Ratings based on 1,064 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from CA
Small bathroomPosted Jul 20, 2015
Nice staff and close to beach...the bathroom counter was really small hardly room for putting items on the counter and we had to call to complain that the water out of the shower head was stinging us they sent someone to fix it but I don't know what they did it was still the same.
by A verified traveler from Kansas City, MO
Great if you are traveling with familyPosted Jul 18, 2015
...But my husband and I traveled alone. We don't typically run into snags, but had to switch rooms upon arrival due to being near the "trash" room, in which the chutes had backed up. The hotel itself is in a great location and has its own beach, but there are kids EVERYWHERE. Not a great place to be if you want some nice quiet time. Some of the staff were outstanding, and some were very rude. Several things about our room were also annoying - for example, the lighting in the bathroom was very poor. Your room also isn't cleaned but every other day, which we weren't aware of. Overall, it's a pretty nice facility, but there wasn't anything that really "wowed" us.
for Couplesby A verified traveler from OH
Downside of StayPosted Jul 15, 2015
Pros: The large furnished balcony off each unit was a treat and the full kitchen, and washer/dryer in each unit was a plus.
Cons: Getting the adult pool up and running.
Location: Great location close to grocery stores, fine dining, shopping and golf courses.
We were not informed that the adult pool was closed indefinately! What this meant for us was attempting to find a spot to relax at one of the other pools filled with children/babies, water toys and lots of noise. We elected to pay for beach chairs and umbrella and relax at the beach. The downside to this was the staff takes down the umbrellas and removes the beach chairs daily around 4:30 PM which I feel is too early especially considering you don't have the luxury of the adult pool area.
for Everyoneby A verified traveler
Posted Jul 13, 2015
Nice properties, beach nearby, good clean pools. Hotel staff was very good an courteous. Lots of things to do in the close vicinity. Could of cons: poor internet service. Most of the time it was barely moving, very slow. We complained and the issue has bot been fixed. Also we experienced a bad smell for a day or so - from the processing plant nearby. Overall, very good stay.
for Familiesby A verified traveler
Great Hotel for Family StayPosted Jul 6, 2015
Stayed here for one week with our 2 year old and 7 year old. Great 1 bedroom suite with lots of room, full kitchen with oven and microwave. Also washer and dryer which were handy. Close to pool which has a waterslide and also to beach! Not overly busy resort compared to others that we walked by.
by A verified traveler from The Woodlands, TX
save your seats early -- says it allPosted Jul 6, 2015
We are beach people seems how we have a pool at home in Texas. This is a good thing because the pool is way over crowded with people saving the better seats each morning at the crack of dawn. The bad news is there is no service on the beach period so you have to carry your towels. You have to carry the chairs that you pay to rent. You have to carry your beach bags and ocean toys. And you have to carry a cooler that you have to purchase so that you have water or cocktails in the 90 degree heat. Carrying all that stuff at a HUGE hotel gets really old really fast. This was too much work for "a feel of home on vacation". The washer and dryer are tiny and work for crap as well. The grounds are beautiful, the hotel is well cared for and the 3 bedroom ocean front rooms is wonderful --- you just don't get enough of relaxation :-(
by A verified traveler from Indiana
Nice property with 3 pools, 2 o which were closedPosted Jun 30, 2015
Pros: decor, location, staff
Cons: let incoming guests know of pool closings
Location: very scenic drives, town of Lahaina
Nice property with 3 pools, 2 of which were closed during our stay
for Familiesby A verified traveler from Brasília Brasil
Hotel/apartPosted Jun 30, 2015
Excelente hotel para quem quer passar um tempo em maui. Tem todos os confortos de um hotel e ainda cozinha, máquina de lavar e secar. No fim das contas vale muito a pena. Especialmente se ficar muitos dias
for Everyoneby A verified traveler from virginia
Great location on mauiPosted Jun 24, 2015
We stayed 3 nights during a recent stay on the island. Only advice is to be careful of jagged rock in the surf, bring pool shoes for sure.
for Everyoneby A verified traveler from orange cpu ty, CA
Close to beach hotel, comfortable roomsPosted Jun 21, 2015
Pros: Nice comfortable rooms with ocean view.
Cons: Staff could be more responsive when issues arise. I had to call 3 times in the lapse of 3 days for the toilet to be fixed. Unacceptable.
Location: Grocery store across the street from the hotel. Available kayaks, snorkeling, scuba diving, paddle boarding equipment by the beach. Restaurants nearby
very nice hotel the rooms with full kitchen and washer and dryer. Great size balcony with chairs and table where you can enjoy coffee or meals. Convenient location as grocery store is across the street and several restaurants near by (about 3-4 miles north or south of the hotel). Paddle boards, snorkeling equipment and other stuff can be rented from the hotel so very convenient. Nice beach, great for snorkeling. Cordial staff, unfortunately they didn't see the urgency in fixing the bathroom when I called and requested service, the toilet wasn't working oroperly and I had to called 3 times before it was actually fixed, this whitin 3 days, it wasn't until the 3rd day that they told me they could find another room if the toilet wasn't fixed that day. Overall a nice hotel. I recommend you go straight to the front desk if you have issues with your room instead of relying on the operator.