Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by kevin from CA

Not too satisfied

Posted Feb 11, 2015 on Hotels
Mold lining entire sliding shower door and celing saw one roach in kitchen. Very dark. Linens seemed clean.
Comment from Hotel Management
Apr 18, 2015 by Manager, Hotel Management
Hello, Kevin. We are terribly disappointed to read your review. The conditions you describe fall well below our standard for cleanliness and attention to detail. You can be sure we will address the matter internally to make sure an anomaly does not become a pattern.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Nice condo with kitchen, quiet location.

Posted Dec 23, 2014
Pros: Great place with two bedrooms and kitchen convenience.
Cons: Housekeeping is not daily, every 3 days or so, which seems to be standard with all condos.
Location: In a nice quiet location, close to food, grocery stores and beaches. Need to drive for other parts.
Has appliances, great view of ocean and within driving distance to old town.
Comment from Hotel Management
Jul 4, 2015 by Manager, Hotel Management
Thank you, globalite! We are glad you enjoyed your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta Canada

Excellent place to stay, clean, friendly, awesome

Posted Dec 1, 2014
Pros: location and very clean
Cons: Nothing
Location: Beaches, great scenery, shopping, golf. everything you could want.
We had a great stay, our accommodation was clean, great location and friendly staff. Loved it!
Comment from Hotel Management
Jun 13, 2015 by Manager, Hotel Management
Thank you, Laura!
5 out of 5
Recommended
for Everyone
by A verified traveler from Marina del Rey, CA

On the beach

Posted Sep 23, 2014
My family and I enjoyed our stay with Hono Koa. We got an ocean front suite where our front entrance was walking out to the beach! The room was spacious, clean, and comfortable. Although there was no AC, we had our fans and sliding doors open to the ocean breeze. The beach is a bit rough around high tide but a short distance drive to Kapalua will take you to a nice bay for snorkeling. There were turtles near the coral around mid afternoon. And the sun deck was nice to lounge around sunset. I will definitely stay here again! P.S. they offer a washer and dryer unit in the room that's free of charge!
Comment from Hotel Management
Apr 4, 2015 by Manager, Hotel Management
Thank you, Ana! We are thrilled you and your family enjoyed your stay with us. There’s nothing quite like our breathtaking ocean view, and the fact that you could step outside your guest unit and onto the beach must have made it even better. We are delighted to know you would return for another visit, and hope to have the opportunity to serve you again soon. Mahalo!
Comment from Hotel Management
Apr 4, 2015 by Manager, Hotel Management
Thank you, Ana! We are delighted you enjoyed your visit and the wonderful view. We are very happy that you would stay with us again and look forward to seeing you soon. Mahalo!
4 out of 5
Recommended
for Families
by Richard from Seattle

Posted Sep 11, 2014 on Hotels
The beach was awesome!
Comment from Hotel Management
Nov 22, 2014 by Manager, Hotel Management
Thank you, Richard!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Our Stay at Hono Koa at Lahaina, Maui, HI.

Posted Sep 1, 2014
Pros: Washer/dryer in the room and close to supermarket.
Cons: The facility is a little dated. It could use some remodeling or refreshing of paint.
Location: It's close to a supermarket and a gas station (ABC Stores). There are also small shops and restaurants nearby.
We enjoyed our stay at the Hono Koa. It's a very small condo/timeshare type setup with two bed rooms and two baths and all the amenities one would expect from a condo. There is a small pool and direct access to a small patch of beach. The balcony with a view to the ocean was a very nice touch. The entire place was a bit dated but the staff kept it very clean. The best thing about this place is that it's never crowded.
Comment from Hotel Management
Mar 7, 2015 by Manager, Hotel Management
Thank you for your generous comments, Steve. We are glad you enjoyed your stay and hope you will consider us again on your next visit to Maui. Mahalo!
2 out of 5
by A verified traveler

Ok hotel will not stay here again

Posted Aug 29, 2014
We were able to check in early but the desk manager was not friendly at all and gave us wrong information.
Comment from Hotel Management
Mar 7, 2015 by Manager, Hotel Management
Please accept our sincere apology if a member of our resort staff was anything less than completely courteous in your interactions. Helpful and friendly customer service is our top priority, and we are very sorry this was not your experience. We will certainly pass along your comments to the resort general manager to prevent a recurrence.
4 out of 5
Recommended
for Everyone
by A verified traveler from Covington Washington

Great view and beach access

Posted Aug 22, 2014
Only complaint is no air conditioning. With doors and windows open it wasn't too bad. Loved the place other than that!
Comment from Hotel Management
Mar 7, 2015 by Manager, Hotel Management
Aloha, Rick. Thank you for your recent visit and kind remarks. We are glad that you enjoyed the view and found our location convenient to the beach - two very important positives. Many Maui resorts do not have central air, relying instead on the temperate climate to provide a cooling effect. Please accept our apology for any discomfort. Thank you once again staying with us. We hope you will consider us again on your next visit to the islands.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oakhurst, CA

Wonderful for our 40th Wedding Anniversary Trip

Posted Aug 12, 2014
Pros: The condo was very nicely decorated with a beautiful view of the ocean. The bed was comfortable and the kitchen had everything you might need.
Cons: No improvements needed.
Location: Quiet area with a Farmer's Market grocery store nearby which has an outdoor Farmer's Market weekly. Easy drive south to Lahaina to stroll and shop.
This complex is small and right on the ocean. There is a small beach and we snorkeled three times during our stay. Snorkeling was great as we saw lots of colorful fish and several green sea turtles. We rented equipment from Boss Frog's and it worked great. It really pays to get equipment that fits well. The condo (#304) was lovely with a perfect view of the ocean from the lanai. We enjoyed our morning coffee watching as the sun rose behind us lighting up Moloka'i, which was just across the water. This condo was everything we had hoped it would be. We are much more comfortable in a small complex as opposed to a large resort. Thank you Hono Koa Vacation Club! If we are fortunate enough to come back to Maui, we will certainly come back.
Comment from Hotel Management
Feb 14, 2015 by Manager, Hotel Management
Hello, Valerie. We are thrilled we could justify your decision to stay with us on the occasion of your 40th wedding anniversary. We are delighted you had a wonderful time and that we were everything you hoped we would be. Thank you so much for sharing your generous comments about our beautiful ocean view and the breathtaking morning sunrise. We certainly hope you will return to Maui someday and give us the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, Canada

Older Condo, OK for the price.

Posted Aug 2, 2014
OK, but not great. No hot water for 2 days. Called maintenance and office, received a recording. Requested call back with status of system repair, did not receive call. Second bedroom blinds did not work properly, screen doors old and need replacement. Condo staff going around with leaf blower screaming for 1 hour at 8:00 AM. No lighting on lanai, so eating or reading on the deck after 7:00 PM is not possible. Door to room was so heavily spring loaded that my wife could not open it. The condo is old, but updates are recent. The property is so small there is little more than a walkway around both sides, this is also the only access to the beach, pool, and BBQ's. Small sandy beach at the condo, OK at low tide. Overall OK, I have had worse, and certainly have had better.
Comment from Hotel Management
Feb 14, 2015 by Manager, Hotel Management
Hello, Barry. Thank you for your visit and feedback. We are sorry that our customer service on your behalf fell so far below our typical standards. You have every right to expect a prompt and courteous response for service, and we hope if you're ever in Maui again you will give us another opportunity to make a more favorable impression.