Ratings based on 678 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 25, 2014
Fun hotel for kids. Great water slides and pools and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler

Muy bonito hotel con una excelente ubicación.

Posted Dec 24, 2014
Las áreas comunes del hotel son muy bonitas, las albercas están geniales; lo único q desentona son las habitaciones q se ven algo viejas pero las camas son bastante comodas. El restaurante insignia Humuhumu... no tiene nada de sobresaliente solo es caro y punto.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Vancouver, BC

Absolutely amazing!

Posted Dec 22, 2014
Pros: The staff, the gardens, and the pool.
Cons: The cost of the food could be more affordable.
Location: Not a lot for teenagers to do.
Beautiful hotel and extremely friendly and welcoming staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, MO

December Vacation

Posted Dec 18, 2014
Pros: The bathroom is huge, with a tub and shower option.
Cons: Pools fully functioning
We traveled to Hawaii from the 6th-13 of December. The hotel was good. We had a ocean view room. The room was great! The staff were nice to you if they were in the position to recieve gratuity, but if you were just walking, no one really made an effort to say hi. The hotel did have many great food options. We were there when they had two of their pool slides down. We are a couple in our 30's so this didnt effect us much, but missing out on the full lazy river experience and the swim up bar was a downer. I would vote this hotel if you have kids though, the pools are fantastic!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Shore, O'ahu

Dreamy Place

Posted Dec 16, 2014
Pros: Pretty much everything. Maui has so much beauty already and this resort harnessed that in the best way.
Cons: They were already improving the grotto pool and bar. Personally I don't care for pools anyways. The ocean is my pool.
Location: Wailea and neighboring Kihei are great little resort/vacation towns.
I work at a resort on O'ahu. My life is vacations. This was my vacation away from the hospitality biz. And it was absolutely awesome. Although we only stayed for one night it really was a dream. The staff was everything you could ask for and very helpful. Shoot, I'd like to work at this place.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice, Very Nice

Posted Dec 16, 2014
It's was our 30 anniversary and they pampered us. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 12, 2014
The hotel is remodeled which will improve the rooms. Beautiful exterior close to the beach with many amenities. The restaurants are average but hotels next door have great food.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Ocean views are great.

Posted Nov 27, 2014
Pros: Great staff, wonderful views.
Cons: Ground level rooms were a little musty smelling. Some rooms need renovating.
Location: Great shopping area in walking distance.
The Garden View was beautiful but we were not comfortable on the Ground Level. The hotel moved us to an Ocean View room higher up and we were very satisfied. Mahalo!
3 out of 5
by A verified travelerfrom Maple Ridge, BC

Beautiful hotel grounds, noisy rooms.

Posted Nov 24, 2014
Pros: We loved the location and the grounds, which were awesome and the beach was great too.
Cons: Soundproofing between rooms definitely was poor and should be upgraded. The paint also looked very dated and in need of updating.
Location: The hotel is located near the shops at Wailea, which offer good food choices and lots of shopping options.
We had decided to spend one night at the Grand Wailea to catch a later flight home and were even upgraded to an ocean view. We found the room okay, but but somewhat dated. We also found the walls very thin, as we could hear the smallest things in adjacent rooms at night which prevented a good nights sleep. The water slides were also all closed due to a low water level. If you don't mind not being able to get a good nights rest, or you can sleep through anything, this might be a good place for you, but for the price, I would not return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel ,very close to the beach

Posted Nov 16, 2014
Beautiful like paradise hotel So much fun and we were so happy