Ratings based on 50 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
Recommendedby J from White Rock
Surfside is great. Get a renovated roomPosted Mar 12, 2014 on Hotels.com
We have stayed at the Surfside several times. We been very pleased with the building with the past units. It is in a great location, nice and quiet. The grassy area is fantastic, peaceful and private. This was our first time in the ground floor and enjoyed the ease of walking out to the grassy area. Its unfortunate that the bedroom window faces the parking lot and were often woken by people coming from parking their cars and continuing their conversations past your room. With the unit itself, so many things in it are old and shabby. The bedding looks very old and tired. The towels were stained and tattered. The kitchen is the original and barely any finish left on it. I only sat on the sofa on a towel as it appeared very dingy. Even an inexpensive item like a shower curtain hasn't been replaced. This one looks to be original as well. The beautiful breeze kept the condo nice and cool but also blew in leaves etc. There is no broom in the unit to sweep up the floor. The beach chairs provided are of the poorest quality and seat is torn. The cooler provided also has a broken strap making it useless as well. The ceiling fans have thick black edges and appear to have not been wiped off for a very long time. We were last minute in making our booking and paid a high price for the room. This is our 19th trip Maui and the first time I have to write a negative review.
for Everyoneby Naomi from Northern California
Fabulous grounds!Posted Jan 30, 2014
Pros: The grounds and view.
Cons: Unit 512 needs some major upgrading in furnishings and decor.
Location: Very convenient to Kihei shopping and to beautiful Wailea.
The unit was standard, although the bedroom was disappointing - poorly furnished and decorated. But, the grounds and fabulous view made up for everything. Time spent outside was lovely.
for Golfby Debra from Scottsdale
Photos are not representative of the real dealPosted Jan 6, 2014 on Hotels.com
These units are privately owned, therefore pictures are of a model and what you end up with are OLD tired dirty units in need of remodel. They cling to the defense of the location and views which are spectacular BUT be mindful you will be sleeping on a 20 plus year old bed, foam pillows that are as old and flat,walking on filthy carpet. If units were ALL updated and the same as dipicted in photo that would be great but they are NOT and you will pay top dollar for the location and view.
for Personal Eventby A verified traveler from Aventura FL
Posted Sep 7, 2013 on Hotels.com
No AC, no room service, no washer dryer.
Recommendedby kris from new jersey
ExcellentPosted Sep 7, 2013 on Hotels.com
These are great condos, but, only problem is air condition.
for Everyoneby A verified traveler
Nice condo, great location.Posted May 25, 2013
Pros: Spacious condo, comfortable settings.
Cons: Better maintance needed.
Location: Mama fish House was lovely!
Great views and location, but large grassy area seemed to be a draw to dogs running around, especially ones owned by those who live there. Not a dog person so did not care for this as I felt it was for human guests to enjoy. On site office personal not much help as kept saying only do outside of place needed to call condo rental for any inside needs, so frustrating on that note. Nice size, with a bit more up keep would be great, ie overhead fan came apart, was fixed previous with wrong size screws, thus continued problem. No Ac was a bit of problem, will stay different place next visit.
for Familiesby A verified traveler from Edmonton
Nice condoPosted Mar 19, 2013 on Hotels.com
Gorgeous yard and view. Close to beautiful beaches.
for Everyoneby A verified traveler
Great ocean viewsPosted Feb 2, 2013
Pros: Great ocean views
My family and I enjoyed our stay in this condo. It was a wonderful location right on the beach with super views from the lanai. The layout of the unit optimized the ocean views. This condo was well equipped for cooking and was better stocked than many we've rented. It is not a hotel, so no daily maid service, which suited us fine but may not suit everyone. The grounds were very pretty and well maintained, with shuffle board, bocce ball and croquet available. Although the Surfside is on a bit of rocky shoreline, steps away is a beautiful white sand beach. Wonderful place for a relaxing beach vacation.
for Familiesby R. White
Fabulous condoPosted Dec 9, 2012 on Hotels.com
Pleasantly surprised by this condo. I will never stay anywhere else when I visit Maui now. The Kihei Surfside is a perfect location, and our condo was lovely. Beautifully remodeled, comfortable beds and unbelievable view.
for Familiesby Michael&Lucy from San Francisco, CA, USA
Great 12 days on Maui beachPosted Oct 29, 2012
Pros: Beach and ocean view
Cons: parking lot
There is a problem with this hotel - all bedrooms face hotel parking lot and this is noisy. Some people departure for sightseeing or fishing very early, near 4 AM and arrive at midnight or later. They talk, moving their things from and to condo, opening and closing car doors, starting and stopping motors and this happens exactly near you bedroom window. Our condo was on second floor, so we could sleep peacefully only couple hours. It could be a solution to ask about 5 floor condo, but we are not sure… Except this issue, actually designed to have all condos with ocean view main room, location, beach, condo equipment was wonderful.