Ratings based on 407 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted Jul 22, 2015
God service, gode faciliteter, venligt personale, lidt trafik støj på vest siden, vidunderlig strand OG service på stranden
for Everyoneby A verified traveler from San Diego
Luxury VacationPosted Jul 14, 2015
Pros: The Staff and how everyone makes you #1
Cons: Nothing they got this dialed in right.
Location: You can take the trip to Hana that's really fun great sites, or Lahaina....
The Four Seasons Resort at Walelia was outstanding, it is a beautiful happening place. Everyone is always on their A game but also very down to earth, we saw many celebrities while we were there. This is a happening hotel, if you want to be in an Exclusive Place but still get to be private and have everyone cater to you. Well the Four Seasons Resort is your place, you won't regret it. When it's all said and done You Will RELAX and have plenty of Fun, I know cause I surely did....
for Everyoneby A verified traveler from granville, ohio
Perfect pampering in paradise!Posted Jun 7, 2015
Pros: Impeccable service with a gorgeous setting!
Cons: Nothing! Please keep doing what you are doing!
Location: Endless excursions and activities
This was the most amazing vacation stay we've ever experienced! We've stayed on other Hawaiian islands in the past and dozens of 5-star hotels and resorts over the past 20 years, and this was the most amazing resort we've ever had the pleasure of staying! Professional, attentive staff, with constant pampering at every turn. Gorgeous grounds, wonderful restaurants, clean and we'll maintained facilities and pools. The entire staff were the most professional, friendly, and hardworking group I have ever witnessed. Can't say enough about the level of service they provide, from the welcome greeting with lei's, cool towels, ginger mint lemonade and multiple people all taking care of us, to the amazing pool staff ( loved Rowena with her frequent pool side treats!), the housekeeping who kept our rooms immaculate! They literally had to clean 2-3 times a day, every time we entered, we had fresh towels. Wait staff at the restaurants were wonderful! The concierge staff are priceless, so amazingly helpful getting an itinerary established before our arrival and so helpful while at the hotel. They are one of the best features of the hotel. Can't say enough about how impressed we were by this property, and staff. Would never stay anywhere else while in Maui! Can't wait to return!
for Everyoneby A verified traveler from ny
Unbelievable honeymoonPosted Jun 5, 2015
The hotel is gorgeous and the staff will go out off their way to make the experience perfect. We are already planning our anniversary trip to go back
for Everyoneby A verified traveler from OH
Beautiful hotel on the beachPosted Jun 1, 2015
Pros: Hotel staff, location and service. Valet parking is excellent, they provide water and towels each time you leave.
Staff goes above and beyond, customer service is their focus.
for Everyoneby A verified traveler from San Fran
overall nice hotel be prepared to spend moneyPosted May 18, 2015
Pool was nothing great. Adult pool nice but a bit small. Everything food wise is expensive. Be prepared to pay but all hotels in this area are that way. Need a car to get around. Beach was nice but small. Would stay in condo for more value but if money isn't in question then it works.
for Everyoneby A verified traveler
Excellent customer service!Posted May 12, 2015
If I ever come back to Hawaii, I would definitely stay here again.
for Everyoneby A verified traveler from New York, NY
Paradise.....Posted May 7, 2015
Pros: The staff, the resort itself, the food, the weather, the location.
Cons: I wouldn't change one thing.
Location: The location was beautiful. I would recommend the zip lining, surfing and the snorkeling.
After a long flight we used a shuttle to get to the hotel. As soon as we pulled up, no less than 5 valets and 2 female hostesses opened our shuttle door, helped us out of the shuttle, grabbed our luggage and placed beads around our neck. Talk about an arrival, I felt like royalty. On the way to the front desk walking through the expansive, impressive lobby, we were offered lemon water and pineapple slices while we checked in. My agent helping me was named Sari and she couldn't have been more friendly, professional and accommodating, giving me the rundown of the resort, with the beach in the distance and the birds chirping. She answered my questions without hesitation, and Within no time I had my room keys and was in my room ready to tour the resort. The main thing that made this vacation was the hotel and everyone working in it. For me a friendly hello and a smile go a long way.
for Couplesby Karen from Lynchburg Va.
My new favorite hotelPosted Apr 22, 2015 on Hotels
The staff was amazing!!! They went above and beyond to help in anyway!!!
for Personal Eventby Christopher from Darien, CT
A must.Posted Apr 21, 2015 on Hotels
Great place. Exceptional Service. 5 stars all the way.