treat - not something you expect in a budget hotel! Room was clean and comfortable. I'd happily stay here again.

10/10 Excellent

UStourist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for touring
The hotel was convenient and service was terrific. We took a day trip to the famous monkey park - takes a good deal of walking, but the public transportation connections were easy to make and the trains and buses were quite good. The castle is a classic.

8/10 Good

gd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

John, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location
Can't say enough good things about this hotel- one of the best we stayed in during our trip to Japan. Gracious staff. Our room on the top floor had great views of the mountains and we were able to use the hotel's bikes to get around town. Convenient location next to train station and downtown area. Matsumoto's a wonderful small city with a lot to do and nice people. We would certainly come back again in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good size room
This hotel is very near to the train station. Around the hotel, you can also find convenient stores and restaurants. The room is almost double the size of a normal room. Very clean and comfortable. We enjoyed our stay!

6/10 Okay

De Wind family, Netherlands, currently living in Japan

Liked: Cleanliness
Disliked: Room comfort
Lot of money, little space
The hotel is rather expensive for what it has to offer: an extremely small room (not even space on both sides of the bed), only one chair and a tiny little bathroom. Bed was good, however and cleaniness of the room okay. Breakfast isn't cheap either, so you'd make use of the fridge in your hotel room!

10/10 Excellent

Teresa, Newfane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in wonderful small town
Lovely hotel, very clean, and the town is friendly and beautiful. I also recommend nearby restaurant, Doma Doma.

8/10 Good

CHAU MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
鄰近車站及大型百貨公司,更提供免費自行車,遊覽松本成一流, 是理想旅遊中途站的轉折點。
Stayed 1 night in May 2017

8/10 Good

Shou Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
臨近松本駅,走路約2分鐘即可扺達,飯店隔壁是一間百貨公司,走往車站路上有ok和7-11兩家便利商店,是一間交通絕佳的飯店,
Stayed 1 night in May 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
方便有大床的酒店
入住雙人房,大床一張,床很大,很舒適,日本很少有這種雙人床,房間空間不大,但可接受,台前工作人員服務態度也很好,地點很近JR站,附近又多餐廳,很方便

8/10 Good

sai, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
松本城に歩いていけるホテル
駅にも近く、周辺にはお店もたくさん隣接しているので、すごく快適に過ごせました。 アメニティーも充実していて、楽しい旅行になりました。

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort

8/10 Good

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
松本 東急 REI ホテル
ファシリティは想像以上に綺麗に維持されている印象。 ユニットバスがまぁまぁ広くて楽、洗面スペースで行う動きが干渉しないので助かりました。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ching Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得住的酒店
各方面都滿意 房間及廁所面積都ok 我地只係用松本作中轉站 坐巴士到東京 酒店位置在巴士站隔離 小插曲 在房間用風筒吹時 跳fuse 酒店員工很快便fix 問題 奇怪今次昇龍道旅兩次遇到此情況

8/10 Good

michihiko, 岐阜県

Liked: Cleanliness, property conditions & facilities, room comfort
駅前ホテル
東急チェーンの標準的なサービス。可もなく不可もなく。普通の対応です。他の東急レイより少し部屋の防音機能が低いが気になることはなかった。

6/10 Okay

Yasushi, 東京

Disliked: Cleanliness, room comfort
ロケーション抜群・設備は古い
松本駅至近でロケーションは最高ですが、設備が古く全体的に暗いイメージ。到着時部屋のトイレの水が流れっぱなしでした。レバーが引っかかっていたのですが、これも設備の古さとメンテナンスのレベルを物語っているものと思いました。

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
駅近の便利なホテル
駅から近く観光や飲みに行くにも便利、部屋・ホテル共に清潔感は充分 駐車場は狭い

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
手軽に利用できました
ゆっくりできました

6/10 Okay

Takahiro, 京都

Liked: Cleanliness, property conditions & facilities
松本駅の目の前に位置し、徒歩圏内にいろいろと食事処から飲み処と便利で ホテル内も綺麗ですし、リーズナブル。私にとっては言うことなしの快適な 宿泊となりました。

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
ビジネスでの利用
駅前の好立地が利点である。ただし、建物自体は古く、随所に経年劣化が見られた。

6/10 Okay

Hironari

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

KEN, 横浜 神奈川

Liked: Cleanliness, room comfort
松本駅近くで便利です
松本駅降りてすぐです。ほんとに近くて便利です。周囲にはコンビニ、食事をするところとありますので困ることはありません。予定していた駅レンタカーまでの距離も100mくらいと便利です。よく松本いくのでまた利用します