Ratings based on 723 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

総合点高い!子連れにgood!カップルならもっとアンダーズの方がいいと思う!

Posted Jul 25, 2015
プールにいくつものスライダー&流れるプールなどあるので子供は大喜び! レストランの味は紹介したいほどレベル高くないのと checkinが16時過ぎに遅れたのはいいんだけど、遅れた説明しなさいって言ったけど 謝るだけwホスピリティ低い日本人女性(40代前後)スタッフがたまたまいてホテルがかわいそうだったw 以外は他はすごい気に入りました! 全体的に満足度高め!またお邪魔しまーす!
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Close to the beach

Posted Jul 22, 2015
Pros: close to the beach, great service, lots of pools (although they get crowded so go early)
Cons: would like to see more food variety on resort or even walking distance around resort. quieter carts, sounds like someone skate boarding down halls
Location: small mall 5 min walking distance from resort where theres and abc store and a few more food options but nothing to talk about
had a wonderful, relaxing 5 days/4 nights with my husband and 6 yr. old daughter. great for all ages. staff members were all great
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Wonderful. Will go back again. Great for family.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel!

Posted Jul 5, 2015
Our suite was gorgeous! The lanai was huge and we had a beautiful view of the garden area and the ocean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 4, 2015
Wht a wonderful place. Everything was great. Probably one of the best hotels in maui!
1 out of 5
by A verified traveler from LA

Outrageously expensive

Posted Jun 24, 2015
This hotel is obnoxious. I've never experienced a situation where the hotel charges such exhorbatant prices for everything. You can't even have a glass of water without paying. They tax you on the tax. A rollaway bed is even over priced. The staff are like robots who are simply there to take money and not solve any issues. I was disgusted by the money pit experience. I will never stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Most beautiful hotel grounds I've seen!

Posted Jun 22, 2015
Great stay! Lots for kids to do as well as adults! Awesome place!
4 out of 5
Recommended
for Everyone
by A verified traveler from Valencia, CA

Great location and great for families

Posted Jun 7, 2015
Pros: Great staff and beach.
Cons: Fix the broken pool tiles and bathroom paint.
Staff is very accommodating and friendly. Really go the extra mile. Great facilities for the whole family. Only downside is it looks like the hotel is showing some age in spots. Bathroom needed a little touch up on ceiling and pools could use some tile work. None of this really distracted from the experience though.
1 out of 5
by A verified traveler

Beautiful hotel full of screaming kids

Posted May 29, 2015
The hotel grounds and views are beautiful however it is full of screaming kids who screech starting at 5 am. The hotel refused to relocate them. This occurred every morning. The valet is always slow and takes 45 min to get your car no matter the time of day. I would never stay again or recommend it to anyone. It reminded me of an old fashioned hotel at Disney.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Did not expect to resort in construction zone

Posted Apr 26, 2015
Hotel is very nice and staff was friendly but.... Lots of features were not open that was advartized in the hotel and the reason we decided to stay there. The Teen Spot was locked up, construction at the pool, and not enough seating in the pool area unless you were willing to spend additional $350 a day cabana. They all sat empty while everyone fought over the few remaining chairs. A big corporate event was going on at the same time so large sections of the resort were blocked off for them and we had to detour around the large party. Maui was great but the resort felt under construction.